By
Debra KaufmanFebruary 16, 2018
In five years, Walmart invested millions of dollars in six giant server farms that now account for 80 percent of its cloud capacity. The move has enabled the company to keep up with its burgeoning growth for the last three quarters. Most retail businesses rent cloud computing, but Walmart’s determination to best Amazon led to its decision to build its own cloud network. With this internal network, the company can leverage all its customer data, be competitive with its prices and control inventory and other key functions. Continue reading Walmart Builds Its Own Cloud Computing Farm to Rival Amazon
By
Rob ScottFebruary 12, 2018
Walmart’s tech incubator, Store No. 8 recently purchased Spatialand, a small virtual reality startup that specializes in software tools designed for transforming existing media content into immersive experiences. The acquisition is part of Walmart’s plans to create future shopping experiences for store locations and websites. Spatialand founder Kim Cooper and 10 employees will join Walmart; Store No. 8 principal Katie Finnegan will serve as interim CEO. Financial terms were not revealed. Continue reading Walmart Acquires VR Startup With Eye on Future of Shopping
By
Debra KaufmanFebruary 8, 2018
According to the Association of American Publishers, in the first eight months of 2017, based on data from 1,200 publishers, revenue from audiobooks grew 20 percent, compared to print books sales increasing a mere 1.5 percent and e-books losing 5.4 percent. Amazon, which bought Audible in 2008, has been the dominant player, with Audible carving out a unique and profitable portion of the market. But Apple is now attempting to take on its rival with a redesigned iBooks e-book reading application for iPhones and iPads. Continue reading Amazon and Apple Turn Up the Heat in the Audiobook Market
By
Debra KaufmanFebruary 1, 2018
Amazon, Berkshire Hathaway and JPMorgan Chase & Co. are partnering to find a way to reduce healthcare costs for their U.S. employees. The companies are motivated by rising healthcare costs in the U.S., and their joint new company will target technological solutions for a simpler and more economical healthcare solution. They did not reveal, however, how much money they have committed to the effort or whether it would expand to include employees outside the U.S., but did emphasize the effort would not be a profit-making venture. Continue reading Amazon, Berkshire Hathaway, JPMorgan Partner on Healthcare
By
Debra KaufmanDecember 20, 2017
Now that Amazon has entered the U.S. grocery market, offering home delivery, other companies selling food are stepping up their operations. Walmart is doing so by experimenting with delivery and, more importantly, launching curbside pickup. Target just acquired startup Shipt, which delivers groceries on the same day an order is placed. Traditional supermarkets are also battling startups such as meal-kit company Blue Apron and organic vendor Thrive Market. Amazon, however, remains the giant to beat. Continue reading Walmart, Target to Compete with Amazon’s Grocery Delivery
By
Debra KaufmanNovember 14, 2017
Amazon currently is the dominant cloud computing service; according to Amazon Web Services chief executive officer Andy Jassy, the company has several times as much business as the industry’s next busiest 14 providers combined. In the No. 2 and No. 3 spots are, respectively, Microsoft and Google, and both of them attempt to leverage their strengths and exploit perceived weaknesses of AWS to boost their own market share. Both companies see some strengths in AWS — its self-service model, for example — as vulnerabilities. Continue reading Google, Microsoft Develop New Ways to Compete with AWS
By
Debra KaufmanOctober 27, 2017
Amazon is introducing Amazon Key, a service that, via a smart lock and a security camera, allows its couriers to unlock the consumer’s front door and drop a package inside. Similarly, Latch, a startup that makes smart locks, inked a deal this summer with Walmart online shopping site Jet.com to pay for its locks to be installed in 1,000 New York City apartment buildings. Amazon Key, which starts at $250, is a kit that includes an Amazon Cloud Cam (available separately for $120) and a Yale or Kwikset smart door lock. Continue reading Amazon to Debut New Delivery Service in 37 Cities Next Month
By
Debra KaufmanOctober 23, 2017
Walmart, to build a more powerful online shopping destination that can better compete with Amazon, is on the verge of adding Lord & Taylor to its website. Walmart’s idea is to transform its site from a destination for discount goods to an online mall that would feature such higher-end brands as Lord & Taylor. For Lord & Taylor, the online traffic would be welcomed at a time that fewer consumers are visiting department stores. Jet.com and men’s clothing company Bonobos, both owned by Walmart, could also join the site. Continue reading Walmart Elevates Profile With Anticipated Lord & Taylor Deal
