When the U.S. shut down in March, people went online to shop. Adobe’s Digital Economy Index reported that U.S. e-commerce skyrocketed 49 percent in April, compared to the baseline period in early March. Some e-commerce companies have become stronger during the shutdown. But buying patterns have been volatile, with the latest uptick sparked by government stimulus checks that were sent out April 11. Many experts believe that consumer habits are changing in ways that will continue beyond the threat of the coronavirus. Continue reading Pandemic Shutdown Leading to Major Shifts in E-Commerce

According to Amazon, the crush in deliveries sparked by the coronavirus pandemic is slowing down and it is again allowing suppliers to send an unlimited amount of inventory to its warehouses. Consumers can once again expect to see Amazon’s typical one- and two-day deliveries return in the next few weeks. Once it fell behind, Amazon had to hire 175,000 people to meet demand. As to the number of its own workers struck down by COVID-19, Amazon declines to reveal figures, saying they are “no worse” than the rest of the country. Continue reading Amazon Shipping Recovers, States Question Worker Health

Spotify just debuted Group Sessions, a feature in beta testing for exclusive use of Premium subscribers. Group Sessions acts as a kind of “party mode” to allow two or more users in the same space to share control of the music being played in real time as well as contribute to a collaborative playlist for the group. The company points out that it is ideal for those quarantining together during the COVID-19 pandemic. Spotify anticipates the feature will now encourage more free users to convert to subscribers. Continue reading Spotify Rolls Out Premium Feature for Party Mode Streaming

Welcome to the second week of ETC’s Executive Spotlight series, in which we interview execs from our member companies about how they are adapting business operations during the global COVID-19 pandemic. Today we have Anthony Guarino, EVP of Worldwide Technical Operations at Paramount Pictures, who explained that his studio had the necessary infrastructure and processes in place to smoothly transition their global archive, mastering and content distribution operations when social distancing went into effect. From the start of the safer-at-home orders, Paramount’s Tech Ops team has effectively worked from home since most of their operating processes utilize software systems that are web enabled. Continue reading Executive Spotlight: A Talk with Paramount’s Anthony Guarino

COVID-19 stopped film and television production in its tracks. Now, the Hollywood Professional Association (HPA) formed an HPA Industry Recovery Task Force to examine how to move forward with new content creation and sustainably restart the production and post-production industries as the world wrestles the pandemic. HPA president Seth Hallen announced that the task force’s “focus is to understand how to get our industry back to work.” The Hollywood film and TV industry directly employs about 927,000 people across the country. Continue reading HPA Forms Task Force to Guide Return of Film & TV Industry

The COVID-19 pandemic is speeding up the ongoing trend of cord-cutting, according to industry experts. The major reason that consumers still hold on to pay-TV subscriptions is to watch live sports. Now, with all professional and college sports events on hold, that reason has disappeared. Additional reasons to cut the cord are high unemployment and an increasing number of free streaming options for entertainment. Cable, virtual cable and satellite TV companies have posted significant losses at the end of the last quarter. Continue reading Pay-TV Providers Feel the Impact of Increase in Cord-Cutting

According to Newzoo, in 2020 the globe’s 2.7 billion gamers will spend $159.3 billion on mobile, PC and console games, representing 9.3 percent growth from 2019. The game market is on track to exceed $200.8 billion in revenue by 2023, with growth of 8.3 percent per year. The COVID-19 shutdown and the release of new consoles by the end of the year are the biggest contributing factors to growth. Some game developers also note that, during the pandemic, older players of casual games are reactivating accounts. Continue reading Mobile, PC and Console Gaming Skyrocket During Pandemic

Roku benefited from the rise in streaming due to the COVID-19 pandemic, adding 2.9 million accounts in Q1 2020, up 37 percent year over year. The company now has 39.8 million active accounts, with 13.2 billion streaming hours in the quarter, representing a 37 percent year-over-year increase. This, however, was a smaller increase than its 68 percent jump in Q4 2019 and a decline from 16.3 billion hours in the same quarter. Roku also warned that advertising revenue will also likely drop in 2020. Continue reading Roku Users and Streaming Hours Skyrocket During Pandemic

