Two years ago, Amazon acquired robot manufacturer Kiva Systems for $775 million. The orange, wheeled robots have been used by a number of retailers in warehouses across the country. In an effort to improve efficiency, Amazon CEO Jeff Bezos has announced plans to deploy thousands of these robots across Amazon warehouses. The robot army is designed to bring stocked shelves to employees, reducing the time workers would have spent looking for items on their own.  Continue reading Amazon Wheels Out Robots to Meet Holiday Shipping Demands

According to recent news reports, Amazon is planning to launch a new ad-supported streaming service early next year that will be separate from Prime. The ad-supported option could become a significant challenger to streaming services such as Netflix and Hulu, especially if it undercuts the monthly fees of its rivals. Sources indicate that the new service would ultimately serve as a vehicle to attract more subscribers for Amazon Prime. Meanwhile, Amazon has denied plans to offer a new service. Continue reading Amazon Considering a New Ad-Supported Streaming Service?

Google’s Gmail team launched a new app called Inbox to help users manage their email. Inbox sorts your mail as an assistant might by categorizing incoming messages into Bundles. While this may not be a new concept, the Highlights feature is compelling. Highlights will pull the important information from a message and push it to the top (for example, flight times in a confirmation email from an airline). It even has the ability to update that information (think gate changes or delays). Continue reading New Google App “Inbox” Serves as Personal Gmail Assistant

E-commerce giant Amazon reportedly has plans to open its first brick-and-mortar store in the heart of New York City. The company’s new space on 34th Street across from the Empire State Building may likely be used as a mini warehouse that will handle same-day delivery, product returns, and pick-ups of online orders. A physical store is expected to help provide faster service and delivery for New Yorkers in addition to building more brand recognition for the online-based company. Continue reading Amazon May Open its First Physical Store in New York City

The Makr app turns iPhone users into t-shirt and tote bag designers. Anyone can upload a design, which can be printed on t-shirts, bags, even temporary tattoos. The iPad version also allows users to design paper goods like wedding invitations and business cards. These items are sold through Makr’s online store and the designer gets $2 per sale without having to worry about production, shipping or payments. The tool could help YouTube celebrities and other online stars sell merchandise to fans. Continue reading Makr Produces, Ships, and Sells Custom Design Merchandise

San Francisco-based startup Shyp — “the easiest way to ship anything” — is aiming to simplify the shipping process. Rather than packaging an item and finding the cheapest company to ship with, the user simply takes a picture of the item to be shipped and adds the address. Within 20 minutes, a Shyp courier arrives to pick up the item and hands it off for another person to do the work. The app is meant to be a cheap and efficient way to ship items without doing any work. Continue reading New Shyp Service Reimagines How We Package and Ship Items

To be more competitive, the U.S. Postal Service will cut its prices by as much as 58 percent on certain Priority Mail packages for retailers shipping at least 50,000 packages per year. Both UPS and FedEx believe the price cuts are an unfair way for the USPS to gain an edge in the e-commerce business. Amazon and USPS already have a partnership to deliver on Sundays, but the two organizations are teaming up again to test grocery deliveries in San Francisco. Continue reading U.S. Postal Service to Slash Prices for E-Commerce Retailers

According to a recent Harris poll, 14 percent of respondents and 25 percent of millennials would accept an added fee for same-day delivery of online purchases. The mean price these consumers are willing to pay is $13.90. Customers want faster, but affordable delivery, so startups are taking on the traditional infrastructure approach of Amazon (involving warehouses, vehicle fleets and full-time employees) by rethinking operations and, in many cases, turning to crowdsourced workers. Continue reading Companies Look to Meet Demand for Faster, Cheaper Delivery

In an attempt to compete with Amazon, Google is planning to add ratings to its product listing ads in order to make search results more effective. The ratings are to be based on aggregated rating and review data taken from several sources. Google believes merchants that gather these ratings will decide to share the data because it ultimately generates more business. The move should create more relevant search results as more data surrounds the product.

Continue reading Google will Compete with Amazon by Adding Product Ratings

Amazon plans to beef up its investments in original, Web-only, video programming. The company’s CFO Tom Szkutak explained that Amazon is slated to spend about $100 million on “many new pilots” during Q3 2014. Amazon’s Prime Instant Video has been trying to keep up with Netflix, but has yet to reach the success of hits such as “House of Cards” and “Orange Is the New Black.” However, $100 million was the amount Netflix gambled on the first two seasons of “House of Cards” alone. Continue reading Amazon Plans to Make Major Investment in Original Programs

Auction and shopping site eBay is taking its Sell For Me service mobile with the launch of eBay Valet, an app that lets eBay handle every step of the selling process. The new iPhone app, designed and developed by the Israel Innovation Center, helps to determine an item’s value and list it online, and even handle the shipping once it is sold. Both the Web-based eBay Sell For Me and mobile eBay Valet are designed to make the online selling process more approachable for buyers and sellers. Continue reading Mobile App eBay Valet Handles the Selling Process for You

Amazon CEO Jeff Bezos unveiled the company’s new Fire Phone yesterday in Seattle. The 4.7-inch smartphone, which features a 3D display that detects where eyes are looking on the screen with “Dynamic Perspective,” will be available July 25 starting at $200. The device includes a scanning feature with its Firefly app, which allows users to scan products, signs, UPC or QR codes (ideal for shopping on Amazon), and Shazam-like features to identify songs and pinpoint scenes in movies or TV shows. Continue reading Amazon Unveils New 3D Fire Phone with Dynamic Perspective

The largest e-commerce company in China, Alibaba Group Holding, has launched a U.S. shopping website as it plans to go public in what is expected to be one of the largest IPOs in history. The new site, 11 Main hosts over 1,000 merchants in categories such as clothing, jewelry and interior goods. The site is currently available to users who sign up and receive an email invitation. Alibaba has invested in a range of U.S. companies over the past year, including e-commere and mobile messaging. Continue reading China’s Alibaba Group Launches U.S. Shopping Site 11 Main

As expected, Amazon has launched Prime Music featuring more than one million songs and hundreds of playlists. The new service offers unlimited streaming without ads or restrictions. It is free to Amazon Prime members and could potentially help attract new subscribers (those who are interested can sign up for a free 30-day trial). Prime members can also listen to downloaded music offline on their Kindle Fire, HDX, iOS, Android and Mac/PC devices via Amazon’s Cloud Player. Continue reading Amazon Launches Ad-Free, Streaming “Prime Music” Service

UPS’s “Pulse of the Online Shopper” survey shows that 93 percent of customers are willing to take some action in order to qualify for free shipping. Not only will people do more to get free shipping, but 58 percent have also cancelled orders because shipping costs were too much, with 50 percent doing the same because the shipping wasn’t free. Along with attraction to free shipping, there has also been a 12 percent increase in the amount of people that have returned an item.

Continue reading UPS: Free Shipping Attracts More Online Shopping Customers