Google is pausing Google Assistant voice transcriptions in the European Union for at least three months. In mid-July, it admitted that about 1,000 private communications were made available to human contractors evaluating Assistant’s speech recognition accuracy, revealing personal and private information. A Google spokesperson reported that the company ceased voice transcription involving human moderators after learning of additional leaks in the Netherlands. Amazon will allow Alexa users to opt out of the human review of recordings and Apple has halted its program allowing human contractors to listen in on Siri recordings. Continue reading Google Stops Human Review of Assistant Voice Clips in EU

Apple will no longer allow human contractors to listen in on users’ Siri recordings to “grade” them, and will not resume the program until it has completed a “thorough review.” The company also stated that, as part of a future update, users will be able to opt out of the quality assurance program. Apple told users that Siri data might be used to improve their experience, but not that humans would be listening to it. Most of the compromised confidential information was recorded via an accidental trigger of Siri. Continue reading Apple Ends Practice of Humans Monitoring Siri Recordings

SiriusXM’s Pandora unveiled Voice Mode, its voice assistant, to Pandora app users on all platforms. This broad rollout took place after a January debut of Voice Mode on about one million iOS and Android devices. The shortcut to Voice Mode can be found in the upper right of the Pandora app screen. Pandora chief product officer Chris Phillips noted that Voice Mode introduces “an even more natural and conversational way for listeners to discover new music … like getting recommendations from a friend who really knows you.” Continue reading Pandora Rolls Out Voice Mode Assistant For All Platforms

At its re:MARS AI conference earlier this month, Amazon previewed Alexa Conversations, a module within the Alexa Skills Kit that melds Alexa voice apps to allow users to perform complicated tasks requiring multiple skills — all with fewer lines of code. That’s because a recurrent neural network will be able to “generate dialogue flow” automatically, thus limiting the number of steps a user needs to order food or reserve a ticket. Amazon vice president David Limp dubbed Conversations “the Holy Grail of voice science.” Continue reading Alexa Conversations for Complex Tasks with Less Coding

At this week’s WWDC, Apple unveiled its latest mobile operating system for iPhones and iPod touches, iOS 13, which includes faster performance, upgraded Siri, Dark Mode, advanced Photo and Camera tools, and new privacy features. The company also announced a separate iPadOS for its tablets, which features the same upgrades as iOS 13 in addition to multitasking improvements and a redesigned home screen. Apple is encouraging developers to create new apps that work across all its devices, including Macs. The company announced Project Catalyst (formerly code-name Marzipan), a set of tools that make it simple for developers to make their apps accessible on the Mac. Continue reading WWDC: Apple Unveils iOS 13, iPadOS and Project Catalyst

Spotify filed a complaint with European regulators accusing Apple of violating antitrust laws by crushing companies that compete with its services, including Apple Music. Apple charges a fee of up to 30 percent on anything sold in its App Store. Spotify reported to the European Commission that Apple’s policies are a “tax” that violate competition laws, and chief executive Daniel Ek complained that Apple gives itself “an unfair advantage at every turn.” It is uncertain if the complaint will lead to a formal EC investigation. Continue reading Spotify Brings Beef Against Apple to European Commission

Together, Amazon and Google claim about 85 percent of the smart speakers currently installed in U.S. households. In the wake of a successful holiday shopping season, the number of smart speakers in the U.S. has climbed to around 119 million. And while Amazon and Google battled for dominance at CES with voice assistant support featured in a growing array of devices and services, a new survey from Voicebot.ai suggests that voice assistants may be more habit-forming in vehicles than via smartphones. The voice tech publication found that 77 million adults use such assistants in their vehicles at least monthly, and companies are taking notice. Continue reading Voice Tech Adoption Reaches Beyond Smart Homes to Autos

If CES is any indication, 2019 may be the year that voice assistants become more integrated into our daily lives. Amazon and Google went head-to-head in Las Vegas last week with a flood of partnerships touting smart home and CE devices that now support Amazon Alexa and Google Assistant. Among the products featuring voice support included LG’s much-hyped rollable OLED TV; Panasonic’s new 4K OLED TV; Samsung’s 2019 TV lineup; Vuzix Blade AR glasses; an array of speakers, soundbars and headphones; new smart displays from Lenovo, Archos and KitchenAid; and a collection of home security devices, kitchen and bathroom appliances — even toilets. Continue reading CES: Voice Assistants Are No Longer Just for Smart Speakers

