In a competitive landscape, Amazon and Microsoft are forming a rare partnership to enable communication between their respective voice assistants, Alexa and Cortana. This will allow users to summon Cortana using Alexa and vice versa, by the end of 2017. Chief executives Jeff Bezos and Satya Nadella made the move because of their concern that keeping digital assistants in a walled garden could hold back their progress, and that, by facilitating communication between them, end users could enjoy each one’s unique strengths. Continue reading Amazon, Microsoft Partner to Connect Their Voice Assistants

Best Buy and Amazon are both betting on salespeople who make visits to homes as one potential model for selling more consumer electronics. Best Buy is already testing that theory by hiring hundreds of salespeople in several cities to do just that. The free service is slated to roll out in the U.S. this fall. For Best Buy, getting salespeople in the home is another way to sell more TVs and CE gadgets while increasing business for its Geek Squad, which offers tech installation and repair services for a fee. Likewise, Amazon is expanding its free “smart home consultations” to help promote interest in its smart speakers and related products. Continue reading Best Buy and Amazon Testing In-Home Sales Consultations

Amazon dominates e-commerce, but now Google and Walmart Stores are partnered to compete. Google will enable customers to place orders via its virtual assistant, and Walmart will join Google’s online shopping market Google Express. Walmart will fulfill orders made through Google Express, and will also share consumers’ purchase history with Google, which streamlines re-ordering of products. Voice-enabled shopping is a rapidly growing market sector, with Amazon enabling it through its Alexa voice assistant and Echo speakers. Continue reading Walmart and Google Partner to Better Compete With Amazon

Amazon is going full bore promoting its virtual assistant Alexa. In an effort to make it available on more devices, the company has debuted the Alexa Voice Service Device SDK toolset, which lets developers integrate a fully functional version to their devices, offering speech recognition and all the other Alexa capabilities such as notifications, weather reports, streaming media and thousands of voice apps. Amazon is providing additional incentive to developers by paying those whose voice apps demonstrate customer engagement. Continue reading Amazon Promotes Alexa With SDK, Revenue for Developers

The Consumer Technology Association forecasts 3.2 percent growth for the U.S. CE industry this year, for a total estimated $321 billion in retail revenue. For the first time, drones, OLED TV and virtual reality tech are predicted to surpass the $1 billion revenue milestone, according to CTA’s latest “U.S. Consumer Technology Sales and Forecasts” report. Smart home devices, wearables, 4K TVs and voice-controlled digital assistants are among the categories projected to experience significant increases. “Revenue growth in the consumer technology industry is exceeding expectations,” said Gary Shapiro, CTA president and CEO. Continue reading CTA Report: CE Industry Growth Is ‘Exceeding Expectations’

According to sources, Samsung Electronics is integrating its digital assistant Bixby into a voice-activated speaker, in a project dubbed “Vega” that has been ongoing for more than a year. Competition is stiff in the voice-powered speaker market, with popular options from a variety of tech leaders. Digital assistants — including Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana and now Samsung’s Bixby — use artificial intelligence to “learn” over time. New speakers are joining the race later this year, and China’s Alibaba Group is currently debuting an inexpensive version, Tmall Genie. Continue reading Samsung and Alibaba Join the Digital Assistant Speaker Race

Amazon launched its $230 Echo Show smart speaker this week. The device features voice control powered by digital assistant Alexa and a 7-inch touchscreen with the ability to display photos and video. Another key feature is the speaker’s Flash Briefing that provides a customizable playlist of news updates upon request. Since videos are made available to users through Flash Briefings, media companies — including Bloomberg, CNN, Fox News, NBC and Reuters — are already producing video content specifically for the Echo Show and updating their Alexa Skills. Continue reading Media Companies Are Creating Video Content for Echo Show