Amazon announced that its voice-controlled digital assistant Alexa will have the ability to order “tens of millions” of products. “Alexa — which is built into Amazon’s Wi-Fi-connected Echo and Tap speakers and its Fire TV set-top box — won’t be able to place an order for everything in Amazon’s online store and shopping apps,” reports The Wall Street Journal, but “will have access to all of the products in Amazon’s Prime shipping program.” The company is “adding more products every day into that Prime product wheelhouse,” said an Amazon spokeswoman. “We really want to see how customers are using it and get their feedback on how it can be improved. We’ll continue to figure out expansion as time goes on.” Continue reading Consumers Can Talk with Alexa to Order Products on Amazon
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Debra KaufmanFebruary 11, 2016
Although rumors are swirling that Amazon plans to open a global shipping and logistics operation to compete with both FedEx and United Parcel Service, the company’s chief financial officer Brian Olsavsky said that Amazon is merely looking to supplement its shipping partners during busy periods such as Christmas. But Amazon might actually have more ambitious plans than Olsavsky is willing to admit. A 2013 report targeting Amazon senior management actually proposes a major expansion of its Fulfillment By Amazon. Continue reading Amazon is Quietly Building “One-Click-Ship” Global Delivery Biz
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Meghan CoyleFebruary 1, 2016
Online shoppers are now expecting their purchases to be delivered faster and cheaper, and online retailers are scrambling to meet the delivery demands of today’s consumers. According to a Deloitte survey, only 18 percent consider the standard five- to seven-day shipping “fast,” while more than 90 percent consider same-day to two-day delivery “fast.” Many shoppers aren’t willing to pay more for fast delivery either. Amazon Prime’s two-day shipping service set a new standard for retailers. Continue reading Online Retailers Follow Amazon Prime’s Lead in Fast Delivery
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Meghan CoyleJanuary 27, 2016
Amazon is looking to expand its services, particularly online grocery shopping and video streaming, in Europe this year. The company plans to add several thousand new jobs in Europe to help expand its operations. Amazon has already found success in its online grocery shopping and delivery service, Amazon Fresh, in the United Kingdom, and will likely use that model in other major cities. Amazon’s online sales continue to grow at the same pace as the online sales rate across the region. Continue reading Amazon Plans to Expand Online Grocery Shopping in Europe
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Meghan CoyleJanuary 13, 2016
During CES 2016, representatives from Amazon, Google, Intel and NASA discussed the future of air traffic control in regards to drones. Both Google and Amazon are developing drones that they hope will eventually deliver packages to their online customers, but the companies differ on how to regulate the drones’ flights. Google favors a system in which drones report their flight to a centralized coordination facility before takeoff. Amazon, on the other hand, wants less emphasis on a central command center. Continue reading Amazon, Google Looking to Effectively Manage Drone Traffic
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Debra KaufmanDecember 10, 2015
Amazon just began offering some enticing add-ons for its Prime members: on-demand programming from Showtime, Starz and other channels, for as much as $8.99 a month. The goal is to lure more consumers to become Prime members, a $99 a year program that offers unlimited two-day shipping among other benefits, since Prime members spend more money on the site than non-Prime members. The add-on channels can be accessed via Amazon’s apps on mobile devices, streaming boxes and connected TVs. Continue reading Showtime, Starz Now On Tap For Amazon Prime Members
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Debra KaufmanDecember 7, 2015
Uber Technologies, which increased its U.S. gross revenue about 200 percent this year, plans to raise as much as $2.1 billion in its latest financing round that would value the company at $62.5 billion. The funding would enable Uber to pursue its goals of branching into new services such as food and package delivery, explore new technology such as autonomous cars, and grow globally, particularly in China. Meanwhile, Lyft and other international Uber rivals have formed an alliance to inter-connect their services. Continue reading Uber Approaches $62.5 Billion Valuation, Rivals Form Alliance
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Rob ScottDecember 4, 2015
Two years after it first announced its Prime Air drone project, Amazon has unveiled its latest UAV prototype, with plans to eventually deliver packages to customers in less than 30 minutes. In a video featuring former “Top Gear” host Jeremy Clarkson, a new hybrid design is introduced — a larger vehicle that is essentially part helicopter and part airplane. The drone can still take off and land vertically, but it can also shift to a horizontal flight mode with the capability of flying 55 mph for more than 15 miles. Continue reading Amazon Debuts New Hybrid Prototype for its Prime Air Drones
