Ticketmaster Combats Ticket Fraud With New SafeTix Tech

It’s common for ticket resellers to use screenshots and photocopies of real tickets to sell in bunches to unknowing ticket buyers. To combat this fraud, Ticketmaster will start using a new technology called SafeTix, which is tied to a ticket holder’s mobile device via an encrypted barcode that refreshes every few seconds. Additionally, SafeTix supports NFC technology that allows fans to enter venues using a “tap and go” experience, and users will soon be able to use SafeTix via Apple Wallet on their iPhones and Apple Watches.

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Eventbrite to Sell Concert Tickets From YouTube Music Vids

Online video giant YouTube, which already has a deal with Ticketmaster, is adding Eventbrite to its ticketing initiative. The new partnership will bring Eventbrite listings for live music performances to YouTube’s Official Artist Channels on the video platform’s desktop and app versions. Event listings and a “Tickets” button will appear below an artist’s video so that fans can purchase tickets directly through Eventbrite. Through YouTube’s deals with Eventbrite and Ticketmaster, the streaming video platform covers more than 70 percent of the ticketing market in the U.S. Continue reading Eventbrite to Sell Concert Tickets From YouTube Music Vids

YouTube Now Offers Concert Information, Ticketmaster Links

Google-owned YouTube has announced a new partnership with Ticketmaster that steers music fans to concert tickets and tour info via the YouTube video pages of musical acts. Upcoming North America tour dates and nearest shows for hundreds of artists are now available in the description section of the acts’ posted videos. By clicking on the related “tickets” button for a specific show, YouTube users will be directed to the Ticketmaster site for purchase options. The new feature is available on both web and mobile versions. YouTube is planning international expansion and additional artist-to-fan connections. Continue reading YouTube Now Offers Concert Information, Ticketmaster Links

AWS, Microsoft to Pay $350K Annually for CNCF Board Seats

Amazon Web Services (AWS) officially joined the Cloud Native Computing Foundation (CNCF) last week, two weeks after Microsoft did the same. According to Business Insider, “With Amazon’s membership, CNCF now has the support of all five of the top cloud service providers, which is good news for Kubernetes, a CNCF-managed container project.” Google created Kubernetes, a key tech in its own cloud platform, but offered it up as an open source project in 2014. With growing industry support, the tech could become the standard in container management software, to help facilitate writing apps for the cloud. Continue reading AWS, Microsoft to Pay $350K Annually for CNCF Board Seats

E-Commerce Giant Amazon Looking to Offer Event Ticketing

According to multiple sources, Amazon is currently looking to team with venue owners to sell event tickets online in a move that would provide consumers with more options and potentially loosen Ticketmaster’s hold on the lucrative business sector. The move could also generate more Amazon Prime members for the world’s largest online retailer, while introducing new merchandising opportunities for its partners. “The Seattle-based company sees the U.S. ticketing market as ripe for attack,” reports TechCrunch. “Consumers dislike ticket fees, and venue owners, sports leagues and teams want more distributors for their tickets as they seek to boost sales.” Continue reading E-Commerce Giant Amazon Looking to Offer Event Ticketing

Ticketmaster Teams With LISNR For Smart Tone Technology

Ticketmaster has partnered with LISNR, a data-over-audio company, to use an ultrasonic sound technology on users’ smartphones to admit them to live events and track their movements. The technology, dubbed “smart tones,” transmits information between devices, and was recently used by Jaguar Land Rover so that mobile devices in different vehicles could communicate with one another. Ticketmaster is launching a new e-ticketing system called Presence, powered by LISNR tech, that it hopes will reduce entry wait times at live events. Continue reading Ticketmaster Teams With LISNR For Smart Tone Technology

Congress Passes BOTS Act to Halt Electronic Ticket Scalping

Aimed at suppressing an $8 billion secondary ticket market, Congress passed a bill outlawing bots, computer programs scalpers use to buy the best tickets and resell them at increased prices. The Better Online Ticket Sales Act, or BOTS Act, passed the House with bipartisan support, following its passage in the Senate, and now goes to President Obama for his signature. The BOTS Act would make it illegal to bypass ticketing websites’ security measures. The Federal Trade Commission would be granted authority to enforce the law. Continue reading Congress Passes BOTS Act to Halt Electronic Ticket Scalping

Facebook Integrates Social and Utilitarian with New Features

Facebook has a strategy to become more useful in everyday life, combining and improving on the services similar to those from Yelp, Foursquare and others. The added value, says Facebook, would be its network of social connections and businesses. That idea is behind the updates the company is now unveiling, which will allow users to order food from a restaurant’s Facebook page or make an appointment at the beauty salon. Retailers must use third-party services such as Delivery.com, Slice, HomeAdvisory or MyTime for it to work. Continue reading Facebook Integrates Social and Utilitarian with New Features