Peter Jackson is the CEO of Bluescape, the leading visual work platform. He is a serial entrepreneur and advisor with a broad and deep knowledge of technology, business and financial markets. Prior to Bluescape, Jackson co-founded Ziploop Inc. (acquired by Snipp Interactive in October 2017), served on the boards of Eventbrite, DocuSign and Kanjoya; took Intraware to IPO, and was president/COO of DataFlex following its acquisition of Granite Systems, among other achievements. Recently I had the opportunity to speak with Jackson about the impact of the COVID-19 pandemic on Bluescape and the services it deploys to the media & entertainment space. Continue reading Executive Spotlight: Interview with Bluescape’s Peter Jackson

Amazon Game Studios will release “Crucible” — its first big budget original game — on May 20. In the free-to-play PC hero-shooter developed by Amazon’s Relentless Studios, the user plays as one of ten hunters, each with his or her own weapons and abilities, all of them battling for Essence, a resource that enhances those abilities. Amazon has game studios in Seattle, San Diego, Orange County (Southern California) and San Francisco, with such home-grown executives as vice president of games Mike Frazzini, who has been with Amazon for 16 years. Continue reading Amazon Games’ Relentless Studios to Roll Out First AAA Title

According to Canalys, by the end of Q1 2020, companies spent a record $31 billion on cloud infrastructure, 34.5 percent growth from $23.1 billion for Q1 2019. Despite increased spending, however, the growth trajectory is slowing: Q1 2019 showed a 39.3 percent year-on-year (YoY) increase and Q4 2019 a 37.2 percent year-on-year increase. Cloud spending therefore grew only 2.6 percent or $800 million quarter-on-quarter by end of March 2020. Canalys attributes growth to the shift to remote working during the pandemic. Continue reading Cloud Services Experience Record Revenue, Slowing Growth

In Q1 2020, YouTube reported $4.04 billion in ad revenue, up 33 percent from 2019. Last year, YouTube earned $15.15 billion in ad revenue, up 36 percent. Its parent company Alphabet — which first broke out numbers for YouTube in Q4 2019 — generated $41.16 billion in revenue, a 13 percent year-over-year growth, with an adjusted net income of $6.84 billion or $9.87 per share. Those figures exceeded analyst expectations for revenue of $40.38 billion, but missed its EPS of $10.33; shares rose 8+ percent in after-hours trading. Continue reading Alphabet and YouTube Ad Revenue Is Impacted by Pandemic

In Q1 2020, Twitter reported 24 percent year-on-year (YoY) increase in daily active users to 166 million, which it said is at least in part to the coronavirus pandemic. Although Q1 earnings beat estimates, the company’s advertising business slowed, which Twitter also attributes to the pandemic. Stock was up 12 percent during premarket trading on news of the report, but then fell 7.8 percent during the earnings call because executives didn’t reassure investors that the advertising slump would recover or stabilize. Continue reading Twitter Sees More Daily Active Users But Advertising Declines

The COVID-19 pandemic has led to significant operational changes as businesses adjust to new, often experimental or untested processes. ETC has taken this unprecedented time to interview executives from our member companies who generously agreed to share their experiences, information and ideas about how they are adapting to the crisis. The following is the first in a limited series to be published Tuesdays and Thursdays over the coming weeks. We begin with a conversation with Darcy Antonellis, division president of Amdocs Media and CEO of Vubiquity, an Amdocs Company. Vubiquity delivers premium content to viewers on any screen, device or platform. Continue reading Executive Spotlight: Interview with Vubiquity’s Darcy Antonellis

With the coronavirus pandemic spurring online buying, Amazon saw its revenue for the quarter ending March rise 26 percent from a year earlier to $75.5 billion — the highest ever reached for what is ordinarily Amazon’s slowest quarter. According to FactSet, profit fell 29 percent from a year earlier to $2.5 billion, disappointing analysts’ average estimate of $3.26 billion. Amazon hired 175,000 new warehouse and delivery employees, and chief executive Jeff Bezos told investors this is “the hardest time” the company has faced. Continue reading Amazon: Rising Revenue and Technical Operation Challenges