After announcing its purchase of Eero last month, Amazon said the deal with the company, which makes easy-to-use Internet routers, just closed. According to Amazon senior vice president of devices and services David Limp, Eero will continue to be its own entity within Amazon, similar to Ring and Blink. Eero sells a package of one second-generation hub and two beacons for $400, which was discounted by $100 on the first day of the announcement. The package is enough to connect hardware in an apartment or small home. Continue reading Amazon, Eero Stress Privacy Policies Will Remain the Same

Four years after launching its program to allow outside developers to write apps for Alexa, Amazon’s voice system has some 80,000 “skills” — but no huge hit. In fact, most people with Alexa-enabled smart speakers still use them only to listen to music or make simple requests. That compares to Apple’s App Store and the Google Play Store, each of which are home to over 550,000 apps, many of which have been huge successes for developers. But voice-centric apps are challenging to build and don’t appear to attract consumers. Continue reading Developers Are Struggling to Create Alexa-Centric Killer App

If CES is any indication, 2019 may be the year that voice assistants become more integrated into our daily lives. Amazon and Google went head-to-head in Las Vegas last week with a flood of partnerships touting smart home and CE devices that now support Amazon Alexa and Google Assistant. Among the products featuring voice support included LG’s much-hyped rollable OLED TV; Panasonic’s new 4K OLED TV; Samsung’s 2019 TV lineup; Vuzix Blade AR glasses; an array of speakers, soundbars and headphones; new smart displays from Lenovo, Archos and KitchenAid; and a collection of home security devices, kitchen and bathroom appliances — even toilets. Continue reading CES: Voice Assistants Are No Longer Just for Smart Speakers

This holiday season has shown that U.S. consumer confidence is high despite the volatile stock market. Amazon reported record-breaking revenue and noted that “tens of millions of people worldwide” registered for the company’s Prime service, many enticed by free two-day shipping. During the holiday, Amazon stated, more than one billion items were shipped via Prime. According to Amazon, year over year, that included millions more Alexa-enabled devices like the Echo, Echo Dot, Fire TV Stick 4K, and Alexa Voice Remote. Continue reading Amazon and Alexa Devices Have a Lucrative Holiday Season

Amazon inked a deal with Apple to sell more of the tech giant’s products, including the new iPad Pro, iPhone XR, iPhone XS, Apple Watch Series 4, and its Beats headphone line. Amazon will begin listing those products — from Apple-authorized resellers only — in the next few weeks in the U.S., U.K., France, Germany, Italy, Spain, Japan and India. Before this deal, Amazon already directly sold MacBook laptops, Beats headphones and a few other Apple devices. Other products were only available through its third-party resellers. Continue reading Amazon, Apple Ink Deal to Directly Sell More Apple Products

When Amazon’s Alexa asks for the name of an actor, athlete, author or another noun in response to a question, there’s a method to the madness: it’s trying to fill a “slot type,” which defines how data is recognized. A skill or third party app with a slot type for actors would likely query filmographies listing names of actors. These slots are intended to save time, says Amazon, as well as provide a more consistent experience. Amazon is adding four new slot types: Creative Work, Food, Sport and Video Game. Continue reading In Speedier Rollout, Amazon Adds Four New Alexa Slot Types

The Amazon Echo lineup continues to dominate the smart speaker market with a 63 percent share in the U.S., according to an online consumer survey conducted during July and August by Strategy Analytics. While Amazon models represent the majority of smart speakers currently in use, Google follows at 17 percent and Apple trails at 4 percent. The survey found that 88 percent of U.S. homes with smart speakers currently have at least one Amazon speaker, and 31 percent indicate they have at least one Google speaker. Additionally, 58 percent of households with smart speakers are already using two or more devices. Continue reading Amazon Maintains its Lead in Growing Smart Speaker Market

Amazon is readying its first national campaign for Amazon Music with a push via television, online video, radio and billboards in the U.S., U.K. and Germany. The campaign for its streaming service will feature songs from Ariana Grande, Kendrick Lamar and Queen. With the popularity of Echo and Alexa, Amazon is now paying more attention to its music service, which helps differentiate it from rivals, according to Amazon Music vice president Steve Boom. Apple and Google also offer smart speakers and streaming music services. Continue reading Amazon Promotes Music Services to Pair With Echo Speakers

