The technology sector had a tough 2023. During a CES session in Las Vegas yesterday, Circana Vice President Paul Gagnon and Circana Industry Analyst Ben Arnold revealed the details of what they’ve been tracking over the last year, noting both areas of decline and “pockets of growth.” They encouraged tech vendors to look for innovative ways to sell products, targeting consumers via age group and income bracket as well as looking at geographic zones such as Mexico that are experiencing growth. The good news, they stressed, was the return of growth in the latter half of 2023. Continue reading CES: Circana Foresees an Increase in Tech Spending in 2024

Amazon Prime Day — extended to a 36-hour period this time around — broke a number of online shopping records. According to Amazon, this week’s sale was the biggest shopping event in the company’s history, defeating Black Friday, Cyber Monday, and last year’s 30-hour Prime Day. While Amazon does not release specific sales figures, it noted that Prime members around the globe purchased more than 100 million products, while small and medium-sized businesses exceeded $1 billion in sales. In addition, Adobe Analytics reported that large retailers (those with more than a billion dollars in yearly revenue) experienced a 54 percent jump in sales as compared with an average Tuesday. Continue reading Prime Day Breaks Records, Boosts Sales for Large Retailers

Amazon Go, an experimental convenience store in Seattle that relies on a mobile app instead of human cashiers, is moving into its next stage prior to a public opening. Amazon Go was originally slated to open early this year, but technical glitches led Amazon to postpone the launch. The technology is improving, and Amazon has shifted hiring from engineers and research scientists to construction managers and marketers. Shoppers will scan their smartphones upon entering; cameras and sensors will track the items removed. Continue reading Amazon Go Closer to Public Launch, Amazon Opens Pop-Ups

Amazon’s annual Prime Day proved to be a major success on Tuesday, breaking its own single-day sales record for the second consecutive year. According to the e-commerce giant, Prime Day sales surpassed those of Black Friday and Cyber Monday, with total sales figures more than 60 percent higher than the previous year’s event. Deals are reserved exclusively for Prime members, and the company signed more new members on July 11th than any other single day in its history. The Echo Dot smart speaker was the best-selling Amazon device as well as best-selling product from any manufacturer across all categories. Continue reading Echo Dot Leads the Charge for Amazon’s Record Prime Day

According to Amazon, product orders made during its second annual Prime Day surpassed last year’s sales by more than 60 percent worldwide (50 percent in the U.S.), while third-party vendors experiencing a 30 percent surge. Amazon says it tripled sales of its own devices in the U.S.; the Fire TV stick was the most popular Amazon device sold during Tuesday’s event. Prime Day debuted last year to commemorate the company’s 20th anniversary and encourage consumers to sign up for its Prime membership service, which offers perks such as two-day shipping and access to Prime Video and Prime Music. Continue reading Prime Day Experiences Sales Surge, Big Day for Fire TV Stick

Although not on the scale originally reported, online retailer Amazon is expanding its business to more physical storefronts. Amazon opened its first brick-and-mortar store last year in Seattle. The store features thousands of books alongside Amazon’s electronic devices, including the Kindle tablet, the Fire TV set-top box, and the Echo Internet-connected speaker. The expansion of the brick-and-mortar side of the business suggests that the appeal of browsing shelves, particularly for book aficionados, isn’t quite yet lost. Continue reading Amazon Plans to Open Additional Brick-and-Mortar Bookstores

During last week’s CES Unveiled event in New York, the newly named Consumer Technology Association (former Consumer Electronics Association) released its annual holiday purchase pattern study. According to Shawn DuBravac, CTA’s chief economist and senior research director, consumer electronics will have a strong showing this holiday season, but spending is expected to shift from high-end TVs to less expensive audio devices, mobile electronics and emerging technologies. The shift is expected to result in a drag on industry sales growth. Continue reading CTA Predicts Decline in CE Sales Growth This Holiday Season

