Although Amazon chief executive Jeff Bezos has touted the possibility of drones delivering packages, he’s now talking up human drivers. This summer, he declared that would-be entrepreneurs could earn $300,000 per year by investing as little as $10,000 up front in creating their own delivery businesses. Following in FedEx’s footsteps, Amazon now wants to build a national network of independent delivery people, offering discounts on vans and insurance and an endless supply of packages to deliver. Continue reading Amazon Seeking Entrepreneurs to Build Delivery Businesses

LG Electronics will introduce the world’s lightest 17-inch laptop during CES in January. The new LG gram 17 weighs a mere 1,340 grams (as compared to the 2,000+ grams of comparable laptops), while offering a 17-inch WQXGA 16:10 display featuring 2560 x 1600 resolution, making it ideal for streaming video, playing games and editing multiple documents simultaneously. The company will also unveil the 14-inch LG gram 2-in-1 convertible with digital pen support that features a 360-degree hinge, enabling it to function as a laptop or a tablet. Both devices have been named 2019 CES Innovation Award winners. Continue reading LG to Unveil the Market’s Lightest 17-Inch Laptop PC at CES

Facebook, which just renewed four original series that have proven popular, also highlighted the success of Facebook Watch, which debuted in the U.S. in August 2017. The renewed shows are Kerry Washington’s “Five Points,” influencer Huda Kattan’s reality show “Huda Boss,” fairy-tale-inspired series “Sacred Lies,” and drama “Sorry For Your Loss” with Elizabeth Olsen. Facebook Watch now attracts 400+ million users around the world who spend at least one minute on the site, with 75 million doing so on a daily basis. Continue reading Facebook Renews Four Series, Aims to Distribute Premium TV

SMS messaging is popular, be it Apple’s iMessage, Facebook Messenger or WhatsApp. But these messaging services aren’t interoperable: a Facebook user can’t use Messenger to reach someone on iMessage, for example. A solution is on the horizon with RCS — Rich Communication Services — an online protocol adopted by the GSM Association to replace SMS, and one that adds significant multimedia capabilities. The GSMA, a trade group that represents 750+ mobile operators and others in the mobile ecosystem, came up with Universal Profile, a standard that underlies RCS. Continue reading RCS Standard Will Bring Multimedia Capabilities to Messaging

Android TV, first unveiled in 2014 and updated by Google in 2017, is making a splash, and NAGRA is one of a handful of companies enabling mid-sized cable and telecom operators to add the offering. According to the company’s senior director of product marketing Simon Trudelle, NAGRA is currently helping to deploy eight active 4K Android TV projects, the most recent being the United Group, a telecom/media operator in South East Europe. NAGRA provides advanced content protection technology for its hybrid TV platform. Continue reading NAGRA Helping Cable, Telecom Operators Deploy Android TV

DeepMind recently released the full evaluation of AlphaZero, a single system capable of playing “Go,” chess, and shogi (Japanese chess). This new project builds on AlphaGo, a program that beat one of the best players in the world at the board game “Go” in 2016, and AlphaGo Zero, software capable of mastering the game from first principles. AlphaZero represents a dramatic step forward in AI research as it is one of the first intelligent systems capable of generalizing solutions to new problems with little to no human input. Continue reading DeepMind’s Learning Algorithm Could Prove a Game-Changer

Location data has become big business. According to recent research from The New York Times, at least 75 companies receive reams of precise, anonymous location data from apps with enabled location services. Some of these companies state they track up to 200 million mobile devices, to collect such data, which they sell, use or analyze for customers such as advertisers, retail companies and financial outlets including hedge funds. The location-targeted advertising industry is valued at $21 billion this year. Continue reading The Industry Built Upon Analyzing, Selling Your Location Data

For a long time, we have posited that the future of immersive media will be 10 percent virtual reality and 90 percent augmented reality. In the coming year the VR and AR technologies and markets will continue to advance, but in different directions and for different reasons. VR is moving into niche markets, location-based entertainment (LBE), business applications and eSports. Meanwhile, we expect AR to focus on innovation across numerous fronts, including high-end niche business and professional applications, low-end consumer experiences and new glasses with limited feature sets. Continue reading CES: The Next Wave of Immersive Media Tech and Markets

MoviePass has had a rough year, and now, it’s aiming for a reboot. Chief executive Mitch Lowe will hand over the reins of day-to-day operations to executive vice president Khalid Itum and focus on long-term strategy. Itum noted that the company has lost consumers’ trust, and that he will lead an effort to “fix” the product as well as empathize with the turmoil its members endured over the past year. Starting in January 2019, MoviePass will introduce three new plans, each of which offers up to 36 movies per year. Continue reading MoviePass Hopes New Subscription Plans Will Save Service

Amazon Music debuted a voice feature that lets Amazon Music Unlimited and Prime Music customers on Echo devices and in the Amazon Music iOS and Android apps converse with Alexa to find playlists and music for specific moods. The listener can identify songs by lyrics, among other features, and reject or “like” individual songs. Amazon’s overall aim is to allow each listener to create a more customized listening experience. Amazon is also in trials with a feature that allows Alexa Answers to be shared worldwide. Continue reading Amazon Music Debuts Voice Feature to Customize Playlists

Media companies continue to adopt a variety of digital technologies, but have proven to be more reluctant than other industry sectors to embrace artificial intelligence. That’s the finding of PwC, which surveyed 1,000 U.S. executives for its “2019 AI Predictions” report. Covering many industry sectors, the research revealed that 20 percent of these companies plan to deploy AI next year. But media companies are still in the very early stages of enabling AI, and only a few with an AI business case. Continue reading PwC Research Reveals Media Execs’ Reluctance to Adopt AI

To battle Amazon’s ubiquity and customers’ fickle loyalty, some retailers are testing the new Customer 360 software from Salesforce.com and Freshworks to improve their customer service. The software lets retailers build shopper profiles similar to Facebook to better understand what each customer wants and increase the odds that he or she will become more loyal to the retailer in question. Other strategies retailers are employing are the use of improved chatbots and better customer support training. Continue reading Retailers Adopt Software, Chatbots to Hone Customer Service

Based on 250 pages of internal Facebook emails and documents from 2012 to 2015 and released by a U.K. parliamentary committee, it’s been revealed that Facebook used its massive cache of data to favor some companies, such as Airbnb and Netflix with “special access,” and punish others by cutting them off. Further, chief executive Mark Zuckerberg and chief operating officer Sheryl Sandberg were closely involved in decisions to “increase sharing back into Facebook” and other moves to primarily benefit the company. Continue reading Internal Emails Reveal the Way Facebook Treated Companies

CES 2019 in January will highlight discussions about what we can expect with 5G next year and beyond. Fifth-generation mobile communications brings faster speeds, lower latency and the ability to connect more devices, meaning it will not simply speed up mobile phones but power nascent digital technologies from VR and IoT to autonomous vehicles and smart cities. CES 2019 offers a Wednesday 5G summit, and the first 5G products will be sprinkled across the show floor. The ETCentric team will be in Las Vegas reporting on a number of companies in this space. Continue reading CES: Understanding the 5G Ecosystem in 2019 and Beyond

Apple is not expected to produce a 5G-capable iPhone until at least 2020, according to sources, although Samsung Electronics has already stated that it plans to release a 5G smartphone next year. A 5G network will offer significantly increased mobile data speed, but Apple will hold off — as it did with new 3G and 4G mobile networks — to wait until new network problems are ironed out. The move will put Apple behind its competition, and, with 5G, some experts say the big speed upgrade makes that wait riskier. Continue reading Samsung to Introduce 5G Phone Next Year Ahead of Apple