After weeks of negotiations and following a phone call between President Trump and Microsoft chief executive Satya Nadella, the company stated it will purchase TikTok’s U.S. operations. Microsoft will work to seal the deal — which will also include Canada, Australia and New Zealand — with ByteDance by September 15. Stating appreciation for Trump’s “personal involvement,” Microsoft added that U.S. users’ data would be transferred to and remain in the country. Trump earlier said he would ban TikTok from the U.S. Continue reading With Trump Approval, Microsoft to Acquire TikTok’s U.S. Unit

Since COVID-19 shut down in-person concerts, live-streaming versions from the likes of Diplo, John Legend and Keith Urban have become the norm. At first the streamed concerts were mostly free and aimed at soothing nerves or raising money for charity. Since then, concerts have become more professionally produced while artists also experiment with interactive Q&A sessions, specialized mini-concerts and performing in video games. Some artists, like Erykah Badu, built their own platforms — and venues, media organizations like Billboard and NPR, and even retailers such as Urban Outfitters and Navy Exchange started participating. Continue reading Musicians Experiment with Live Streaming During Coronavirus

The coronavirus pandemic will likely require people to continue to work remotely and Zoom Video Communications has responded with Zoom for Home, a new line of professional videoconferencing devices for those working from home. The first product, manufactured with DTEN and available next month, includes a 27-inch touchscreen with three wide-angle cameras and eight microphones, for improved video and audio. Zoom chief product officer Oded Gal noted that people on Zoom meetings all day long “prefer not to use a laptop for all these meetings.” Continue reading Zoom Intros Its First Collaboration Device for the Home Office

As COVID-19 keeps schools and businesses shut down, Microsoft has unveiled updates for its video communication platform Teams to help online meeting participants feel more connected. One such feature is Together Mode, which lets participants set the call to a shared background image so everyone feels a bit more like they’re sitting in the same room. The genesis of the feature came when Stanford University professor Jeremy Bailenson realized how fatiguing videoconferences could be, and contacted his friend, Microsoft Research scientist Jaron Lanier. Teams is also adding emoji, video filters, and integration of Tasks and Cortana. Continue reading Microsoft Introduces Teams Updates to Reduce User Fatigue

Chinese app TikTok has had a tumultuous few weeks. After being banned in India due to political tensions between that country and China, TikTok ceased its activities in Hong Kong in response to its concerns about the mainland’s imposition of a natural security law. In the U.S., the Trump administration is considering limiting the app’s access to its users. Now, sources say the U.S. Justice Department and Federal Trade Commission are probing allegations that TikTok has violated a 2019 agreement on children’s privacy. Continue reading FTC and DOJ to Probe TikTok Violation of Child Privacy Rules

Zoom founder and chief executive Eric Yuan said his company will assist the FBI and law enforcement by providing end-to-end encryption only to paying customers, but not for the majority of those who use its free version, “in case some people use Zoom for a bad purpose.” During widespread U.S. protests over the death of George Floyd, Yuan’s comments did not go over well, with some users threatening to switch to rival services. But his words were misinterpreted and taken out of context. “We plan to provide end-to-end encryption to users for whom we can verify identity, thereby limiting harm to vulnerable groups,” explained Yuan. Continue reading Zoom Clarifies its Relationship with Law Enforcement and FBI

Zoom Video Communications skyrocketed when the coronavirus pandemic necessitated remote working and learning. But Microsoft doubled down on creating competitive features for Microsoft Teams, and then promoting its videoconferencing and collaboration software to companies and organizations in need. When Zoom was temporarily sidelined by security issues, Microsoft saw its opportunity to step in. In New York City’s school district, for example, Microsoft established 110,000+ Teams while Zoom usage was on pause. Continue reading Microsoft Teams Faces Videoconferencing Rivals Zoom, Slack

ETC continues its Executive Spotlight series, in which we interview leaders from our member companies about how they are adapting operations during the COVID-19 pandemic, with a fascinating discussion with Albert Lao of the Verizon Business Group. As the Americas leader of Verizon’s Global Presales Organization, Lao leads tech strategy, solution architecture, CPE design, pre-sales engineering and more with Verizon’s enterprise customers. We sat down with Lao who described his company’s plans for continued growth during the pandemic and after; addressing collaboration tools, security and troubleshooting remotely; and new ways to support customers as well as first responders and healthcare workers. Continue reading Executive Spotlight: A Talk with Albert Lao of Verizon Business

