New Phones, 8K TVs, Alexa Garner the Most Attention at IFA

While the IFA conference in Berlin has traditionally targeted consumers in Europe, the show has recently become a global launching pad for products being readied for the holiday shopping season, one reason IFA has become more significant. According to TechCrunch, this year’s more notable announcements included Alexa routers from Netgear and Huawei; 8K TV sets from LG, Samsung, Sharp, Toshiba and others; smartphones such as the Sony Xperia XZ2, LG G7 One and HTC U12 Life; Polaroid’s new instant camera the OneStep+; and Lenovo’s Yoga Book C930 convertible, which features an E Ink display instead of a keyboard. Continue reading New Phones, 8K TVs, Alexa Garner the Most Attention at IFA

Amazon Promotes Music Services to Pair With Echo Speakers

Amazon is readying its first national campaign for Amazon Music with a push via television, online video, radio and billboards in the U.S., U.K. and Germany. The campaign for its streaming service will feature songs from Ariana Grande, Kendrick Lamar and Queen. With the popularity of Echo and Alexa, Amazon is now paying more attention to its music service, which helps differentiate it from rivals, according to Amazon Music vice president Steve Boom. Apple and Google also offer smart speakers and streaming music services. Continue reading Amazon Promotes Music Services to Pair With Echo Speakers

Amazon, Microsoft Introduce Integration of Alexa and Cortana

Amazon and Microsoft gave a public demonstration of the integration of Alexa and Cortana into all Echo speakers and to all Windows 10 users. That means that a user can ask Windows 10’s Cortana to open Alexa, and ask Alexa on Echo speakers to open Cortana. This integration is now available to most users but will completely roll out around the country over the next week, said a Microsoft spokesperson. Some features, such as streaming music, audiobooks and news flashes will not be available at launch. Continue reading Amazon, Microsoft Introduce Integration of Alexa and Cortana

Cloud Services and Advertising Push Amazon to Major Profits

Amazon posted $2.53 billion in profit for the first time, with the highest profit margin ever, the result of the company’s more recent service businesses, including cloud computing, advertising and other services for sellers. The Q2 profit compares to $197 million a year earlier, and represents three straight quarters of profits over $1 billion, forever changing Amazon’s former profile as a company that posts either red ink or bare bones income. Alphabet and Microsoft, however, still deliver much bigger profits. Continue reading Cloud Services and Advertising Push Amazon to Major Profits

Google Quietly Working on Fuchsia as Successor to Android

Google engineers are working on Fuchsia, a project to create software that would replace Android. The new software is designed from the ground up to offer improved voice interactions, frequent security updates and “look the same” across multiple devices from laptops to IoT sensors. The move is in line with chief executive Sundar Pichai’s stated goal of integrating artificial intelligence with consumer products. Google first started posting Fuchsia code in 2016, and allowed some app developers to try out open source code. Continue reading Google Quietly Working on Fuchsia as Successor to Android

Prime Day Breaks Records, Boosts Sales for Large Retailers

Amazon Prime Day — extended to a 36-hour period this time around — broke a number of online shopping records. According to Amazon, this week’s sale was the biggest shopping event in the company’s history, defeating Black Friday, Cyber Monday, and last year’s 30-hour Prime Day. While Amazon does not release specific sales figures, it noted that Prime members around the globe purchased more than 100 million products, while small and medium-sized businesses exceeded $1 billion in sales. In addition, Adobe Analytics reported that large retailers (those with more than a billion dollars in yearly revenue) experienced a 54 percent jump in sales as compared with an average Tuesday. Continue reading Prime Day Breaks Records, Boosts Sales for Large Retailers

Amazon Will Extend its Popular Prime Day Sale to 36 Hours

Amazon just announced that its annual Prime Day anniversary sale will offer discounts for a full day and a half this time around. Starting July 16 at 3:00 pm ET and running through July 17, Prime Day 2018 will feature special bargains for its Prime members. Traditionally, the event has offered deals on everything from Amazon’s own Kindle, Fire TV and Echo devices to a wide range of televisions, computers, game consoles, home appliances, clothing, jewelry, furnishings, toys, books, and more. In the past, Lightning Deals introduced steep discounts on specific products for a short period of time. Continue reading Amazon Will Extend its Popular Prime Day Sale to 36 Hours

New Version of Alexa Coming to Hotels With Echo Speakers

Amazon introduced Alexa for Hospitality this week, a new version of its virtual assistant designed specifically for the hotel industry. Alexa for Hospitality will initially be offered on an invitation basis to locations such as hotels and vacation rentals. The voice assistant will be customized per hospitality location so that customers can interact with an Echo smart speaker to easily adjust room controls, order room service, request housekeeping, ask location-specific questions, contact the front desk, check out, and more. Continue reading New Version of Alexa Coming to Hotels With Echo Speakers

