Amazon created the Voice Interoperability Initiative to achieve software compatibility among digital voice assistants, encouraging its widespread adoption. Although 36 companies have joined the initiative, Apple and Google have not. Their absence is a significant impediment to the initiative’s goals, since Apple’s Siri and Google’s Assistant software are installed by default in most of today’s smartphones. Amazon’s Alexa, meanwhile, has no presence on smartphones, although its Echo speakers are a hit with consumers. Continue reading Amazon Forms Coalition for Voice Assistant Interoperability

Congress just received an open letter on behalf of the Business Roundtable, an association comprised of the chief executives of the U.S.’s biggest companies. Signed by 51 tech company executives, the letter asks legislators to create a federal law on data privacy, thus avoiding the patchwork-quilt of state laws now being passed. Amazon, AT&T, Dell, IBM, Qualcomm, SAP, Salesforce, Visa, Mastercard, JPMorgan Chase, State Farm and Walmart are just some of the companies whose chief executives signed the letter. Continue reading Technology Chief Executives Lobby for Federal Privacy Law

Microsoft, Google and Salesforce are now targeting the use of their technologies to an estimated two billion workers who don’t sit behind a desk. Microsoft, with its HoloLens, has been the most aggressive in pursuing so-called frontline or firstline workers who do production, sales and service work. Its chief executive Satya Nadella noted the potential growth in this sector. Walmart now uses virtual reality to assess the skills of an employee and determine if she is ready to move up to middle management. Continue reading Firms Pursue Frontline Workers, Walmart Expands VR Use

WebAuthn, with the approval of the World Wide Web Consortium (W3C) and the FIDO Alliance, just became an official web standard for password-free logins. After W3C and the FIDO Alliance first introduced it in November 2015, WebAuthn gained the support of many W3C contributors including Airbnb, Alibaba, Apple, Google, IBM, Intel, Microsoft, Mozilla, PayPal, SoftBank, Tencent and Yubico. With WebAuthn, which is supported by Android and Windows 10, users can log-in via biometrics, mobile devices or FIDO security keys. Continue reading Password-Free Logins Getting Closer to Becoming a Reality

At the World Economic Forum in Davos, Switzerland, several countries’ leaders called for a global regulation of technology. Japanese Prime Minister Shinzo Abe, whose country is chair of the Group of 20 nations (G20) this year, said he would push for an international system to oversee use of data when the group meets for its annual June summit in Osaka. Abe he would like the Osaka G20 to be “the summit that started worldwide data governance,” with a focus on expanding World Trade Organization rules to include data. Continue reading At Davos, a Call for Worldwide Oversight of Tech, Including AI

JT Kostman, managing director of applied artificial intelligence at Grant Thornton, is preparing a TED Talk on AI that he may title “Dear Humans: We Mean You No Harm. Love, AI.” In a CES 2019 panel, moderated by Alice.com’s Elizabeth Gore, experts talked about the pain points in integrating AI into today’s world, including the general fear that AI will replace humans in the workforce. Accenture’s North America lead for M&E Lynn McMahon agreed that the buzz of machines taking over the world has risen. Continue reading CES Panel: Confronting the Fear that AI Will Replace Humans

Meredith purchased Time Inc. only eight months ago, but now has agreed to sell Time magazine to Salesforce co-founder/chair and co-chief executive Marc Benioff and his wife Lynne Benioff, for $190 million. The couple is buying the magazine as individuals, unrelated to Salesforce, and the deal is expected to close within 30 days. The Benioffs have said they will not play a role in the magazine’s day-to-day operations or its journalistic decisions. They also have no plans to purchase any other magazine titles from Meredith. Continue reading Salesforce Chair Marc Benioff Buys Time Magazine for $190M

At its Cloud Next 2018 conference, Google debuted the Titan Security Key, its version of a FIDO (Fast Identity Online) physical device to authenticate logins over Bluetooth. Now, only a few weeks after the announcement, Google has made it available for purchase at $50 in its Google Play Store. Google Cloud enterprise customers have been able to access the Titan Security Key for the past two months. The product comes with a USB key, a Bluetooth Low Energy key, and an adapter for devices with USB Type-C ports. Continue reading Google Opens Titan Security Key Availability to All Consumers

After years of fending off federal attempts to regulate handling of private data, some tech companies are now working with policy makers to create federal privacy laws. The Information Technology Industry Council, which represents Amazon, Facebook, Alphabet’s Google and Salesforce, hopes that federal legislation would preempt state regulations, such as the strict online privacy laws recently adopted by California, and create a single regulation rather than a confusing array of multiple state laws. Continue reading Tech Firms Working With Feds to Create Privacy Legislation

On June 26th at USC’s Town & Gown, ETC@USC convened its annual dinner with studio technology leaders that celebrated the think tank’s 25th anniversary, and honored Dean Elizabeth Daley with the Bob Lambert Technology Leadership Award. The event was presented by Western Digital, with supporting sponsors Equinix and Salesforce, and featured a panel discussion with the technology leaders of 20th Century Fox, Marvel Studios, Paramount Pictures, Sony Pictures Entertainment, Universal Pictures and Warner Bros. Continue reading ETC Celebrates 25th Anniversary With Studio Tech Leaders

The latest project out of Google Brain, the company’s machine learning research lab, has been using AI software to write Wikipedia-style articles by summarizing information on the Internet. But it’s not easy to condense social media, blogs, articles, memes and other digital information into salient articles, and the project’s results have been mixed. The team, in a paper just accepted at the International Conference on Learning Representations (ICLR), describes how difficult it has been. Continue reading Google Brain Leverages AI to Generate Wikipedia-Like Articles

Silicon Valley tech companies are taking a second, serious look at some of the harm that digital technology can cause. First is the so-called productivity paradox, which reveals that the integrati0n of digital technology in the work place has not resulted in big gains in output per worker, as had been expected. In fact, digital technology can actually be a drag on productivity. The companies are also looking at the harmful impact of digital technology on children, and the potential for addictions. Continue reading Silicon Valley Takes Closer Look at Downsides of Tech Usage

At the Microsoft Ignite annual IT event in Orlando, Florida this week, Microsoft announced it will soon debut a customer-service virtual assistant as part of its Dynamics 365 product line that will incorporate artificial intelligence. A user will be able to describe a problem in her own words, and the virtual assistant will answer by relying on user manuals, help documents and other materials. The customer can request a human, in which case the bot will assist the human customer service agent; a manager can view the result on a dashboard. Continue reading Microsoft Debuts AI-Powered Software, Customer Service Bot

For Apple iPhone users looking forward to augmented reality, there will soon be another option to looking at images on the phone’s screen. Due to launch later this year, the Mira Prism, which looks like a sun visor or welder’s mask that fits over the user’s head, will reflect AR’s 3D images in front of the user’s face — and only costs $99. The visor comes from Los Angeles-based company Mira, founded by students from the inaugural class of USC’s Jimmy Iovine and Andre Young Academy for Arts, Technology and the Business of Innovation. Continue reading Mira’s $99 Prism Turns Apple’s iPhone Into an AR Headset

Digital security provider CrowdStrike, which recently helped the Democratic National Committee respond to its hacking, has raised $100 million in new capital, bringing its total fundraising to $256 million and value close to $1 billion. The Irvine, California-based tech company, founded by two former McAfee execs in 2011, provides SaaS endpoint protection, threat intelligence and incident response through its cloud-based Falcon platform. CrowdStrike now has more than 650 employees worldwide. The company’s subscriptions have grown 476 percent in the last year as cybersecurity becomes a growing concern. Continue reading Enterprise Security Provider CrowdStrike Raises $100 Million