Slack AI Brings Generative Features to Channels and Threads

Slack AI is a new paid add-on for enterprise clients that want to boost productivity using artificial intelligence. Generative capabilities in the initial release include personalized responses to questions, channel recaps and thread summaries that promise to “catch you up on long conversations in one click.” Slack says pilot data indicated customers including Uber and Anthropic “could save an average of 97 minutes per user each week using Slack AI to find answers, distill knowledge and spark ideas.” Slack AI is backward compatible, generating information based on the history built over time on the platform. Continue reading Slack AI Brings Generative Features to Channels and Threads

Altman Reinstated as CEO of OpenAI, Microsoft Joins Board

Sam Altman has wasted no time since being rehired as CEO of OpenAI on November 22, four days after being fired. This week, the 38-year-old leader of one of the most influential artificial intelligence firms outlined his “immediate priorities” and announced a newly constituted “initial board” that includes a non-voting seat for investor Microsoft. The three voting members thus far include former Salesforce co-CEO Bret Taylor as chairman and former U.S. Treasury Secretary Larry Summers — both newcomers — and sophomore Adam D’Angelo, CEO of Quora. Mira Murati, interim CEO during Altman’s brief absence, returns to her role as CTO. Continue reading Altman Reinstated as CEO of OpenAI, Microsoft Joins Board

Black Friday Sets Sales and Mobile Shopping Records in U.S.

American consumers set a new online shopping record for Black Friday, spending $9.8 billion on November 24, a record for the famous sales day and a 5.7 percent increase over 2022, according to Adobe Analytics. Thanksgiving Day online sales were also strong, rising 5.5 percent to $5.6 billion, per Adobe, which predicts that Cyber Monday numbers will blow past both those days, projecting U.S. consumer spending of between $12 billion and $12.4 billion for another new record. A notable trend during the holiday shopping weekend was increased reliance on “buy now, pay later” deals. Continue reading Black Friday Sets Sales and Mobile Shopping Records in U.S.

In Latest Twist, Sam Altman Is Reinstated as CEO of OpenAI

Just four days after being pushed out by the OpenAI board, Sam Altman will be reinstated as CEO of the company he co-founded. His return as chief executive was announced in a series of online posts. In addition, most of the company’s board members will be replaced. Following Altman’s firing, Microsoft CEO Satya Nadella had announced Altman would lead a new advanced AI research team to run independently within Microsoft. However, hundreds of OpenAI employees, including co-founder and board member Ilya Sutskever, continued to push for Altman’s return, threatening to quit if he was not reinstated. Continue reading In Latest Twist, Sam Altman Is Reinstated as CEO of OpenAI

Humane’s $700 Ai Pin Is Positioned to Replace Smartphones

Former Apple designers Imran Chaudhri and Bethany Bongiorno last week officially launched the Humane Ai Pin they’re positioning as a smartphone replacement. The $700 wearable magnetically attaches to clothing. A $24 per month T-Mobile data subscription is required for connectivity. Described as “a download device and software platform built from the ground up for AI,” it’s got an ultra-wide RGB camera, depth sensors and motion sensors, and a speaker that creates “a bubble of sound” that can be loud or soft. Preorders for the Ai Pin begin November 16, with shipments scheduled to begin in early 2024. Continue reading Humane’s $700 Ai Pin Is Positioned to Replace Smartphones

Microsoft Unveils Next-Gen Surface Devices, New AI Features

During its Surface and AI event in New York City on Thursday, Microsoft introduced a pair of new Surface laptops and an array of generative AI upgrades to Bing Chat, Windows Copilot and more. Taking center stage in hardware was the company’s more powerful Surface Laptop Studio 2 and the ultra-portable Surface Laptop Go 3. Also unveiled was the Surface Go 4 for Business, the latest miniature version of its Surface Pro tablet, and the company’s large touchscreen Surface Hub, designed for office use. Beginning this month, Microsoft rolls out Copilot — “your everyday AI companion” — in a free Windows 11 update, followed by Bing, Edge, and Microsoft 365 this fall. Continue reading Microsoft Unveils Next-Gen Surface Devices, New AI Features

Tech Titans Convene in Washington for First AI Insight Forum

The first U.S. Senate AI Insight Forum was a lively event, with xAI’s Elon Musk calling for a federal department of artificial intelligence while Meta’s Mark Zuckerberg emphasized a need for transparency and Google’s Sundar Pichai stressed AI’s potential to improve the human condition with regard to things like health and energy. The three-hour meeting was organized by Senate Majority Leader Chuck Schumer (D-New York) who said the crash course would address both how AI “enriches our world and opens the door to new prosperity” and how society can “minimize the very real risks.” Continue reading Tech Titans Convene in Washington for First AI Insight Forum

Major Tech Firms Help Boost Valuation of AI21 to $1.4 Billion

AI21 Labs, a pioneer in large language model artificial intelligence, has closed a $155 million Series-C funding that brings the Tel Aviv-based firm’s total raise to $283 million for a valuation of $1.4 billion. Investors include Google, Nvidia, Samsung Next, Walden Catalyst, Pitango, SCB 10X, b2venture, and AI21 co-founder Amnon Shashua. The company is best known for its flagship AI21 Studio product, a developer platform that lets customers pay as they go to build custom text-based business apps using AI21’s proprietary models, notably Jurassic-2. The firm’s portfolio also includes the multilingual reading and writing assistant Wordtune. Continue reading Major Tech Firms Help Boost Valuation of AI21 to $1.4 Billion

