While federal regulators are scrutinizing Amazon, Facebook and Google, the Big Tech companies are fighting to protect themselves by helping to fund a wide range of political groups that act as allies. One such group is the Connected Commerce Council (3C), a Washington-based nonprofit that describes itself as an advocate of small businesses — but also counts Amazon, Facebook and Google as “partners.” Meanwhile, the European Commission is reportedly going to levy formal antitrust charges against Amazon in the next two weeks. Continue reading Facing Increased Scrutiny, Big Tech Seeks Political Support

As online shopping skyrocketed during the COVID-19 shutdown, Amazon was overwhelmed with orders and its rivals saw an opportunity to grab market share. In the last quarter, Target’s online sales increased 141 percent, Etsy’s went up nearly 80 percent and Walmart’s rose 74 percent. Amazon, however, is regaining its footing by removing limitations of the products in its warehouses, offering promotions and, again, shipping more products in one-to-two days. It also plans to increase its Prime Air fleet to about 200 planes. Continue reading Amazon Takes Aim at Market Share Ceded Due to COVID-19

According to Amazon, the crush in deliveries sparked by the coronavirus pandemic is slowing down and it is again allowing suppliers to send an unlimited amount of inventory to its warehouses. Consumers can once again expect to see Amazon’s typical one- and two-day deliveries return in the next few weeks. Once it fell behind, Amazon had to hire 175,000 people to meet demand. As to the number of its own workers struck down by COVID-19, Amazon declines to reveal figures, saying they are “no worse” than the rest of the country. Continue reading Amazon Shipping Recovers, States Question Worker Health

With the coronavirus pandemic spurring online buying, Amazon saw its revenue for the quarter ending March rise 26 percent from a year earlier to $75.5 billion — the highest ever reached for what is ordinarily Amazon’s slowest quarter. According to FactSet, profit fell 29 percent from a year earlier to $2.5 billion, disappointing analysts’ average estimate of $3.26 billion. Amazon hired 175,000 new warehouse and delivery employees, and chief executive Jeff Bezos told investors this is “the hardest time” the company has faced. Continue reading Amazon: Rising Revenue and Technical Operation Challenges

With Amazon struggling with supply chain issues, labor unrest and intense consumer demands, founder Jeff Bezos returned his focus to the company’s day-to-day operations, with daily phone calls to solve inventory and testing issues and talks with government officials. On April 8, he visited an Amazon warehouse for the first time in years. Even as Amazon struggles with coronavirus-related issues, the company is one of few to do well financially in the midst of the pandemic. Bezos is $25 billion richer than in early March. Continue reading Amazon Chief Returns to Daily Operations During Pandemic

An Amazon warehouse, AVP1, in Hazle Township, Pennsylvania is the locus of at least 21 positive COVID-19 cases, becoming what appears to be the most severe among the company’s 10 such warehouses in its U.S. fulfillment network. The Occupational Safety and Health Administration (OSHA) opened an investigation into working conditions at AVP1 and Amazon issued a directive to let shipments from this site remain untouched for 24 hours. As cases are reported in numerous Amazon warehouses, chief executive Jeff Bezos made a surprise visit to a Dallas, Texas warehouse. Continue reading Amazon Warehouses Impacted by Spread of the Coronavirus

During the coronavirus pandemic, Amazon and its chief executive Jeff Bezos are weathering volatile times. Amazon is suffering shortages of goods, delays in shipping, an employee sick-out at Whole Foods Markets, and a walkout at a fulfillment center, which led to the firing of the strike leader. Amazon’s removal of counterfeit/price gouging products also means a shortage in face masks and sanitizers. At the same time, Amazon’s cloud-services company Amazon Web Services is booming, as home-bound customers stream content on Amazon Prime. Continue reading Amazon Struggles to Adapt to Many Challenges of Pandemic

