By
Debra KaufmanAugust 8, 2018
To better compete with Amazon, Walmart is reinventing itself from a big box retailer into a tech powerhouse, starting with the 2016 purchase of Jet.com. Other recent deals in this vein include a partnership with Alphabet’s Waymo to provide rides to and from its stores; Uber, Lyft and Postmates deals for grocery delivery; and another with Japan’s Rakuten for Kobo e-readers. Last month, Walmart switched its cloud operations to Microsoft Azure and Office 365 and inked a five-year deal to work with Microsoft on AI projects. Continue reading Walmart Expands Offerings in Growing Rivalry with Amazon
By
Debra KaufmanJuly 30, 2018
Amazon posted $2.53 billion in profit for the first time, with the highest profit margin ever, the result of the company’s more recent service businesses, including cloud computing, advertising and other services for sellers. The Q2 profit compares to $197 million a year earlier, and represents three straight quarters of profits over $1 billion, forever changing Amazon’s former profile as a company that posts either red ink or bare bones income. Alphabet and Microsoft, however, still deliver much bigger profits. Continue reading Cloud Services and Advertising Push Amazon to Major Profits
By
Rob ScottJuly 19, 2018
Amazon Prime Day — extended to a 36-hour period this time around — broke a number of online shopping records. According to Amazon, this week’s sale was the biggest shopping event in the company’s history, defeating Black Friday, Cyber Monday, and last year’s 30-hour Prime Day. While Amazon does not release specific sales figures, it noted that Prime members around the globe purchased more than 100 million products, while small and medium-sized businesses exceeded $1 billion in sales. In addition, Adobe Analytics reported that large retailers (those with more than a billion dollars in yearly revenue) experienced a 54 percent jump in sales as compared with an average Tuesday. Continue reading Prime Day Breaks Records, Boosts Sales for Large Retailers
By
Debra KaufmanJuly 12, 2018
Google launched four new ad products to automate the process of buying ads and create a central marketing hub for Google. Via an integration with Shopify, Google now runs shopping ads on its site and enables advertisers to buy these ads directly through Shopify, a move that helps both companies fend off rival Amazon. The new ad products allow marketers to set a goal and then pursue it with ads across Google Search, Google Maps, YouTube and the Internet. Google ads head Sridhar Ramaswamy describes it as a “one-stop shop.” Continue reading New Features Make it Easier to Run Ads on Google Services
By
Rob ScottJuly 11, 2018
The European Commission, executive arm of the European Union, is expected to issue a multibillion-euro antitrust fine against Google, according to insiders. Google will likely be charged with forcing the company’s search and Web browsing tools on manufacturers of Android-equipped mobile devices, which affects Google’s ecosystem and its successful advertising business. In addition to a hefty fine, Google will likely be ordered to make adjustments to its business practices in Europe related to Android, the most widely-deployed mobile operating system in the world. Continue reading Google Expected to Be Issued Major Antitrust Fine in Europe
By
Debra KaufmanJuly 10, 2018
Amazon’s advertising and e-commerce businesses are growing in strength, challenging the dominance of Google and Facebook. That’s because Amazon holds the key to a very important piece of information for advertisers — what people buy — and the tech behemoth is beginning to leverage that data. Amazon still makes most of its revenue via e-commerce and Amazon Web Services, but in the first three months of 2018, revenue for advertising jumped 139 percent to $2 billion. This shift has advertisers concerned. Continue reading Growing Strength of Amazon Advertising Biz Draws Concern
Security solutions provider Quantum Base and England’s Lancaster University have developed a quantum random number generator that could become a major step in combatting cyberattacks. The generator can easily be embedded in electronic devices to provide quantum security for authentication. “We have created a small, low power device that produces pure random numbers,” explains Quantum Base CEO Phillip Speed. “It can be incorporated into any electronic product with little or no incremental cost once volume production is achieved.” Continue reading Team Builds Practical Quantum Random Number Generator
By
Debra KaufmanJuly 3, 2018