Senators Query Amazon on Echo, Data Privacy Parameters

Senators Jeff Flake and Chris Coons asked Amazon chief executive Jeff Bezos to explain how the Echo smart speaker listens to and stores users’ voices — and what his company does to protect users’ data. Their concern is sparked by such incidents as an Echo device that mistook background conversation for voice commands of a Portland, Oregon woman, and then sent the private conversation to one of her contacts. Flake and Coons are, respectively, chair and ranking member of the Judiciary Subcommittee on Privacy, Technology and the Law. Continue reading Senators Query Amazon on Echo, Data Privacy Parameters

Amazon Debuts 4K Fire TV Cube With Alexa-Centric Strategy

Amazon, which started shipping its Fire TV video streaming devices four years ago, is now planning the release of its 4K Fire TV Cube, which combines Fire TV capabilities with Amazon Echo and acts as a TV control center for other devices. Fire TV Cube offers built-in Alexa and was designed with a “voice first” strategy to, as Amazon Fire TV vice president of product development Sandeep Gupta said, “highlight the use of voice.” Priced at $119, Fire TV Cube is the most expensive device in the segment and the sleekest. Continue reading Amazon Debuts 4K Fire TV Cube With Alexa-Centric Strategy

Smart Speakers Could Become Centers of Retail Ecosystems

Consumers buying smart home and other Internet of Things devices don’t often understand the wider implications of their purchases. The tech companies building these devices are creating ecosystems that could, among other things, determine the future of retail. For example, buying a smart speaker to play music will likely become the consumer’s “access point” for a range of services, including shopping options. Consumers opting into one company’s products may be unknowingly opting out of other companies’ offerings. Continue reading Smart Speakers Could Become Centers of Retail Ecosystems

Samsung Zeroes In on AI to Meet 2020 Goal for Smart Devices

Samsung has committed to integrating artificial intelligence and Internet connectivity into all its products by 2020, even as Google and Amazon beat the South Korean company to market with their AI-powered smart speakers. Samsung’s goal is to have every device from televisions to refrigerators synch with each other and drive demand for its smartphones. Samsung eventually plans to centralize these devices with its SmartThings app, acquired in 2014. It also will include its own virtual assistant Bixby, which debuted last year on its flagship Galaxy S8 smartphone. Continue reading Samsung Zeroes In on AI to Meet 2020 Goal for Smart Devices

Google and Amazon Remain Leaders in Smart Speaker Market

Smart speakers continue their popularity, with nine million units shipped in Q1 2018, representing a 210 percent jump over Q1 2017, according to Canalys. In a first, global shipments of Google Home speakers surpassed those of Amazon’s popular Echo speakers. “Google shipped 3.2 million Home and Home Mini devices, versus 2.5 million Echo devices shipped by Amazon,” reports VentureBeat. “Google held an estimated 36.2 percent share for the quarter over Amazon’s 27.7 percent — a profound reversal from a year earlier, when Amazon had 79.6 percent of shipments to Google’s 19.3 percent.” Continue reading Google and Amazon Remain Leaders in Smart Speaker Market

Amazon Stops Purchasing Competitive Google Shopping Ads

Amazon has ceased purchases of ads at the top of Google search results, a much-prized position for which advertisers and retailers pay handsomely to place eye-catching images. Google runs online auctions for these slots, dubbed products listing ads (PLAs) and Amazon, which began bidding in late 2016, found itself in competition with rival Walmart there. On April 28, Merkle, a marketing firm that analyzes Google Shopping ad data, first noticed that Amazon was missing from those coveted slots. Two sources confirmed the news. Continue reading Amazon Stops Purchasing Competitive Google Shopping Ads

Autodesk, Amazon Tweak Digital Assistants to Be More Natural

Autodesk is rolling out a new version of its Autodesk Virtual Agent (AVA) to replace its text-only chatbot in mid-May. AVA features an animated face and a New Zealand accent, with emotional responses that the company hopes will help customers engage. For example, if a customer says he’s having trouble, AVA will frown, say she’s sorry and ask how she can help, explains Autodesk manager of digital support channels Rachael Rekart. In doing so, Autodesk is following a trend of companies installing virtual assistants that are more helpful and personable. Amazon, for example, is updating Alexa to be smarter and more conversational. Continue reading Autodesk, Amazon Tweak Digital Assistants to Be More Natural