Big Tech Firms Propel Hugging Face to $4.5 Billion Valuation

Hugging Face has collected $235 million in an investment round that includes contributions from Amazon, IBM, Google, Nvidia, Salesforce, AMD, Intel and Qualcomm. The New York-based startup creates and distributes open-source tools for artificial intelligence development, carving an AI-centric niche similar to the more general programming approach taken by the Microsoft-owned GitHub. The incoming cash infusion — earmarked for talent recruitment — gives Hugging Face a lofty $4.5 billion valuation that experts say indicates momentum for open source in what has to date been a highly competitive AI sector. Continue reading Big Tech Firms Propel Hugging Face to $4.5 Billion Valuation

Salesforce: 17 Percent of Shoppers Have Used Generative AI

Salesforce suggests “the retail industry is again on the precipice of major disruption” based on consumer adoption of artificial intelligence, which is being used to change shopping habits and inform purchases through things like personalization, browsing suggestions and recommendations based on past habits and visualizations. Other popular use cases include AI-generated marketing assets and customer service agents. Based on a study conducted in May and June of this year involving 2,400 shoppers and 1,125 retail decision makers, Salesforce notes that one in six shoppers, or 17 percent, have already used generative AI for “purchase inspiration.” Continue reading Salesforce: 17 Percent of Shoppers Have Used Generative AI

Salesforce Debuts ‘AI Cloud’ Turnkey Generative Tools Suite

Salesforce has launched AI Cloud, adding generative AI across all its sales, service, marketing, commerce and IT tools. The AI Cloud suite for enterprise is built around Einstein, which Salesforce says is the first AI for CRM, and its new Einstein GPT Trust Layer, designed to deter large-language models from retaining sensitive customer data. “This separation of sensitive data from the LLM will help customers maintain data governance controls while still leveraging the immense potential of generative AI,” Salesforce says. The AI Cloud platform integrates Salesforce tools including Data Cloud, Flow, MuleSoft and Tableau and works with third party apps. Continue reading Salesforce Debuts ‘AI Cloud’ Turnkey Generative Tools Suite

Zuckerberg Memo Outlines Management Based on Efficiency

Meta Platforms CEO Mark Zuckerberg is getting a lot of love from Wall Street, which saw the company’s stock add $100 billion in value in Q1, largely on the basis of announcing layoffs. Now the 38-year-old is getting attention for a 2,200-word staff memo that has garnered high marks for candor even as he eliminates another 1o,000 jobs. “Last year was a humbling wake-up call,” Zuckerberg wrote. “The world economy changed, competitive pressures grew, and our growth slowed considerably.” Streamlining while working more strategically is the foundation of what Zuckerberg has coined a “year of efficiency.” Continue reading Zuckerberg Memo Outlines Management Based on Efficiency

AI Startup Led by Former Apple Execs Raises Its Next $100M

AI startup Humane, founded by former Apple employees, has raised $100 million in a Series C round to fund its vision to deliver an “integrated device and cloud services platform” for artificial intelligence. That brings Humane’s total funding to $230 million from investors including Salesforce CEO Marc Benioff. This recent round, led by Kindred Ventures, includes Microsoft, SK Networks and OpenAI co-founder Sam Altman. While Humane hasn’t been publicizing its plans, the company — founded by ex-Apple execs Bethany Bongiorno and Imran Chaudhri — drew attention after hiring dozens of former Apple staffers. It now numbers about 200 employees. Continue reading AI Startup Led by Former Apple Execs Raises Its Next $100M

Microsoft’s Dynamics 365 Copilot Brings AI to Business Apps

On the heels of debuting conversational AI to search, Microsoft is leveraging artificial intelligence in corporate applications that have traditionally been dominated by competitors like Oracle, Salesforce and SAP. Dynamics 365 Copilot is an AI assistant debuting in preview as part of the software giant’s business suite. Based on technology from OpenAI, it is designed to handle tasks including sales, marketing, customer service and supply chain. It can also draft contextual chat and email answers to customer-service queries. Targeting customers and categories for sales pitches and writing product listings for e-commerce are also among its skills. Continue reading Microsoft’s Dynamics 365 Copilot Brings AI to Business Apps

CES: Executives Explore the Impact of Customer Intelligence

The role customer intelligence plays in delivering seamless, personal experiences was the topic of three conference sessions organized by Acxiom, a leading customer intelligence company and data-driven solution provider. While the industry leaders and panel discussions drew from the automotive sector, the insights have broader implications. Details were also released in Acxiom’s Automotive Customer Experience study. “These survey findings highlight how critical it is for brands to have a genuine understanding of people and how hard it can be to deliver the right message at the right time,” said Steve Schmith, director of automotive strategy at Acxiom. Continue reading CES: Executives Explore the Impact of Customer Intelligence