In a rare bipartisan move, Democratic and Republican legislators joined forces to propose the Shop Safe Act, which would make e-commerce companies responsible for counterfeit products from China and other countries sold on their websites. The bill would focus on trademark liability for those fake products that impact consumer health and safety, such as pharmaceuticals and medical products, and would force e-tailers to more closely vet sellers and remove those who repeatedly sell counterfeits. Continue reading Bipartisan Bill Would Make Platforms Liable for Fake Products

Microsoft won a $10 billion, 10-year technology contract with the Department of Defense for its Joint Enterprise Defense Infrastructure (JEDI) project. Although Amazon was the front-runner, President Trump had upped his criticism of Amazon founder Jeff Bezos and stated he might intervene to prevent Bezos’ company from getting the JEDI contract. Google, IBM and Oracle also competed for the contract. A group of Microsoft employees has protested the company’s involvement in the military project. Continue reading Defense Dept. Taps Microsoft For Cloud Computing Project

The House Judiciary Committee held hearings that included testimony about how tech giants Amazon, Apple, Facebook and Google have collected significant quantities of data that give them a dominant market power that endangers consumer privacy. House Republicans, however, noted that strong data protection regulations in Europe, as well as other privacy regulations, could hurt competition among these companies. The hearing is the latest effort in the House’s antitrust investigation into digital giants. Continue reading House Hearings Consider Balance of Competition, Privacy

Amazon’s search algorithm can make or break a product. Sources are now saying that the tech behemoth adjusted its system late in 2018 so that products that bring it bigger profits get the most visibility. That could include Amazon’s own brands over products that might be more relevant and popular. The tweak in the algorithm took place against the backdrop of ongoing tensions between the executives running Amazon’s retail businesses, who wanted the switch, and those at A9, the company’s search team, who did not. Continue reading Tension Over Algorithm Roils Amazon Retail, Search Teams

Amazon chief executive Jeff Bezos revealed more details of his Low Earth Orbit satellite plan for broadband Internet access with the announcement of Project Kuiper, a 3,236 array of satellites. Elon Musk’s SpaceX Starlink also recently launched a rocket with 60 satellites. These players, joined by OneWeb and others, are competing and, in the process, making LEO satellites for broadband a reality. SpaceX will first debut services in North America, with future plans to cover the planet, and Amazon has similar aspirations. Continue reading Companies to Launch Low Earth Satellite Internet Services

According to Amazon, this week’s Prime Day 2019 topped last year’s Black Friday and Cyber Monday combined. Despite competing discounts offered by eBay, Best Buy and Walmart, Prime members purchased more than 175 million products during the annual sales event. The tally is challenging to compare to previous Prime Day events since the e-commerce giant keeps expanding the duration of the sale (this year it was 48 hours, compared to 36 hours in 2018 and 30 hours in 2017). However, the event set a number of sales records, including new milestones for Amazon devices. Continue reading Once Again, Prime Day Shatters Sales Records for Amazon

Amazon unveiled Echo Show 5, the third generation of its Alexa-enabled Echo Show, which offers a 5.5-inch 960×480-pixel diagonal smart display and built-in far-field microphones. Although in numerous ways, the Echo Show 5 resembles past generations of the device, it differs in that it includes a mechanical slide that lets the user close the shutter on the device’s front-facing camera. To assuage consumers’ privacy concerns about Alexa, Amazon has also added the “Alexa Privacy Hub,” an online collection of privacy settings. Continue reading Amazon Launches Echo Show 5 and Alexa Privacy Features

Competing for delivery drivers in what The Wall Street Journal calls the tightest U.S. labor market in 50 years, Amazon is willing to pay its current employees to quit their jobs to start local package-delivery businesses in order to help the e-commerce giant with its ambitious delivery goals. In an increasingly competitive market, Amazon is looking to move away from depending on the U.S. Postal Service and other companies to make deliveries happen. Instead, Amazon announced plans to invite entrepreneurs of its own making into the mix.

Continue reading Amazon Will Pay Employees to Quit, Start New Companies