The argument over who owns customers is over. “The customer will own himself more than ever,” says Ipsos executive Jake Dorn. “Who will own the data/metadata and who will make it actual? That’ll have a huge impact on the experience we see in the future.” TiVo executive Evan Young agrees. “We see people rebelling,” he says. “They’re shifting their habits to the media that suits their need, dropping on and off [outlets].” ICM’s Jonathan Perelman adds, “the consumer doesn’t care where it is or how it’s been made.” Continue reading Hollywood & Media: No One Owns Customers, Metadata Rules

Comcast, AT&T, and T-Mobile USA received a letter from the FCC asking them to answer questions about their use of “zero rating,” by which some types of content are exempted from a customer’s data cap. Though FCC Chairman Tom Wheeler insisted this doesn’t constitute an investigation, the FCC has previously noted that data cap exemptions can favor the exempted content over content that counts against a customer’s data use. The FCC asked the companies’ technical and business personnel to be available for discussions by January 15. Continue reading FCC Queries Comcast, AT&T and T-Mobile About Data Caps

Apple has put its plans to offer a live Internet-based television service — a package of 14 or more channels for $30 to $40 a month — on hold, say sources. Media companies balked at the prices Apple wants to pay, in order to keep its own subscription price low. Executives from Starz and other outlets have already stated they expect Apple and Amazon to pay more, not less, than existing distributors for media. Instead, Apple has pivoted to opening up its App Store so media companies to sell directly to customers. Continue reading Apple Shelves Live TV Service, Opens App Store to Developers

YouTube, which recently launched YouTube Red, a $9.99/month subscription service, now aims to obtain streaming rights to TV series and movies. According to unnamed sources, YouTube executives are leveraging the relationships of parent company Alphabet’s Google Play to set up meetings with Hollywood studios and production companies. The company has already committed to creating original content, starring its own celebrities such as PewDiePie. By obtaining streaming rights, YouTube will turn up the heat on rivals Netflix, Amazon and Hulu. Continue reading YouTube Pursues TV/Movie Streaming Rights to Rival Netflix

U.S. District Judge Liam O’Grady ruled that Cox Communications is not, as it claimed, a mere conduit for those who infringe copyrights but instead has liability for not implementing a repeat-infringer policy. The suit originated with BMG Rights Management and Round Hill Music, which both sought the help of Rightscorp, a company that tracks down online pirates and, controversially, demands they pay up or face lawsuits. Cox had asserted that Rightscorp’s demands were unreasonable and did not cooperate. Continue reading Judge: Cox Not Entitled to Safe Harbor from Copyright Liability

Comcast just launched Stream TV, its live streaming TV service, in the Chicago and Boston areas (including eastern Massachusetts, New Hampshire and Maine), and plans to debut the service in all its territories by early 2016. What makes Stream TV of interest is that its usage does not count against the 300GB data plans available in some Comcast territories or use a customer’s Internet bandwidth measured in bits per second. Stream TV is an IP cable service delivered over Comcast’s managed network rather than the public Internet. Continue reading Comcast’s Stream TV Does Not Affect Subscriber Data Caps

In an attempt to attract and maintain the youth demographic, Cox Communications plans to debut Flare MeTV, featuring a variety of streaming offerings, by the end of 2015. Similar to Comcast’s “Watchable,” which debuted in September, and Verizon’s go90, Flare MeTV will aggregate online video content and may in the future carry some licensed traditional TV content. Flare MeTV will be introduced as free without ads, but may eventually become ad-supported or subscription-based. The app will initially only be available on the iPad.   Continue reading Flare MeTV: Cox to Roll Out New Streaming Content Service

Up until now, the methodology to find out what TV viewers like — based largely on written surveys and machines with dials to indicate their degree of enjoyment — has been fairly primitive and, most likely, not very reliable. Comcast’s NBCUniversal and Viacom are now both trying to dig deeper using biometrics, including eye movements, facial reactions, skin sensors, heart monitors, and EEGs to monitor brain waves. Viewing measurement company Nielsen even bought a neuroscience firm, Innerscope Resesarch, to add these skillsets to its lab. Continue reading Networks Turn to Neuroscience, Biometrics to Study TV Viewing

