According to Amazon, the crush in deliveries sparked by the coronavirus pandemic is slowing down and it is again allowing suppliers to send an unlimited amount of inventory to its warehouses. Consumers can once again expect to see Amazon’s typical one- and two-day deliveries return in the next few weeks. Once it fell behind, Amazon had to hire 175,000 people to meet demand. As to the number of its own workers struck down by COVID-19, Amazon declines to reveal figures, saying they are “no worse” than the rest of the country. Continue reading Amazon Shipping Recovers, States Question Worker Health

In Q1 2020, Twitter reported 24 percent year-on-year (YoY) increase in daily active users to 166 million, which it said is at least in part to the coronavirus pandemic. Although Q1 earnings beat estimates, the company’s advertising business slowed, which Twitter also attributes to the pandemic. Stock was up 12 percent during premarket trading on news of the report, but then fell 7.8 percent during the earnings call because executives didn’t reassure investors that the advertising slump would recover or stabilize. Continue reading Twitter Sees More Daily Active Users But Advertising Declines

As data usage soars during the coronavirus pandemic, the big carriers are seeing their 4G LTE networks stressed to the max. On Sunday, the Federal Communications Commission gave permission to T-Mobile to use 600MHz spectrum on loan from Dish, Comcast, NewLevel and other companies for 60 days. In fact, Dish is allowing AT&T, T-Mobile and Verizon to utilize some of its unused spectrum to enhance and speed up their 4G LTE networks. AT&T customers, for example, could see an “up to 20Mbps uptick in data performance.” Continue reading FCC Grants T-Mobile, Verizon Extra Spectrum During Pandemic

With movie theaters shuttered across the U.S. due to the coronavirus, the National Association of Theatre Owners (NATO) asked Congress and the Trump administration for loan guarantees and tax benefits to help pay workers and keep theater chains afloat. The top 10 theater chains in the nation have already or will shut down their theaters, representing 89 percent of U.S. screens. NATO represents 33,000+ screens in all 50 states. The Trump administration is considering similar benefits for the airline industry. Continue reading Coronavirus: Theater Owners Request Government Assistance

In response to precautions being taken to avoid spread of the coronavirus, AMC Theatres announced that, as of yesterday, it is closing its U.S. locations for at least 6-12 weeks while remaining flexible to comply with CDC and government guidelines. “AMC Stubs A-List members will automatically have their accounts paused” for the period of closure (without billing or payments), while film fans “are encouraged to continue the AMC movie-watching experience through AMC Theatres On Demand.” AMC joins Regal Cinemas, which announced earlier that it would be closing all its theater locations “until further notice.” Continue reading Coronavirus: AMC Is Latest Theater Chain to Close Locations

The coronavirus is hitting the National Association of Theatre Owners particularly hard, as local governments close movie theaters and consumers turn to streaming services. Regal Cinemas announced it is closing all its theaters, effective today, until further notice. Meanwhile, studios are reconsidering the exclusive 90-day window for theatrical exhibition. Universal Pictures is the the first major studio to announce a change to the traditional model. “We hope and believe that people will still go to the movies in theaters where available, but we understand that for people in different areas of the world that is increasingly becoming less possible,” said NBCUniversal CEO Jeff Shell. Continue reading Theaters Hit Hard by Coronavirus as Streamers Reap Rewards

Due to the coronavirus, Apple closed its retail stores outside of mainland China, Hong Kong and Taiwan. The move will shutter 450 stores in 21 countries until March 27. Apple chief executive Tim Cook noted that, “the most effective way to minimize risk of the virus’s transmission is to reduce density and maximize social distance.” Employees of the stores will continue to be paid. The company is also paying special attention to apps related to the coronavirus, to weed out misinformation and inappropriate content. Continue reading Apple Closes its Retail Stores, Vets Apps Related to COVID-19