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Rob ScottOctober 1, 2015
E-commerce giant Amazon launched a new delivery system this week called Amazon Flex. The Uber-like model offers individuals with their own vehicles and an Android smartphone the opportunity to deliver packages for $18-25 per hour. Drivers have the option of two-, four- or eight-hour shifts. In addition to a car and an Android phone for managing deliveries with the Flex app, drivers must be over 21 and pass a background check. The new system, initially rumored back in June, works with Amazon’s Prime Now service, which offers members one- and two-hour delivery on items. Continue reading Amazon Enters the Gig Economy with “Flex” Delivery Service
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Rob ScottJuly 31, 2015
Amazon unveiled Launchpad this week, a new platform designed to help hardware and physical goods startups market and distribute their new products on Amazon’s e-commerce site. Launchpad, which currently features more than 200 items from a wide variety of startups, will compete with similar services offered by Product Hunt, Shopify and Shyp. Amazon is going big with the new platform, positioning it as a global product with access to 10 international distribution portals, and working with 25 VC firms, accelerators and crowdfunding services. Continue reading Amazon Debuts Launchpad: New Marketing and Sales Portal
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Debra KaufmanJuly 30, 2015
At a conference hosted by NASA, Amazon described a plan that would split U.S. airspace into specific heights for various types of unmanned aerial vehicles. A high-speed transit zone, from 200 to 400 feet above the ground, would be reserved for the kind of delivery drones being developed by Amazon and others. Consumer and industrial drones would be restricted to below 200 feet, and aircraft would fly above 500 feet, with a 100-foot no-fly zone. All drones would be banned from in and around airports. Continue reading Amazon Proposes Zones for Drones, Ensuring Safe Air Travel
Amazon may open its first drive-up grocery store in Sunnyvale, California, where customers can pick up items they ordered online. Shoppers would place their orders and choose a window during which they could pick up their groceries. The model could provide a viable alternative to traditional grocery shopping for busy consumers, while also addressing some of the challenges faced by the AmazonFresh delivery service, which first launched in the Seattle area and has since expanded to parts of Los Angeles, San Francisco, San Diego, New York City and Philadelphia. Continue reading Amazon’s First Drive-Up Grocery Store Expected in California
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Debra KaufmanJuly 22, 2015
After months of anticipation, Jet.com, the online marketplace that hopes to challenge Amazon and eBay, has opened to the public. The members-only site offers tremendous discounts to its customers, under-cutting both retail and Amazon prices. Since a trial run began in March, however, the company has seen nothing but red ink. But the clamor hasn’t died down, and more investors are eager to add more capital to the Hoboken, New Jersey-based company, and its valuation climbs even as its revenues dip below the black line. Continue reading Online Marketplace Jet.com, Valued at $300M, Opens to Public
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Debra KaufmanJuly 7, 2015
Recently, Amazon has been offering discounts on sneakers and video games to its Prime members, prompting some industry watchers to predict an impending price war with discount shopping site Jet.com. Operating in private beta, the members-only Jet offers cheaper prices by lowering order fulfillment and shipping costs. The belief in the possibility of a price war is rooted in recent history: Jet was founded by former Amazon employee Marc Lore, whose previous company Diapers.com was the focus of a heated price war that ended with Amazon’s 2010 acquisition. Continue reading Is a Price War Brewing Between Amazon.com and Jet.com?
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Rob ScottJune 17, 2015
British comedy “Catastrophe” made its streaming debut in the U.S. this week exclusively on Amazon’s Facebook page. The move is a new approach to promoting Netflix competitor Amazon Prime Instant Video. Two days after Monday night’s premiere, the show will be made available for streaming only to Amazon Instant Video subscribers (the entire season will be available Friday). This is not the first time social media has been leveraged this way. Hulu has been posting select videos on Facebook, while studios have been offering movie rentals and purchases via social platforms. Continue reading Amazon Streams U.S. Premiere of British Comedy on Facebook