SeatGeek Turns Reselling Tickets Into a Mobile Experience

SeatGeek, a ticket aggregator that allows people to compare listings for concerts and sports tickets, has revamped its app and shifted its business toward resale. Their mobile app now lets people transfer tickets to their friends for free. SeatGeek takes a 15 percent cut when users list and sell their tickets. Users can both buy and transfer tickets on SeatGeek’s mobile app, unlike competitors StubHub and LiveNation, which do not offer transferring services on mobile. Continue reading SeatGeek Turns Reselling Tickets Into a Mobile Experience

E-Commerce: eBay Partners with Sotheby’s to Stream Auctions

In 2002, eBay partnered with Sotheby’s to launch a collaborative online auction endeavor that failed miserably and was almost immediately shut down. With online bidding having grown over the past decade, the two companies recently decided it was time to give their project another go. Last week, eBay streamed two of Sotheby’s live New York auctions online, where it invited eBay users to bid against Sotheby’s clientele for some of the auction house’s most expensive offerings. Continue reading E-Commerce: eBay Partners with Sotheby’s to Stream Auctions

Percentage of Mobile-Only Shoppers at Top Retailers Increases

According to comScore, 10 percent of Internet users in the U.S. only go online via smartphones and tablets. The measurement firm further notes that 13 percent of users accessing retail apps and sites do so via mobile devices only. Interestingly, the number of mobile-only shoppers at the top 10 retailers exceeds 50 percent in some cases. During January, for example, comScore reports the following percentages for mobile-only shoppers at top retailers: 51 percent at Walmart, 59 percent at Apple, and 53 percent at Target. Continue reading Percentage of Mobile-Only Shoppers at Top Retailers Increases

E-Commerce: “Buy Now” Buttons Appear in Twitter Mobile App

One new feature suggests that Twitter may be experimenting with online shopping. “Buy Now” buttons began appearing in the mobile app this week in tweets from Fancy, an online retailer. The buttons previously took users to a checkout page, but the function is no longer active. If the function is restored, it will be the first time that Twitter allows users to pay for products from a tweet. Twitter has been expanding its e-commerce capabilities since the company went public. Continue reading E-Commerce: “Buy Now” Buttons Appear in Twitter Mobile App

Twitter Hires Commerce Chief, Plans to Offer Shopping Tools

As part of its move into the online shopping space currently dominated by Amazon and eBay, Twitter has hired Nathan Hubbard as the company’s first head of commerce. Hubbard was president of Live Nation Entertainment’s Ticketmaster until earlier this month. Twitter plans to initially enter e-commerce by offering retailers tools for selling goods and services inside tweets. Forrester projects e-commerce will be a $370 billion market in the U.S. by 2017. Continue reading Twitter Hires Commerce Chief, Plans to Offer Shopping Tools

Live Nation and Ticketmaster Invite Resellers to New System

Live Nation Entertainment and its Ticketmaster subsidiary will now offer tickets to be sold by resellers via its new TM+ feature. In order for the new platform to succeed, Live Nation and Ticketmaster must convince resellers, rather than competitors, to use it. The two companies have been looking to boost their role in the $4 billion per year concert ticket reselling market, currently dominated by scalpers and brokers that buy tickets at face value, then resell them for a profit on sites such as eBay’s StubHub.com. Continue reading Live Nation and Ticketmaster Invite Resellers to New System

AEG Launches New AXS Ticket Service: Competition for Ticketmaster?

  • Since Ticketmaster merged with Live Nation last year, the Justice Department mandated that Ticketmaster share its software to avoid creating a monopoly.
  • As a result, Anschutz Entertainment Group (AEG) has launched AXS, a ticket service that “lets you buy tickets at the theater’s or arena’s own website rather than linking you to a ticket website, like Ticketmaster. And it shows all the fees upfront,” as explained in a Marketplace radio report.
  • “They’re not going to charge the much-hated ‘print-at-home’ fee, that no one could ever really understand why that fee was even there in the first place,” says Gary Bongiovanni of the concert trade magazine Pollstar. “And then that is part of what generated such ill-will against Ticketmaster.”
  • ETC’s David Wertheimer was also quoted in the report: “This deal represents competition, and competition is good. It’s good for the venues, it’s good for the artists and the teams. And you know it’s just good to have choice in the marketplace.”