By
Rob ScottSeptember 6, 2017
Despite an overall slowdown in U.S. productivity, tech companies currently lead the charge in overall spending on research and development, a key factor in measuring productivity of an economy. According to data about companies in the S&P 500 collected by analytic software firm FactSet, Amazon spends more on R&D than any other company in the U.S., followed by Alphabet, Intel, Microsoft and Apple. Other tech companies on the Top 20 list include Oracle, Cisco, Facebook, IBM and Qualcomm. Continue reading Amazon Now Spends More on R&D Than Other Companies
By
Debra KaufmanSeptember 1, 2017
In Reykjavik, Iceland, e-marketplace Aha is using Israel’s Flytrex for the first-ever fully autonomous drone delivery service. Aha, a digital hub for grocery stores, retailers and restaurants, has become one of Iceland’s leading e-commerce sites. Drone delivery is ideal for Reykjavik, which is situated on a large bay, meaning road transportation is circuitous. The Icelandic Transport Authority (ICETRA) conducted a regulatory process enabling Aha to cut a 20+ minute route to four minutes. Continue reading First Autonomous Drone Delivery Service Debuts in Iceland
By
Debra KaufmanAugust 30, 2017
Amazon is developing systems based on artificial intelligence algorithms that are aimed at spotting fashion trends and, eventually, shaping them. The effort could boost Amazon’s sales in clothing, perhaps even gaining a dominant position in fashion. The e-commerce giant isn’t alone in making recommendations based on products appearing in social media, and highlighting the resulting trends; Instagram and Pinterest also pinpoint trends and react quickly to them, as does startup subscription service Stitch Fix. Continue reading Amazon Creates AI-Based Tools for Spotting Fashion Trends
By
Debra KaufmanAugust 24, 2017
Amazon dominates e-commerce, but now Google and Walmart Stores are partnered to compete. Google will enable customers to place orders via its virtual assistant, and Walmart will join Google’s online shopping market Google Express. Walmart will fulfill orders made through Google Express, and will also share consumers’ purchase history with Google, which streamlines re-ordering of products. Voice-enabled shopping is a rapidly growing market sector, with Amazon enabling it through its Alexa voice assistant and Echo speakers. Continue reading Walmart and Google Partner to Better Compete With Amazon
By
Rob ScottAugust 24, 2017
Federal antitrust regulators approved Amazon’s acquisition of Whole Foods Market yesterday, shortly after Whole Foods shareholders voted to approve the deal. The $13.4 billion acquisition “will give Amazon a major brick-and-mortar presence with more than 460 stores in a huge retail category where success has eluded the company,” reports The New York Times. “Amazon has run an Internet grocery business, AmazonFresh, for a decade, but it accounts for less than a 2 percent share of total grocery spending in the United States.” The Federal Trade Commission concluded that the proposed merger would not harm competition. Continue reading FTC Approves Amazon’s Acquisition of Whole Foods Market
By
ETCentricAugust 14, 2017
According to multiple sources, Amazon is currently looking to team with venue owners to sell event tickets online in a move that would provide consumers with more options and potentially loosen Ticketmaster’s hold on the lucrative business sector. The move could also generate more Amazon Prime members for the world’s largest online retailer, while introducing new merchandising opportunities for its partners. “The Seattle-based company sees the U.S. ticketing market as ripe for attack,” reports TechCrunch. “Consumers dislike ticket fees, and venue owners, sports leagues and teams want more distributors for their tickets as they seek to boost sales.” Continue reading E-Commerce Giant Amazon Looking to Offer Event Ticketing
By
Debra KaufmanAugust 9, 2017
While Amazon dominates online retail sales, an increasing number of brands and manufacturers are fighting back by promoting local retail stores, establishing minimum advertised prices and providing new products to local stores first. Amazon says more than half of the products sold on its site come from smaller businesses, and that it helps them by providing access to its more than 300 million global customers. Amazon has also started to sell its own products; AmazonBasics, for example, sells numerous small items from iPhone chargers to batteries and washcloths. Continue reading Numerous Brands Now Support Local Retailers Over Amazon
By
Debra KaufmanAugust 4, 2017
Amazon is in the process of filling 50,000 positions — 40,000 of them full-time — for its fulfillment network, hiring people who will pack orders in warehouses and drive delivery trucks. Although the jobs are tough and relatively low-paying, thousands of people lined up to apply at a dozen locations for the company’s first Jobs Day on Wednesday. Many of the applicants hope that a foot in the door at the tech giant could lead to better compensated work in the future. Amazon’s non-union warehouse jobs pay $12 to $15 an hour. Continue reading Thousands of Applicants Line Up for First Amazon Jobs Day