One year after the disappointing release of its Fire smartphone, Amazon is introducing a line of low-cost devices including a new tablet and smart TV plug-ins. The Seattle-based company debuted seven new products yesterday that are slated for release by this year’s holiday season. Among the announcements: a 7-inch Fire tablet with front- and rear-facing cameras that will run for less than $50, an updated $100 Fire TV set-top box that now supports 4K, and a Fire TV stick with voice-activated wand that turns your TV into a cloud-based personal assistant. Continue reading Amazon Debuts New Tablets and TV Devices to Lure Shoppers

Amazon announced it will sell its Amazon Echo device with office supply chain Staples; however, it will only be available online. The Echo, a voice-activated speaker with the ability to answer questions, dim lights, and play music and more will be available for $179.99. The decision to sell the product through a third party has received mixed feedback, because the device still lacks a retail presence. While Staples carries Kindles, Fire TV and the Fire tablet, the Echo will not be showcased in stores. Continue reading Amazon Offers Echo Through Staples, But Exclusively Online

A group of authors, their representatives and booksellers have banded together to ask the U.S. Department of Justice to investigate Amazon for antitrust violations. The move by authors and booksellers comes on the heels of an ugly contract dispute, during which Amazon made it difficult to buy books from publisher Hachette. Five years ago, Amazon secretly asked regulators to examine the practices of leading publishers, a move that ultimately gave the e-commerce company more influence. Continue reading Authors and Booksellers Accuse Amazon of Antitrust Violations

In 2012, Microsoft invested $300 million in Barnes & Noble’s Nook division, a deal which valued the Nook business at $1.7 billion. The plan was for Microsoft to continue investing, while Barnes & Noble would create content for Microsoft products. Since the initial deal, the Nook business has lost more than half its value (revenue fell 41 percent in the most recent quarter compared to last year). Yesterday, the two companies ended the partnership, with Barnes & Noble buying out Microsoft for $120 million. Continue reading Barnes & Noble and Microsoft Conclude Their Nook Partnership

The Kindle Voyage, the latest e-reader from Amazon, hit stores Monday, and reviewers from numerous publications are saying that this may be the best e-reader yet. The Voyage is the thinnest Kindle yet at only 7.6 millimeters thick. New features that enhance the reading experience include a PagePress function to turn pages, a high-contrast and high-resolution display of 330 pixels per inch, and an adaptive front light. The only drawback for some consumers may be the $199 price tag. Continue reading Amazon’s New Kindle Voyage E-Reader a Hit with Reviewers

Amazon CEO Jeff Bezos unveiled the company’s new Fire Phone yesterday in Seattle. The 4.7-inch smartphone, which features a 3D display that detects where eyes are looking on the screen with “Dynamic Perspective,” will be available July 25 starting at $200. The device includes a scanning feature with its Firefly app, which allows users to scan products, signs, UPC or QR codes (ideal for shopping on Amazon), and Shazam-like features to identify songs and pinpoint scenes in movies or TV shows. Continue reading Amazon Unveils New 3D Fire Phone with Dynamic Perspective

The concept of “literary Netflixes” has been gaining momentum in the past few months. Oyster, a book subscription service that launched four months ago, recently raised $14 million to expand. Many members of the publishing industry are cautious about adopting a subscription model for e-books because they believe it could cannibalize sales and devalue books. However, Oyster notes that despite the apprehension, it has been signing publishers and already has a library of more than 100,000 titles. Continue reading Will Books Follow Music and Video with Subscription Model?

Seattle-based Amazon is promoting Kindle tablets and e-readers in a pop-up shop in a San Francisco mall, providing a glimpse at what the online retailer could look like in a physical space. Amazon is also offering devices, branded covers and power adapters via vending machines. While Amazon has been expected by some to follow Apple and Microsoft in opening brick-and-mortar storefronts, the company said it has no immediate plans to do so. Continue reading Amazon Opens Pop-Up Stores to Market Tablets and E-Readers