Microsoft 365 corporate vice president Jeff Teper wants Microsoft Teams — the company’s fastest growing business app — to overtake Windows, currently on 1+ billion active devices. With the COVID-19 pandemic, Microsoft Teams is experiencing significant growth, with 75 million daily active users as of April 29, a 70 percent leap in six weeks. In April, 200+ million participants used Teams in a single day. Meanwhile, Microsoft is still promoting Skype, which in March passed 40 million daily active users (up 70 percent from the previous year), but for a different customer base. Continue reading Microsoft Planning for Teams to Become Ubiquitous Platform

Spatial lets its enterprise customers use VR or mixed reality headsets to meet in virtual spaces. The company now plans to launch support for desktop web browsers, Android and iOS — open to all and free. That support means virtual meetings can include participants who do not have a headset. According to Spatial co-founder and chief executive Anand Agarawala, “in light of COVID, we’ve actually had an intense amount of demand — about a 1,000 percent increase.” He added that, unlike Zoom, “something like VR gives you that level of presence and personification.” Continue reading Spatial VR/AR Meeting Platform Is Now Free and Open to All

Author, entrepreneur and public speaker Alistair Croll has produced world-class conferences, including O’Reilly Media’s Strata Data & AI Conference, UBM TechWeb’s Cloud Connect and Interop’s Enterprise Cloud Summit. In a wide-ranging, interactive Crowdcast presentation, Croll introduced 11 points to frame up how to produce an engaging virtual conference. His two overriding points are that you must discover where the true value of what you are trying to produce lies and, as an organizer, where you add value. He emphasized key areas such as community, design, interacting with multiple screens, content timeliness, effective use of video and more. Continue reading Alistair Croll’s Top Strategies for Running Virtual Conferences

Peter Jackson is the CEO of Bluescape, the leading visual work platform. He is a serial entrepreneur and advisor with a broad and deep knowledge of technology, business and financial markets. Prior to Bluescape, Jackson co-founded Ziploop Inc. (acquired by Snipp Interactive in October 2017), served on the boards of Eventbrite, DocuSign and Kanjoya; took Intraware to IPO, and was president/COO of DataFlex following its acquisition of Granite Systems, among other achievements. Recently I had the opportunity to speak with Jackson about the impact of the COVID-19 pandemic on Bluescape and the services it deploys to the media & entertainment space. Continue reading Executive Spotlight: Interview with Bluescape’s Peter Jackson

According to Canalys, by the end of Q1 2020, companies spent a record $31 billion on cloud infrastructure, 34.5 percent growth from $23.1 billion for Q1 2019. Despite increased spending, however, the growth trajectory is slowing: Q1 2019 showed a 39.3 percent year-on-year (YoY) increase and Q4 2019 a 37.2 percent year-on-year increase. Cloud spending therefore grew only 2.6 percent or $800 million quarter-on-quarter by end of March 2020. Canalys attributes growth to the shift to remote working during the pandemic. Continue reading Cloud Services Experience Record Revenue, Slowing Growth

The COVID-19 pandemic has led to significant operational changes as businesses adjust to new, often experimental or untested processes. ETC has taken this unprecedented time to interview executives from our member companies who generously agreed to share their experiences, information and ideas about how they are adapting to the crisis. The following is the first in a limited series to be published Tuesdays and Thursdays over the coming weeks. We begin with a conversation with Darcy Antonellis, division president of Amdocs Media and CEO of Vubiquity, an Amdocs Company. Vubiquity delivers premium content to viewers on any screen, device or platform. Continue reading Executive Spotlight: Interview with Vubiquity’s Darcy Antonellis

With the coronavirus pandemic, advertising plummeted on many online sites, including social media giant Facebook. The company’s chief financial officer David Wehner declared that factor “largely attributable” to the 16 percent decline in average price of ads purchased in March. But gaming and e-Commerce companies picked up the slack by spending more, taking advantage of less competition in the company’s ad auctions. As a result, Facebook chief executive Mark Zuckerberg told analysts the company would “remain in growth mode.” Continue reading Facebook Ad Sales Pick Up, Resulting in Strong Q1 Revenue