While MicroLED, 8K QLED and some impressively large quality displays have been generating the most TV buzz this week in Las Vegas, LG has been showcasing a concept that’s taken different forms at CES in the past, but not with this level of sophistication. Rather than introducing a foldable or bendable screen that retracts, LG debuted a 65-inch OLED TV with rollable screen at this year’s confab. The LG Signature OLED TV R “rolls” into a base to the point that the flexible screen is no longer visible. The 3-millimeter OLED panel then rises from its base for easy viewing. Users can also play music through the base since it’s a 100W Dolby Atmos soundbar. Continue reading LG OLED TV with Rollable Screen Impresses CES Attendees

Amazon Music debuted a voice feature that lets Amazon Music Unlimited and Prime Music customers on Echo devices and in the Amazon Music iOS and Android apps converse with Alexa to find playlists and music for specific moods. The listener can identify songs by lyrics, among other features, and reject or “like” individual songs. Amazon’s overall aim is to allow each listener to create a more customized listening experience. Amazon is also in trials with a feature that allows Alexa Answers to be shared worldwide. Continue reading Amazon Music Debuts Voice Feature to Customize Playlists

Unlike Siri, Alexa, Google Assistant and Microsoft’s own Cortana, the latter’s social chatbot Xiaoice (pronounced “Shao-ice”) isn’t constructed simply to answer questions or resolve problems but can also tell jokes, write poetry, and exhibit “empathic computing” abilities. In China, Xiaoice resided on Huawei smartphones and was a weather reader on Dragon TV, a Shanghai TV station. Debuted in China in May 2014, Xiaoice has had more than 30 billion mainly text conversations with 660 million people around the world. Continue reading Microsoft Chatbot Xiaoice Excels at AI-to-Human Engagement

LG is introducing its first Google Assistant-powered smart display this week. The XBOOM AI ThinQ WK9, which runs the Android Things operating system for IoT devices, will be offered for a $200 promotional price during Black Friday (it is expected to run $100 more beyond the sale). The smart device was first teased at CES in January. The XBOOM AI features an 8-inch HD touch-screen display, Bluetooth streaming, a built-in 5MP camera for video calls, Google Assistant-powered AI features, and easy access to apps such as Google Maps, Google Photos and YouTube via the Android Things platform. Continue reading LG to Debut Google Assistant Smart Display on Black Friday

Apple, which has evolved from a PC company to an iPhone company, is searching for its “next big thing.” One WSJ journalist believes a clue to what it might be came from chief executive Tim Cook’s revelation that the Apple Watch and AirPods generated $10 billion in revenue over the last four quarters. The company’s wearables sales are growing, even as smartphone and PC sales level off, and IDC said Apple is the wearables market leader, with 17 percent of the global market. Meanwhile, the European Union has approved Apple’s purchase of Shazam, which should fortify the company’s music ambitions. Continue reading Apple Could Push Wearables, EU Okays Shazam Acquisition

A new Adobe Analytics survey of 1,000 U.S. consumers has found that voice assistants and smart speakers are becoming increasingly popular. Adobe predicts that following the next holiday season, almost half of U.S. consumers will own a smart speaker. The market has grown about 15 percent in less than one year; more than 32 percent of consumers now own a smart speaker. People are most commonly using such tech to play music, check weather forecasts, set alarms/reminders as well as obtain directions, check sports scores and traffic, and ask fun questions. Continue reading Survey Finds That Smart Speakers Are Gaining in Popularity

Apple’s latest 15-inch and 13-inch MacBook Pros feature improvements in processor speeds, RAM and internal storage, and allow the user to access Siri with voice commands. The new MacBook Pros also feature a much quieter keyboard. The 15-inch version, with a six-core processor, is estimated to be 70 percent faster than the previous model, and the amount of memory and storage is double the amount of the previous model. It also gave a seal of approval to Blackmagic’s eGPU peripheral, ideal for intensive graphics use. Continue reading Apple Targets Creatives With MacBook Pro Speed, Features