Amazon and Microsoft gave a public demonstration of the integration of Alexa and Cortana into all Echo speakers and to all Windows 10 users. That means that a user can ask Windows 10’s Cortana to open Alexa, and ask Alexa on Echo speakers to open Cortana. This integration is now available to most users but will completely roll out around the country over the next week, said a Microsoft spokesperson. Some features, such as streaming music, audiobooks and news flashes will not be available at launch. Continue reading Amazon, Microsoft Introduce Integration of Alexa and Cortana

Amazon posted $2.53 billion in profit for the first time, with the highest profit margin ever, the result of the company’s more recent service businesses, including cloud computing, advertising and other services for sellers. The Q2 profit compares to $197 million a year earlier, and represents three straight quarters of profits over $1 billion, forever changing Amazon’s former profile as a company that posts either red ink or bare bones income. Alphabet and Microsoft, however, still deliver much bigger profits. Continue reading Cloud Services and Advertising Push Amazon to Major Profits

Smart speakers continue their popularity, with nine million units shipped in Q1 2018, representing a 210 percent jump over Q1 2017, according to Canalys. In a first, global shipments of Google Home speakers surpassed those of Amazon’s popular Echo speakers. “Google shipped 3.2 million Home and Home Mini devices, versus 2.5 million Echo devices shipped by Amazon,” reports VentureBeat. “Google held an estimated 36.2 percent share for the quarter over Amazon’s 27.7 percent — a profound reversal from a year earlier, when Amazon had 79.6 percent of shipments to Google’s 19.3 percent.” Continue reading Google and Amazon Remain Leaders in Smart Speaker Market

Autodesk is rolling out a new version of its Autodesk Virtual Agent (AVA) to replace its text-only chatbot in mid-May. AVA features an animated face and a New Zealand accent, with emotional responses that the company hopes will help customers engage. For example, if a customer says he’s having trouble, AVA will frown, say she’s sorry and ask how she can help, explains Autodesk manager of digital support channels Rachael Rekart. In doing so, Autodesk is following a trend of companies installing virtual assistants that are more helpful and personable. Amazon, for example, is updating Alexa to be smarter and more conversational. Continue reading Autodesk, Amazon Tweak Digital Assistants to Be More Natural

Apple, Pandora and Amazon are among those ramping up efforts to differentiate their music services in order to win over subscribers and artists. Second to Spotify’s dominance is Apple Music, which has taken off after an initially bumpy start. Pandora is another major competitor, boasting 74.7 million active listeners of its free music stations, which operate much like traditional radio. SoundCloud reports that it reaches 175 million monthly listeners in more than 190 countries, and Google plans to combine its Google Play Music “All Access” on-demand streaming service with YouTube Red. Continue reading Tech Giants Compete in Pursuit of Music Streaming Audiences

Nearly one in five U.S. adults — 47.3 million, or 20 percent of the country’s adult population — has access to a smart speaker, according to Voicebot.ai research. In this case, “access to a smart speaker” means having a smart speaker in the home, even if the adult is not the primary user. Unlike smartphones and other personal technologies, not every person in the home is likely to have one. Thus, it’s likely most apt to compare smart speakers to TVs, which took 13 years to reach the 50 million mark versus just two years for smart speakers.

Continue reading Nearly 20 Percent of Adults Have Access to a Smart Speaker

You may soon be able to command “Alexa, Translate” and get sophisticated results. According to sources familiar with the matter, Amazon’s latest aim for Alexa, its popular voice-enabled assistant, is to become a real-time universal language translator. They say the tech giant is “seriously exploring” ways to make Alexa more useful cross-culturally. In order to do so, Amazon must significantly expand Alexa’s current ability to translate basic words and phrases in languages including Spanish, German, French and Italian.

Continue reading Amazon Envisions Alexa as a Universal Language Translator