BuzzFeed has introduced a new feature that is intended to help readers understand ideas that differ from the views held in their network of friends. The “Outside Your Bubble” feature will appear at the bottom of BuzzFeed News articles and a staff member will curate content for the feature from social media platforms and other sources. Because of the algorithms behind social media and search results, many people are living in “filter bubbles,” where they are only exposed to ideas that are similar to their own. Continue reading BuzzFeed News Tries to Expose Readers to Outside Viewpoints

Facebook chief executive Mark Zuckerberg just released a 6,000 word document outlining the company’s new role in “social infrastructure,” to address terrorism, disease, climate change and other global woes. He suggested ways that the 13-year old company can work with governments, nonprofit organizations and other companies. Zuckerberg revealed that the company is building products and developing tools to fight the spread of fake news, and use AI to detect terrorism propaganda as well as promote global political engagement. Continue reading Facebook’s New Mission Statement Emphasizes Global Issues

As part of its “video first” strategy, Facebook is at work on a video app for Apple TV and other TV set-top boxes, say knowledgeable sources, who add that the social media platform is also in discussions to license long-form “TV-quality” content. The move will allow Facebook to compete for TV advertising revenue and distribute content to TV sets. The company is already the No. 2 destination for digital ads after Google, but has said it is running out of room for more ads in its News Feed, the company’s main source of revenue. Continue reading Facebook Working on Video App, Licensing TV-Quality Content

Although both Google and Facebook have declared they will fight fake news, the two companies are still in the early stages of acting on that pledge. Google says that, as of the end of 2016, it had permanently banned almost 200 publishers from its AdSense advertising network. Facebook took aim at its Trending Topics feature, blamed by some for spreading fake news, introducing changes intended to showcase only reliable news articles. But these actions are miniscule in context of the immense problem at hand. Continue reading Google, Facebook in Earliest Stages of Combatting Fake News

The trade group Digital Content Next just released a report that details how some publishers of newspapers and other media outlets are pulling back on their use of Facebook’s Instant Articles program. The change comes as publishers re-examine their business models, especially vis-à-vis social media platforms. Publishers have hosted stories on Facebook, rather than their own websites, so they load more quickly on mobile phones. But these publishers also chafe against Facebook restrictions on the number and types of ads in Instant Articles. Continue reading Publishers Rethink Sharing Content on Social Media Platforms

Snapchat just updated its guidelines for publishers, who are now restricted from posting on Discover so-called questionable pictures devoid of news or editorial value, or providing links to or reports of fake news, stressing that all content must be accurate and fact-checked. In Feburary, Snapchat will offer publishers a tool to “age-gate” content, with the option for preventing minors from seeing some content altogether. These guidelines are being introduced as parent company Snap Inc. is preparing for an IPO. Continue reading Snapchat Preps for IPO with Metrics, Stricter Publishing Rules

Facebook’s Journalism Project is creating stronger connections to media companies, the result of the company’s unwelcomed limelight regarding fake news, and founder Mark Zuckerberg’s reluctant admission that the company is, at least in part, a media company. Facebook is also reaching out to support local news and making more efforts to educate users about hoaxes. Facebook plans to offer training for journalists and keep media updated on its efforts. This is the latest chapter in a historically complicated relationship. Continue reading Facebook Journalism Project Aims to Improve Ties with Media

After years of struggling to effectively define its purpose, Twitter CMO Leslie Berland told a CES audience that the company has overcome that challenge. According to Berland, the platform no longer views itself as a social network, but rather a place to go for the latest news and world events as they unfold. “The beauty of Twitter is that you can see all sides of any conversation that is happening at any moment in time,” she said, placing an emphasis on neutrality. Instead of denying the many terms and clichés used to describe Twitter in the past, she embraces them. “We were a platform, a product, a service, a water cooler, a time square, a microphone, and we are every single one of those things,” she said. Continue reading Twitter Shifts Gears, Describes Itself as a Place to Get News

Niko Chauls, director of emerging technology for the USA Today Network, and David Hamlin, executive producer of the “VRtually There” series, sat with ETC’s Phil Lelyveld for a one-hour conversation at CES. USA Today Network has the largest newsgathering force in the U.S., comprised of 109 local properties plus USA Today. Chauls has a near-term goal of delivering 360-degree segments reliably on a weekly basis. He sees a reliable flow of quality 360-degree content as the key to both growing the audience and attracting advertising sponsors. Hamlin would like to gear his team up to deliver three stories per week. He reiterated that it is good storytelling that builds the audience and attracts advertisers. Continue reading Industry Vets Discuss Goals of Producing Immersive Content

Using Facebook Live for a year-end video chat, Facebook chief executive Mark Zuckerberg and chief operating officer Sheryl Sandberg discussed fake news and the company’s identity. Although Zuckerberg has steadfastly held that Facebook is not a media company, he changed the message just a bit: “Facebook is a new kind of platform,” he clarified. “It’s not a traditional technology company, it’s not a traditional media company. You know, we build technology and we feel responsible for how it’s used.” Continue reading Zuckerberg Says Facebook ‘Not a Traditional Media Company’

Facebook’s Live Audio, a complement to its Facebook Live video streaming, launched with a handful of publishers and authors testing out the ability to deliver news radio, podcasts and other audio-based services. BBC World Service, British talk radio LBC, publisher HarperCollins, and authors Adam Grant and Britt Bennett are the first to use the service, followed next year, says Facebook, by more “publishers and people.” Broadcasters have a limit of four hours, which will allow a wide range of content. Continue reading Facebook Debuts Live Audio with HarperCollins, BBC, Others

Comcast inked deals with Universal Pictures (which it owns), Lionsgate, Paramount Pictures and Sony Pictures Entertainment for “movie extras” to accompany those studios’ film titles. The cable company, which will offer a free sample of the enhanced extras during the 10 days leading up to Christmas, says it is working on adding more studios and movies in the coming year. With the extra content, Comcast hopes to better compete with other digital movie providers, including Apple, which added extra content two years ago. Continue reading Comcast Signs Deals with Four Studios to Offer Movie Extras

After accepting some responsibility for the fake news plaguing Facebook, chief executive Mark Zuckerberg has begun to institute steps to get rid of the worst offenders. Facebook has identified sites that consistently peddle fake news and will demote their posts from news feeds. Fact-checking will be outsourced to groups affiliated with the Poynter Institute, including ABC News, Associated Press, Snopes, PolitiFact and FactCheck.org. Facebook users will also find it easier to flag stories they believe to be fake. Continue reading Facebook Takes Multiple Steps in Effort to Combat Fake News

Facebook is reportedly working on a new feature, dubbed Collections, that presents curated content from publishers in News Feed. Collections is similar to Snapchat’s Discover section, where selected news outlets can showcase news stories, videos and other content. The move is seen both as another way that Facebook is copying rival Snapchat, and, at the same time, battling the scourge of fake news that came to the fore during the U.S. presidential election. Facebook did not comment on the development. Continue reading Facebook to Enable Curated News Collections for News Feed

After being heavily criticized for the spread of fake news during the latest U.S. presidential election, Facebook is now looking at the possibility of using its research in artificial intelligence to gain control over the problem. Facebook has done research in AI since late 2013, when it hired its current director of artificial intelligence Yann LeCun. But the company is moving gingerly into the field, still trying to figure out the pitfalls of AI, and how to introduce it sensibly and responsibly. Continue reading Facebook Considers Artificial Intelligence to Battle Fake News