In response to COVID-19, Facebook chief executive Mark Zuckerberg and chief operating officer Sheryl Sandberg debuted the Facebook Business Suite aimed at small businesses, which are bearing much of the brunt of the pandemic. Yelp data revealed that business closures from mid-July to end of August rose 23 percent; since March, 60 percent of the business closures have been permanent. According to Facebook, the Business Suite is initially available to small businesses but will expand to larger businesses next year. Continue reading Facebook Unveils Business Suite Tools for Small Companies

As the holiday season looms, Amazon plans to launch 1,000 small delivery hubs throughout the U.S., according to sources. With COVID-19, online orders soared, and Amazon was not capable of meeting its two-day delivery pledge. The company hired 175,000 new workers, which has helped clear the delivery pipeline, but wants to ensure that Amazon Prime subscribers can get as many products as possible on the same day. Its rivals Walmart and Target are able to speed deliveries due to their thousands of well-located stores. Continue reading Amazon’s Small Hub Plan Threatens UPS, U.S. Postal Service

Facebook launched Watch Together, a feature for Messenger and videoconferencing platform Messenger Rooms, to allow users to watch videos in real time with family and friends on Apple and Android mobile devices. Users choose videos to view through Facebook’s video hub, Facebook Watch. The push to promote yet more video comes at a time when, due largely to COVID-19, more people than ever are at home watching content. Facebook Messenger allows up to eight people on a video call, and Messenger Rooms tops out at 50 people. Continue reading Facebook Rolls Out New Messenger Feature, Watch Together

As the 2020 U.S. presidential election looms, social media platforms are launching strategies to combat false claims and misinformation. Internet companies anticipate a tsunami of this type of content in the lead-up to the election. Google, for example, said it would block some autocomplete search suggestions in an effort to combat misinformation, and Twitter said it would more aggressively label or remove tweets that undermine confidence in the election or promote disputed information. Twitter and Facebook plan to ban new political ads the week leading up to the election. Facebook, meanwhile, is also working to prevent climate misinformation. Continue reading Social Media Platforms Prep for Flood of False Election Info

Facebook has launched Facebook Campus, a return to its genesis in chief executive Mark Zuckerberg’s Harvard University dorm room. Students can be part of Facebook Campus by using their school email addresses to create profiles that will only be visible to other students at their college or university. The site will allow students to join groups, participate in classroom discussions and find school events. A Facebook spokeswoman said the new site will not have advertising and that the company has no plans to offer ads in the future. Continue reading Facebook Campus Debuts as Platform for College Students

Ireland’s Data Protection Commission sent Facebook a preliminary order to cease data transfers of its European Union users to the U.S., a move confirmed by Facebook vice president of global affairs Nick Clegg. In doing so, EU regulators have taken a major step to enact a July ruling forbidding such transfers. Facebook would have to partition the data it collects from European users or stop serving them altogether. Otherwise, Ireland’s commission can fine Facebook up to $2.8 billion, 4 percent of its annual revenue. Continue reading Ireland Orders Facebook to Stop Moving EU Data to the U.S.

Last week, NAB and sponsor Grass Valley hosted a day of online sessions covering various “Production in a Pandemic” topics. ETC@USC’s Erik Weaver moderated a compelling panel during which industry experts discussed the methods used to produce the short film “Ripple Effect,” a live-action project testing the limits of virtual production. The production focused on how Previz, Techviz and Safetyviz can help limit crew and cast to create a safer work environment. Video of the panel — “In Harm’s Way: Using Safetyviz to Mitigate Onset Liability” — is now available on the NAB Show site. Continue reading Video: NAB Panel on ETC Film Project and Virtual Production

In August and September, Amazon revealed plans to hire 20,000 more employees in seven cities in the U.S. and the UK. The massive e-commerce company has seen tremendous growth during the coronavirus pandemic as have other retailers including Walmart, Target and Instacart. Amazon, which continues to allow employees who can work from home to do so until January 8, is continually recruiting hourly positions at warehouses. Although it pays a minimum of $15 an hour, Amazon no longer provides incentive pay or stock for hourly workers. Continue reading Amazon Hires, Builds and Grows During the COVID Pandemic