As more companies ask employees to work from home due to the global spread of the coronavirus, Google, Microsoft and Zoom have responded by providing their workplace software for free. Microsoft’s Teams saw a 500 percent increase in meetings, calls and conference usage in China since the end of January, and demand is rising in the U.S. as work-from-home policies are instituted. Many Microsoft employees have been instructed to work from home and, last week, their Teams chat volume rose 50 percent, with video/audio meetings up 37 percent from a week earlier. Continue reading Work-at-Home Software on the Rise Amid COVID-19 Concerns

The Entertainment Software Association announced that E3 2020, slated for June 9-11 in Los Angeles, has been canceled. “After careful consultation with our member companies regarding the health and safety of everyone in our industry — our fans, our employees, our exhibitors and our longtime E3 partners — we have made the difficult decision to cancel E3 2020,” explained ESA in a statement. “Following increased and overwhelming concerns about the COVID-19 virus, we felt this was the best way to proceed during such an unprecedented global situation.”  Continue reading E3 Joins Growing List of Canceled Media & Technology Events

Kid-friendly video content is now available on a dedicated YouTube Kids website that filters content deemed most appropriate based on three different age groups. The site offers a similar experience to the mobile app of the same name. Parents can select age-appropriate videos based on newly listed age groups, track viewing history and flag anything that may be missed by filters. A sign-in option is expected to be added in the future. The filters include “Preschool” (up to age 4), “Younger” (ages 5 to 7) and “Older” (kids over 7). Content is organized by categories including Explore, Gaming, Music and Shows.  Continue reading Google Filters Appropriate Content with YouTube Kids Site

Almost a year ago, two of Twitter’s top executives decided that banning all speech considered “dehumanizing” would be a solution to making its site safer. This week Twitter unveiled its official guidelines of what constitutes dehumanizing speech — and they now solely focus on religious groups, representing a retreat from some of Twitter’s first unofficial rules. The company said the narrowing of its scope is due to unexpected obstacles in defining speech for its 350 million users who speak 43-plus languages. Continue reading Twitter Guidelines Narrow Scope of Dehumanizing Speech

Twitter announced that it plans to hide messages that are posted by politicians who violate the company’s abuse or harassment policies. Such tweets will be hidden behind a warning label, but will not be removed from the service, since Twitter still considers them a matter of public interest. The notices will inform readers if a tweet violates rules regarding harassment or violent threats, and then readers will have the option of clicking through to access the questionable message. The move could complicate the current debate over political bias on Twitter in addition to the balance other social platforms are struggling with between free speech and offensive content. Continue reading Twitter Will Warn Users of Politicians’ Inappropriate Tweets

Walmart is leveraging computer vision tech by Ireland-based Everseen and several other companies in more than 1,000 of its stores to more closely monitor checkouts. The surveillance program is internally referred to as Missed Scan Detection, and uses AI-powered cameras to identify and correct problems such as errors, fraud and theft during the checkout scanning process at self-checkout registers and those run by cashiers. The National Retail Federation notes that U.S. retailers lost an estimated $47 billion in 2017 to such problems. Continue reading Walmart Monitors Store Registers with AI-Powered Cameras

At IAB’s Digital Content NewFronts in New York City last week, YouTube CEO Susan Wojcicki revealed that 2 billion monthly global users now watch more than 250 million hours of YouTube content on TV screens daily. The video hub is actively working on brand safety issues, plans to integrate Nielsen Catalina analysis to measure increases in offline sales, and — in a significant strategy shift — announced it would remove the paywall for some of its ad-supported original programming. Starting this year, all of the platform’s new original series and specials will be available for free. Continue reading YouTube to Roll Out Free Originals, Measurement Analysis

Wing Aviation, a unit of Alphabet, received the Federal Aviation Administration’s first authorization to deliver consumer goods via drone. Being first is a coup for Google’s parent company and a harbinger that many other companies — Amazon among them — will soon launch drone delivery services. Not long ago, officials predicted that the FAA wouldn’t implement the first rules for unmanned aircraft delivery until 2020 or 2021. The current FAA permit for Wing Aviation only includes a rural area around Blacksburg, Virginia. Continue reading FAA Approves Commercial Delivery For Alphabet’s Drones