Amazon Doubles Market Value, Plans to Launch Music Service

Amazon’s growth is impressive — but it still, apparently, does not meet investors’ high expectations. With profits in Prime and Amazon Web Services, the company just delivered the largest quarterly profit in its 20-year history, but its shares plummeted 15 percent in after-hours trading, erasing more than $30 billion in market value. Shareholders were perhaps spooked by a 20.5 percent jump in operating costs, to $34.6 billion. Yet Amazon still out-performed other tech titans, including Alphabet, Apple and Facebook. Continue reading Amazon Doubles Market Value, Plans to Launch Music Service

Online Retailers Follow Amazon Prime’s Lead in Fast Delivery

Online shoppers are now expecting their purchases to be delivered faster and cheaper, and online retailers are scrambling to meet the delivery demands of today’s consumers. According to a Deloitte survey, only 18 percent consider the standard five- to seven-day shipping “fast,” while more than 90 percent consider same-day to two-day delivery “fast.” Many shoppers aren’t willing to pay more for fast delivery either. Amazon Prime’s two-day shipping service set a new standard for retailers. Continue reading Online Retailers Follow Amazon Prime’s Lead in Fast Delivery

Amazon Plans to Expand Online Grocery Shopping in Europe

Amazon is looking to expand its services, particularly online grocery shopping and video streaming, in Europe this year. The company plans to add several thousand new jobs in Europe to help expand its operations. Amazon has already found success in its online grocery shopping and delivery service, Amazon Fresh, in the United Kingdom, and will likely use that model in other major cities. Amazon’s online sales continue to grow at the same pace as the online sales rate across the region. Continue reading Amazon Plans to Expand Online Grocery Shopping in Europe

WhatsApp Nears One Billion Users, Explores New Applications

Now reaching nearly one billion users, WhatsApp, the mobile messaging startup Facebook purchased for about $19 billion in February 2014, is looking at ways to make money. Until now, it’s been free for a year, and $1 per year thereafter, making it very popular for users outside the United States. In the process it’s become a social network and a way for businesses to communicate with the world. Now, chief executive Jan Koum dropped that $1 fee and has begun to experiment with how to create revenue. Continue reading WhatsApp Nears One Billion Users, Explores New Applications

Zappos Holacracy Management Strategy Roils its Employees

When Zappos chief executive Tony Hsieh began to implement a radically different management strategy — Holacracy — he knew it would take some getting used to. The system, which is based on self-management, with the idea that the abolishment of hierarchy will promote collaboration, has proven to be a mixed bag. Although some employees are enthusiastic, most are confused. As of now, says chief operating officer Arun Rajan, 18 percent of the company, which equates to 260 people, has taken the generous buy-out package. Continue reading Zappos Holacracy Management Strategy Roils its Employees

Netflix’s Unlikely Path to Global Media Success, Minus China

Netflix and Amazon are currently small players in the content business compared to Disney, Comcast and Time Warner. And although there are plenty of reasons why these media behemoths need not be too concerned about Netflix and Amazon, these two streaming services do continue to grow and succeed. Most recently, Netflix’s stock rose 140 percent, making it the best performing of Standard & Poor’s 500-stock index, and the company announced at CES that it will make its content available worldwide (except for China). Continue reading Netflix’s Unlikely Path to Global Media Success, Minus China

Oculus Aims for High-End Virtual Reality with $600 Headset

Despite a sticker price of $599 for its new Rift VR headset, Oculus VR has already sold out its preorders, resulting in an extension of its shipping date. The headset, over $100 more expensive than originally predicted, also requires the processing power of a PC that costs in the vicinity of $1,000. Starting in February, Oculus will sell a bundled headset/PC for $1,499. The expense of the Rift is justified, say observers, since its quality needs to sell VR to a public that has, in the main, never experienced virtual reality. Continue reading Oculus Aims for High-End Virtual Reality with $600 Headset