By
Debra KaufmanJuly 24, 2017
Amazon added restaurant chain TGI Fridays to Amazon Pay Places, the tech giant’s new payments feature for its mobile app that allows people to make purchases in stores and restaurants. Amazon Pay Places is available for pick-up orders at a limited number of TGI Fridays restaurants on the East Coast, but will expand to additional locations. Amazon isn’t alone in pursuing digital payment features; Apple, PayPal, Samsung and others are also focused on such services for online and in-store purchases. Continue reading Amazon Adds TGI Fridays to Its New Payment App Feature
By
Debra KaufmanJuly 21, 2017
Facebook is developing a metered paywall to drive viewers to subscribe to source publications of stories posted on Instant Articles. The move is in response to the social media platform’s tense relationship with publishers, who are losing viewership of stories on their own websites, as well as revenue. While sources say that discussions about the paywall are in the early stages, and testing won’t begin until October, Facebook is currently introducing a new analytics tool for publishers. Meanwhile, Amazon is now paying publishers and digital influencers to post to its new commerce-centric social network Spark. Continue reading Facebook Develops Metered Paywall, Debuts Analytics Tool
By
Rob ScottJuly 19, 2017
Now out of beta, Amazon launched a new social feature in the U.S. yesterday that is designed to return social activity surrounding products back to the Amazon site while hopefully improving product discovery for its users. Similar to the approach of Instagram’s shoppable photos, Amazon Spark allows users to post images, new ideas and related posts regarding products they find interesting. To foster social interaction, other users can respond with their own comments and “smiles” — Amazon’s take on “favorite” and “like” buttons. Continue reading Amazon Spark: New Social Feed of Product Images, Stories
By
ETCentricJuly 17, 2017
Amazon may be developing a standalone messaging app called Anytime that would allow people to connect without the need to include phone numbers, which is how other messaging apps such as Viber and WhatsApp typically connect. The company has reportedly been running a survey to gather feedback about a service “for smartphones, tablets, PCs and smart watches designed to let people chat with text and video, send each other fun photos with filters, play games and engage with other Amazon services,” reports TechCrunch. Earlier this year, AWS launched a communication service called Chime for enterprise customers. Continue reading Anytime: Amazon May Be Developing a New Messaging App
By
George GerbaJuly 13, 2017
Amazon’s annual Prime Day proved to be a major success on Tuesday, breaking its own single-day sales record for the second consecutive year. According to the e-commerce giant, Prime Day sales surpassed those of Black Friday and Cyber Monday, with total sales figures more than 60 percent higher than the previous year’s event. Deals are reserved exclusively for Prime members, and the company signed more new members on July 11th than any other single day in its history. The Echo Dot smart speaker was the best-selling Amazon device as well as best-selling product from any manufacturer across all categories. Continue reading Echo Dot Leads the Charge for Amazon’s Record Prime Day
By
ETCentricJuly 10, 2017
According to new estimates from Morningstar, the number of Amazon Prime members may soon exceed the number of cable and satellite TV subscribers in the United States. Morningstar points to 79 million Prime members, up from 66 million at the end of 2016 (based on analysis of Amazon’s cash-flow statement). S&P Global projects 90 million U.S. households will pay for cable or satellite television this year. Recode reports, “According to these estimates, more U.S. households may have an Amazon Prime subscription than a pay TV subscription as soon as next year.” Continue reading Amazon Prime Members May Soon Top Pay TV Subscribers
By
Debra KaufmanJuly 7, 2017
According to sources, Samsung Electronics is integrating its digital assistant Bixby into a voice-activated speaker, in a project dubbed “Vega” that has been ongoing for more than a year. Competition is stiff in the voice-powered speaker market, with popular options from a variety of tech leaders. Digital assistants — including Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana and now Samsung’s Bixby — use artificial intelligence to “learn” over time. New speakers are joining the race later this year, and China’s Alibaba Group is currently debuting an inexpensive version, Tmall Genie. Continue reading Samsung and Alibaba Join the Digital Assistant Speaker Race