Amazon acquired online pharmacy PillPack for $1 billion, making it a direct threat to the more than $400 billion pharmaceutical industry. PillPack, a startup founded five years ago, pre-sorts medications and delivers them to customers’ homes in every U.S. state except Hawaii. With the purchase, Amazon will soon have the capability of shipping prescriptions overnight all over the U.S. The e-commerce behemoth will also now have a great deal of information about peoples’ health and prescriptions, a highly regulated arena. Continue reading Amazon Faces New Data Issues With Acquisition of PillPack
Amazon just announced that its annual Prime Day anniversary sale will offer discounts for a full day and a half this time around. Starting July 16 at 3:00 pm ET and running through July 17, Prime Day 2018 will feature special bargains for its Prime members. Traditionally, the event has offered deals on everything from Amazon’s own Kindle, Fire TV and Echo devices to a wide range of televisions, computers, game consoles, home appliances, clothing, jewelry, furnishings, toys, books, and more. In the past, Lightning Deals introduced steep discounts on specific products for a short period of time. Continue reading Amazon Will Extend its Popular Prime Day Sale to 36 Hours
By
Debra KaufmanJune 29, 2018
Amazon is expanding its package delivery business in an interesting way: it’s inviting interested parties to form small delivery companies of up to 100 drivers and to lease between 20 and 40 Amazon vans. In this way, Amazon can quickly expand its “last mile” delivery network into turf now dominated by FedEx and United Parcel Service. The company says it is merely responding to the need to handle an increasing number of orders on its platform; analysts estimate that more than $4 of every $10 spent online is on Amazon. Continue reading Amazon to Launch Small Delivery Companies for ‘Last Mile’
By
Debra KaufmanJune 25, 2018
The Supreme Court ruled in a 5-4 vote that states have the authority to collect sales taxes from online retailers, even if they don’t have a physical presence in the state. In doing so, the justices closed a loophole that helped Internet sales to grow and also overturned 50 years of its own precedents that banned states from collecting sales tax from companies without such physical presence. The decision did not follow typical ideological decisions, with liberal justice Ruth Bader Ginsburg joining conservative justices. Continue reading Supreme Court Lets States Collect Sales Tax From E-Tailers
By
Debra KaufmanJune 19, 2018
Brands need an app strategy, say the experts. Shoppers, especially millennials, are increasingly purchasing goods through their smartphones. Forrester Analytics reports that smartphone purchases in 2018 will reach $118 billion, up from $13.4 billion in 2013. But to be successful with an app, the brand needs to ensure that its performance is superior, as users will quickly rid themselves of apps that are slow, push too many notifications, do not offer exclusive sales or promotions or have a confusing layout. Continue reading Brand Strategy for Mobile Apps Is Crucial, Tricky to Manage
By
Rob ScottJune 19, 2018
As part of its efforts to expand in Asia and compete with Amazon, Google is investing $550 million in Chinese e-commerce platform JD.com. The partnership will include the Google Shopping advertising platform promoting JD.com products, which should help the Beijing-based Jingdong (formerly 360buy) reach beyond China and Southeast Asia markets to the U.S. and Europe. Google has been ramping up investments across Asia. The company recently invested in Indonesian ride-hailing company Go-Jek, and is reportedly considering an investment in Indian e-commerce upstart Flipkart. Continue reading Google Plans to Invest $550 Million in China Retailer JD.com
By
Debra KaufmanJune 14, 2018
Facebook is introducing a new feature that will allow users to leave feedback after buying products from advertisers on its site, with the goal of cracking down on businesses that sell shoddy goods or don’t deliver them promptly. In addition to this new tool, Facebook is also warning e-commerce companies that get large numbers of complaints, to allow them to improve. If the companies do not clean up their act, says Facebook, it will constrain the number of ads they deliver and could ban them. Continue reading Facebook Monitors Advertisers via Customer Feedback Tool
By
Rob ScottJune 12, 2018
Noted venture capitalist and Kleiner Perkins Caufield & Byers partner Mary Meeker recently released her annual Internet Trends report at the Code Conference in Rancho Palos Verdes, California. Among the 294 slides, Meeker explained that smartphone shipments did not grow in 2017, and Internet user growth slowed to 7 percent (more than half the world is already online). However, people are spending more time online. Of the 5.9 hours per day that U.S. adults spent on digital media last year, 3.3 were spent on mobile, which is leading the charge in digital media consumption. Continue reading Highlights From Mary Meeker’s 2018 Internet Trends Report