Competition in the OTT video market has heated up over this last year, and will likely build over the coming year, say some experts. Currently in online video, the top five online video destinations account for 85 percent of the market share. High-trafficked video destinations include YouTube and Facebook and TV brands such as ESPN, CNN and Fox Sports. But the mid-to-long tail sites have almost no video — which is worth significantly more than display advertising — making it an opportunity that’s been waiting to happen. Continue reading Internet Service Providers Compete for OTT Video Dominance

As OTT becomes an increasingly compelling delivery platform, engineers born and bred on over-the-air, cable and satellite technologies are closely examining various schemes for deployment. On SMPTE 2015’s second day, sessions focused on that topic, featuring panelists from Prime Focus Technologies, Comcast and USC Viterbi School of Engineering. The big take-away was that going over-the-top might take some planning but it’s a worthwhile route to take, to engage viewers and provide more data for advertisers. Continue reading SMPTE 2015: Hollywood Engineers Examine OTT Deployment

Comcast’s NBCUniversal plans to debut a Web-only subscription video service in January called Seeso that will offer comedic fare such as standup specials, original series, select movies, and NBC classics like “The Office” and “30 Rock” along with late-night hits including “Saturday Night Live” and “The Tonight Show Starring Jimmy Fallon.” The ad-free channel, which will cost $3.99 per month, will offer more than 20 exclusive original series during its first year. NBCU said it does not have plans to remove its content from other digital services such as Netflix, Hulu and YouTube. Continue reading NBCUniversal to Launch Ad-Free Streaming Comedy Channel

North American pay TV providers recently experienced their worst quarter ever, losing nearly a half million subscribers. But where are these subs going for video services? Recent figures point to Internet TV. Juniper Research, for example, projects that subscriber numbers to over-the-top TV services such as Netflix and Amazon Prime will increase from 92.1 million in 2014, to 332.2 million globally by 2019. Netflix alone will generate $31.6 billion by 2019, up from just under $8 billion in 2014. The recent Netflix Earnings Call provides a revealing portrait that points out challenges and opportunities that reflect the state of the industry. Continue reading Execs Discuss the Future of SVOD in Netflix Q3 Earnings Call

New media companies that attracted an entire demographic away from traditional television are making a counterintuitive move by producing TV programs, often in partnership with networks and other Hollywood players. BuzzFeed, Vice Media and Huffington Post are among the companies now inking deals with HBO, A+E Networks, Comcast’s Universal Studios and Hearst Television. One big reason why is that new media purveyors have to meet expectations of sky-high valuations, and TV is a more predictable revenue stream than online video. Continue reading New Media Companies Lured to TV by Revenue Opportunities

According to several sources, Amazon is reportedly looking into the logistics and costs of creating an online pay TV service by talking with multiple content owners about carrying their channels. These talks — with CBS and Comcast’s NBCUniversal — have been going on for several months, say the sources. Amazon already offers content via its Prime Instant Video streaming service, as well as producing its own TV content. A live service would put it in direct competition with other pay TV providers such as Comcast and AT&T. Continue reading With Elemental Buy, Amazon May Be Planning Pay TV Service

Google unveiled two new Chromecast streaming devices yesterday, in addition to a new tablet and a pair of Nexus phones. Google has already sold more than 20 million Chromecasts, which now offers access to thousands of apps, including HBO Now and Netflix. The $35 Chromecast extends the mobile apps already on our phones to our TV, whereas a competitor such as the $149 Apple TV is more a device for storing apps to run on television. One of Google’s new silver dollar-sized Chromecasts is available to work with your TV, while Chromecast Audio plugs into speakers to play music sent from your phone. Continue reading Google Announces New Chromecast Devices for TV and Music