Google is adding new features to Your News Update, its news aggregation service, to personalize 90-minute news feeds from each user’s preferred sources. The goal is to create a seamless listening experience akin to a customized song playlist. Each news playlist, similar to those on public radio, will begin with short clips about the major headlines moving into longer stories. The end product, available only in the U.S., will compile radio, podcast clips and text-to-speech translations tailored to the individual user. Continue reading Google Brings Personalization Features to Your News Update

The COVID-19 pandemic has fueled a shift to streaming media, creating opportunities for TV manufacturers. In late 2019, Vizio TV, one of the biggest TV makers in North America, began selling ads for streaming movies, TV shows and digital videos on its screens. It now wants to build out this new business unit to create a recurring revenue source separate from TV set sales. Sources said that Vizio’s platform revenue this year comes mostly from advertising, which appears to be on track to double year-over-year. Continue reading Smart TV Makers Want a Bigger Slice of Streaming Ad Market

On September 15, Walmart will debut its anticipated Walmart+ subscription service. At $98 per year, the new offering is intended to compete with Amazon Prime, priced at $119 per year. Walmart+ requires an order of at least $35 for free shipping directly from stores to customers’ homes. It offers 160,000 items, including produce and groceries, and subscribers will also get a 5-cent-per-gallon discount at its affiliated gas stations. Walmart hopes its many stores’ proximity to customers will mean delivery of fresher food than its rivals.

Continue reading Walmart to Roll Out Subscription Service with Free Shipping

In June, the U.S. Tennis Association (USTA) opted to hold the 2020 U.S. Open in New York (August 31-September 13) without fans due to COVID-19. That decision launched many changes, from electronic line calling to food-ordering apps for athletes. USTA has been working with IBM to integrate artificial intelligence for such uses as creating broadcast highlight reels based on crowd reaction. The June decision was “a pivotal moment,” said IBM’s sports and entertainment marketing program director Kristi Kolski. “A lot of the solutions that we had in the pipeline were no longer going to be viable.” Continue reading IBM Provides AI-Based Solutions for U.S. Open Without Fans

The Federal Aviation Administration (FAA) just approved Amazon’s plan to create a fleet of drones. The e-commerce company will still need to jump through some hoops before beginning limited tests of package delivery to U.S. customers. Amazon also has testing sites in Austria, Canada, the United Kingdom and other international locations but can only perform tests in the UK and U.S. Before drone delivery becomes widespread, the FAA must complete rules for remote identification and for letting drones fly above populated areas. Continue reading FAA Greenlights Amazon’s Plan to Develop a Fleet of Drones

Major Hollywood movies are finally being released in movie theaters, with “The New Mutants,” which had a $70+ million budget, and director Christopher Nolan’s “Tenet,” a $200 million thriller. But it’s still unclear how many people in the U.S. feel safe enough to go inside. Abroad, “Tenet” raked in $53 million on its opening day weekend from 41 global markets, a source of optimism for Warner Bros. (the film opens in the U.S. and China this week). Pirates have been foiled, meanwhile, fooled into downloading fake torrents of the blockbuster. Continue reading Release of ‘Tenet’ Could Be a Bellwether for Movie Exhibitors

NAB Show, with sponsor Grass Valley, will offer online sessions September 2 that address topics related to “Production in a Pandemic.” In partnership with the Entertainment Technology Center @ USC, the day’s first session — “In Harm’s Way: Using Safetyviz to Mitigate Onset Liability” (10:00 am PT) — will feature a panel of industry experts discussing the methods used to produce the short film “Ripple Effect.” The project focused on how Previz, Techviz and Safetyviz can help limit crew and cast to create a safer work environment.  Continue reading NAB Panel to Address Virtual Production of ETC Film Project