According to IBM chief executive Virginia Rometty, a billion people will, in some form, use the company’s Watson artificial intelligence tech by the end of 2017. For example, Watson is now integrated with General Motors’ OnStar system in automobiles; Rometty says IBM is working on numerous similar contracts. Watson, one of IBM’s “strategic imperatives,” is a bundle of artificial-intelligence software that is delivered by cloud computing. As IBM’s total revenue slumped for the 18th straight quarter, its servers, software and computing services grew 15 percent in Q3. Continue reading IBM’s Watson Predicted to Reach 1 Billion People by Q4 2017

After two years of development and testing in London, Facebook rolled out Workplace by Facebook, modeled after the company’s internal network and aimed at the corporate environment. Workplace by Facebook (formerly Facebook at Work) allows workers, even in different companies, to communicate and collaborate, for a monthly fee of $1 to $3 per user. By entering the enterprise communication space, Facebook will compete with Slack, Microsoft’s Yammer (accessible via Office 365), and Jive Software’s Jive among other solutions. Continue reading Facebook Debuts Workplace After Two Years of Development

Facebook at Work will be unveiled in London on October 10, marking the first time that Facebook has launched a global product outside of the U.S. The work “conversation” platform was developed in Facebook’s London office, and some major European companies — including Telenor and the Royal Bank of Scotland — took part in the closed beta. Facebook vice president of EMEA Nicola Mendelsohn will lead the event, with other Facebook leaders and “special guests” in attendance, although it’s not clear if Mark Zuckerberg will be there. Continue reading Facebook at Work Enters Crowded Field But Offers Familiarity

At the Worldwide Developers Conference on Monday, Apple CEO Tim Cook described how the company’s virtual assistant Siri will become ubiquitous across Apple platforms and capable of sending messages, making phone calls, ordering a Lyft ride and interacting with non-Apple apps and services. Mastering voice services is key to Apple’s success in an arena where Google, Amazon and others have made headway. Apple also plans to vastly improve Messaging, which, with third party apps, will empower it to do much more. Continue reading Apple Envisions a Future Based on Siri, Intelligent Messaging

Microsoft just announced that it plans to acquire professional social network LinkedIn for $26.2 billion ($196 per share) in an all-cash deal expected to close this year. The merger will enable Microsoft to offer services to LinkedIn’s 433 million users. LinkedIn CEO Jeff Weiner is slated to remain head of the LinkedIn unit and join the new parent company’s senior leadership team. Microsoft CEO Satya Nadella said the deal will be “key to our bold ambition to reinvent productivity and business processes” as the tech giant continues its push toward becoming a vital enterprise hub. Continue reading Microsoft Announces Deal to Purchase LinkedIn for $26 Billion

Slack has plans to evolve its workplace app to become the center of the office’s digital environment, connecting a wide variety of third-party business apps, with the ultimate goal of becoming the artificial intelligence-powered portal to the entire workplace. Head of search, learning and intelligence Noah Weiss described those plans for Slack, currently used by three million people every day in the work environment, and added that the company is also evolving its voice capabilities to become more sophisticated. Continue reading Slack Strives to Be Artificial Intelligence-Powered Office Portal

At Mobile World Congress, phone manufacturers introduced new hardware and software. Rivals Samsung and LG competed with new screens, cameras, and payment technologies. From the perspective of advertisers, however, other mobile capabilities are emerging that are likely to have significant impact on how brands and consumers interact. Among those developments, messaging evolves into a dominant platform, artificial intelligence becomes “our best friend,” and ad blocking forces mobile content behind a pay wall. Continue reading At Mobile World Congress, Seven Trends Point to the Future

A look back at 2015 reveals memorable trends in social media: the birth of live social streaming, with Periscope and Meerkat winning over early adopters; the growth of Snapchat, with its more than 200 million active users; and video, with Facebook users logging about 8 billion video views a day (possibly even more than on YouTube). Looking ahead to 2016, it appears that new technologies will change how we interact with social media, creating new options for everything from shopping to sharing real-time experiences. Continue reading Predicting the Five Biggest Changes in Social Media This Year

Now reaching nearly one billion users, WhatsApp, the mobile messaging startup Facebook purchased for about $19 billion in February 2014, is looking at ways to make money. Until now, it’s been free for a year, and $1 per year thereafter, making it very popular for users outside the United States. In the process it’s become a social network and a way for businesses to communicate with the world. Now, chief executive Jan Koum dropped that $1 fee and has begun to experiment with how to create revenue. Continue reading WhatsApp Nears One Billion Users, Explores New Applications

Lee Lanselle of Entertainment Development Group and AsiaParks Partners Limited forwarded us a write-up from The New York Times regarding how the information-sharing habits of open source software may soon become a standard in other parts of business. Many companies are discovering the benefits of exposing things once kept secret to a larger population. The pursuit of efficiency, speed and positive change may soon even lead to companies sharing information among competitors. Continue reading Info Sharing: Companies on the Verge of Becoming More Open?