A group of industry experts gathered to determine what platform(s) would be the ultimate TV winner. OTT, over-the-air broadcast, cross-platform, multiscreen experience, set-top boxes, mobile devices and consoles were all fair game for conversation. Among the more interesting pronouncements were that set-top boxes are on their way out (although it may take some time), that the proliferation of apps begs for aggregation, and that the lowly antenna is regarded as a miracle device by millennials. Continue reading Digital Hollywood: Platforms Battle to Dominate TV Viewership

At the YouTube Space in Los Angeles yesterday, YouTube execs formally introduced the company’s anticipated $9.99 per month subscription service. YouTube Red will offer consumers ad-free access to YouTube’s enormous catalog of music, gaming and how-to videos. The company also unveiled YouTube originals during the event, a collection of original programming that will be available exclusively through the new subscription service. YouTube Red will launch next week across the YouTube site, YouTube’s gaming app and the Google Play music service. Continue reading YouTube to Launch its Subscription Service in U.S. Next Week

Apple pushes apps as a way to make the iPhone a must-have device. Google pushes mobile websites, to make money from digital search and the data it collects. What’s a digital publisher to do? More and more of them are finding it onerous to maintain both. Although apps are ideal for loyal users, they require users to download them. Web pages appear to be a better way to attract new users. Apps currently dominate, but there’s some indication that publishers that must choose between the two, pick their website. Continue reading Apps vs. Mobile Web: Apple, Google Compete for Publishers

Roku officially revealed the Roku 4, priced at $129.99, which supports 4K/Ultra HD and HDTVs, and features a new operating system, faster processor, improved Wi-Fi and more memory. Roku OS 7 improves users’ ability to discover specific content among its 3,000+ apps and channels. The company also unveiled an updated mobile app, which offers a streamlined design for Search, the Roku Feed and remote control from the smartphone. The Roku 4 joins several upgraded connected players from Amazon, Apple, Google and TiVo. Continue reading Roku 4 Media Player Delivers 4K Streaming, Discovery Updates

We are used to very sophisticated search for text, but when it comes to online video, search tools are quite primitive. Netflix allows users to search by titles, people and genres; Hulu powers search for titles and people; and HBO Now restricts search to titles. The potential for exquisitely granular search — and potential new revenue streams — can be found in each TV show or movie’s rich metadata. But how to unlock it, and how to structure search is still open to question and experimentation. Continue reading There is Untapped Potential in Enhanced Online Video Search

German startup EyeEm, which launched its photo-sharing app in 2011, unveiled new technology based on an advanced algorithm and machine learning to identify details of online photos. The technology, EyeVision, automatically scans images and tags them with specific keywords, making it useful for people searching for specific images. The technology, which has been in development for three years, comes at a time that companies like Amazon, Facebook and Google look for ways to provide images for online search queries. Continue reading EyeEm Unveils New Tech for Auto-Scanning, Tagging Images

Google is no longer just a way to search for a good local plumber or electrician. Now, users in the San Francisco Bay area can make appointments via Google Home Services, a newly unveiled program that connects users with companies vetted by Google. So far, Google Home Services supplies plumbers, handymen, locksmiths and housecleaners. The move puts Google in direct competition with Amazon, which launched a similar service in March, as well as Angie’s List, Yelp and TaskRabbit. Continue reading Google Augments Search, Connects Users with Home Services

Facebook just launched its new personal assistant, M, to a few hundred San Francisco Bay Area users. Unlike Apple’s Siri or Microsoft’s Cortana, however, M is not just powered by artificial intelligence. M does all the same things that Siri and Cortana do, but it adds a team of experienced customer service reps to accomplish more “human” tasks such as calling the cable company and enduring automated messages and holds. Facebook is disadvantaged on mobile devices, but the company hopes its efficiency will spur usage. Continue reading Facebook Personal Assistant Integrates AI with Human Touch

Search and apps may dominate today’s landscape for mobile devices, but two different trends are already vying to dominate the future of smartphones and the Internet. One group, led by Apple and Google, sees a future in which artificial intelligence or a virtual assistant — think Siri and Google Now — integrate apps, websites and any other online “silos.” The other group plans to leverage messaging apps to incorporate as many functions as possible. China’s WeChat dominates here, but Facebook and Snapchat also fall into this group. Continue reading The Mobile Future: Operating Systems Versus Messaging Apps

Stewart Butterfield, founder and CEO of office chat software maker Slack Technologies, says his company is using AI to help build an advanced virtual assistant. Slackbot, Slack’s current built-in assistant, is an icon used for tips, searches and even a sprinkling of humor. In discussing the future potential of Slackbot, Butterfield compares it to the Samantha software voiced by Scarlett Johansson from the film “Her.” Butterfield is leveraging natural language processing and machine learning to build a truly helpful digital office assistant. Continue reading Slack Uses Artificial Intelligence to Build New Virtual Assistant

Netflix will be the first large company to move its information technology to a public cloud, more specifically, Amazon Web Services, reporting its plans to shutter its last data center by the end of the summer. After a major hardware failure in 2008, Netflix started moving its operations to AWS in 2009, first shifting its jobs page and, later, its video player, iPhone-related technology, discovery and search, and accounts pages. As a streaming competitor with Amazon, however, Netflix runs its own content delivery network. Continue reading Netflix Moves Operations to Cloud, Closes Last Data Center

In a move that surprised Wall Street, Google created Alphabet Inc., a new publicly traded parent company. Google will be a subsidiary of Alphabet, with Google executive Sundar Pichai as its new CEO. Co-founders Larry Page and Sergey Brin will run Alphabet, which will include all of Google’s other ancillary businesses. Brin will also run Google X, the company’s experimental laboratory. Since the announcement was made after the close of trading on Wall Street, Google shares rose 6 percent in after-hours trading. Continue reading Google Now a Subsidiary of New Parent Company, Alphabet Inc.

According to new data released by the American Customer Satisfaction Index, user satisfaction with social media platforms is on the rise, led by Facebook’s recent success with its mobile app and improved ad targeting. In terms of customer satisfaction, Facebook was ranked the lowest social media site in 2012, but has since worked its way up to the middle of the pack, behind Pinterest, Wikipedia, YouTube, Instagram and Google+ (in that order). ACSI currently has Facebook ranked ahead of Twitter, Tumblr and LinkedIn. Continue reading ACSI: Customer Satisfaction of Facebook Users on Upswing

GoPro unveiled its new premium content portal that allows content creators to license videos to brands and media companies for a profit, similar to services available through photo communities such as Flickr and 500px. The new platform, designed with the professional in mind, requires that both the seller and buyer apply for content access. Once accepted, users can download files, preview videos, and search for specific content through the portal. Videos start at $1,000 each, and the terms of the license last six months. Continue reading GoPro Announces New Premium Video Content Licensing Portal

PlayStation Now, Sony’s all-you-can-play game subscription service, just launched its new dedicated subscription app, codenamed Apollo, which streamlines the former transactional experience of sifting through numerous menus to find desired games. The new interface and navigation system is designed with an emphasis on visuals, similar to the Netflix and Hulu interfaces. Since its January launch on the PlayStation 4 console, PlayStation Now features more than 125 games available for streaming. Continue reading PlayStation Now Improves Search, User Experience with Apollo