By
Rob ScottOctober 16, 2017
Target announced that it is expanding its partnership with Google to cover a number of initiatives: consumers will be able to shop Target via Google Express home delivery (including by voice), Target’s REDcard payment card will be integrated into Google’s shopping platform, and new support for store pick-ups of purchases made through voice will be introduced. Amazon’s biggest rival Walmart announced in August that it would also team with Google for voice-based shopping efforts. The moves could help Google Home compete with Amazon’s Alexa-powered smart speakers. Continue reading Voice Shopping: Target Expands its Partnership With Google
By
Debra KaufmanOctober 9, 2017
Walmart is debuting shopping with voice commands on its website, via Google Home and Google Home Mini devices; it also offers customers $25 off their order if they buy one of the Google devices and link their Walmart account to Google Express’ shopping platform. The result may boost numbers of users who adopt voice shopping, and will also make it easier for customers with Google Home to easily reorder items they’ve previously purchased; with it, Walmart’s ease of shopping rivals Amazon’s Buy Now option and Dash Buttons. Continue reading Walmart and Google Debut Voice-Command Online Shopping
By
Debra KaufmanAugust 31, 2017
Best Buy and Amazon are both betting on salespeople who make visits to homes as one potential model for selling more consumer electronics. Best Buy is already testing that theory by hiring hundreds of salespeople in several cities to do just that. The free service is slated to roll out in the U.S. this fall. For Best Buy, getting salespeople in the home is another way to sell more TVs and CE gadgets while increasing business for its Geek Squad, which offers tech installation and repair services for a fee. Likewise, Amazon is expanding its free “smart home consultations” to help promote interest in its smart speakers and related products. Continue reading Best Buy and Amazon Testing In-Home Sales Consultations
By
Debra KaufmanAugust 24, 2017
Amazon dominates e-commerce, but now Google and Walmart Stores are partnered to compete. Google will enable customers to place orders via its virtual assistant, and Walmart will join Google’s online shopping market Google Express. Walmart will fulfill orders made through Google Express, and will also share consumers’ purchase history with Google, which streamlines re-ordering of products. Voice-enabled shopping is a rapidly growing market sector, with Amazon enabling it through its Alexa voice assistant and Echo speakers. Continue reading Walmart and Google Partner to Better Compete With Amazon
By
Debra KaufmanAugust 4, 2017
Amazon is in the process of filling 50,000 positions — 40,000 of them full-time — for its fulfillment network, hiring people who will pack orders in warehouses and drive delivery trucks. Although the jobs are tough and relatively low-paying, thousands of people lined up to apply at a dozen locations for the company’s first Jobs Day on Wednesday. Many of the applicants hope that a foot in the door at the tech giant could lead to better compensated work in the future. Amazon’s non-union warehouse jobs pay $12 to $15 an hour. Continue reading Thousands of Applicants Line Up for First Amazon Jobs Day
By
Debra KaufmanJuly 31, 2017
Amazon is ramping up hiring, which is why it posted a 51 percent increase in general and administrative costs and one reason why its stock price dropped more than 3 percent. The company consistently hires for warehouse positions, and hopes to add 50,000 more workers at an August 2 job fair. The growth rate of salespeople for its AWS cloud computing and advertising businesses is also accelerating faster than the 42 percent company average, and Amazon says it will continue to spend on growth, meaning lower profits will also continue. Continue reading Drop in Profits and Stock Price Follow Amazon’s Hiring Surge
By
Debra KaufmanJuly 26, 2017
According to Alphabet, advertising on Google is doing well — but it’s changing. Google, the world’s biggest advertiser, has seen its advertising business grow 52 percent in Q2, compared to the same quarter last year, but it’s actually earning less per click. That’s because the two fastest growing sectors are mobile and YouTube, both of which earn less money per ad than the targeted ads that appear on top of search results on desktop computers. As a result, revenue per click plummeted 23 percent in the same quarter. Continue reading Google Ad Sales Growing, But Per-Click Revenue Declines