CES: IBM Pushes Watson Brand with New Product Integration

Move over, Siri. Some new consumer products will include the artificial intelligence platform and “Jeopardy!” winner, Watson. IBM announced at CES 2016 that it has partnered with Under Armour to use Watson in the company’s fitness app to help make suggestions based on health data. Watson will also power a new robot from the Japan-based SoftBank company. The Pepper robot is designed to provide an interactive experience that would replace the kiosks in retail stores, banks and hotels. Continue reading CES: IBM Pushes Watson Brand with New Product Integration

Video Game Downloads Becoming More Popular This Year

This holiday shopping season comes at an opportune time for the gaming industry — the latest “Fallout” and “Call of Duty” games have hit the shelves and the newest consoles have hit their stride in terms of price and availability. However, video game sales are down and GameStop and Electronic Arts recently reported disappointing earnings. The dismal numbers may be due to an increased number of game downloads, which are not usually counted in these reports. Continue reading Video Game Downloads Becoming More Popular This Year

Startups Offer New Possibilities with Interactive Video Tech

Brands are getting closer to the long-awaited “shoppable video” model that provides consumers with the ability to purchase items directly through their favorite TV show or online music video. Companies are developing interactive video technology that provides direct links to items within video content via a click or touch of the screen. Israeli startup Interlude, founded by musician Yoni Bloch, has raised $18.2 million so far. Cinematique, founded by CEO Randy Ross, has raised $5.4 million and has developed touchable video tech for numerous brand partners. Continue reading Startups Offer New Possibilities with Interactive Video Tech

Walmart Debuts Mobile Payment System, Wide Rollout in 2016

Walmart is debuting Walmart Pay, a mobile payment system integrated into its existing smartphone app, which has 22 million active users. The new system will roll out to the company’s 4,600 stores in early 2016. With Walmart Pay, the company is competing with Apple Pay and Google’s Android Pay, neither of which have gained widespread traction. Based on QR code technology and near-field communication (NFC) technology, Walmart Pay’s success — or lack thereof — rests on the consumer experience. Continue reading Walmart Debuts Mobile Payment System, Wide Rollout in 2016

Apple’s Swift Now Open Source to Aid Enterprise Developers

Apple just made its programming language Swift open source, housing it on the new website swift.org to offer a range of tools to help developers turn raw code into applications. Apple designed Swift as an easier programming language for developing software for Apple devices, but the apps can now be formatted to run on other operating systems. The move is part of Apple’s strategy, in light of sagging consumer sales, to target enterprise users; among the companies now using Swift are IBM, Twitter, Yahoo and LinkedIn. Continue reading Apple’s Swift Now Open Source to Aid Enterprise Developers

Amazon Debuts New Hybrid Prototype for its Prime Air Drones

Two years after it first announced its Prime Air drone project, Amazon has unveiled its latest UAV prototype, with plans to eventually deliver packages to customers in less than 30 minutes. In a video featuring former “Top Gear” host Jeremy Clarkson, a new hybrid design is introduced — a larger vehicle that is essentially part helicopter and part airplane. The drone can still take off and land vertically, but it can also shift to a horizontal flight mode with the capability of flying 55 mph for more than 15 miles. Continue reading Amazon Debuts New Hybrid Prototype for its Prime Air Drones

New Features, Deals Could Turn Things Around for Apple Pay

Apple Pay is experiencing a rocky road to adoption. On Black Friday, it was used for about half the number of purchases as last year. On the plus side, Apple has added to the list of vendors allowing consumers to use Apple Pay, but the company is also entering the world of friend-to-friend payments, which are expensive to operate and hard to monetize. What could tip the balance is the deal Apple inked with China UnionPay to be used at Chinese cash registers. But only time will tell. Continue reading New Features, Deals Could Turn Things Around for Apple Pay

Walmart Reinvents Its Digital Operations to Overcome Amazon

Walmart Stores, with chief technology officer Jeremy King leading the charge, is in the midst of a dramatic overhaul of its digital operations. The goal is to create a digital presence as powerful as its brick-and-mortar one and, in the process, break Amazon’s record of successfully squelching most traditional retailers online. To do so, Walmart has invested serious resources into its effort: 15 acquisitions, 3,600 new hires and billions of dollars in the project code-named Pangaea, named after the pre-historic supercontinent. Continue reading Walmart Reinvents Its Digital Operations to Overcome Amazon