Smart Home Push Continues, Despite Slow Consumer Adoption

Numerous tech giants, startups and telecoms have recently introduced new smart home products, hubs, sensors and apps, yet consumer adoption has been comparatively slow, as people take their time getting comfortable with the concept. However, that did not slow manufacturers such as Samsung, LG and Whirlpool from demonstrating new connected appliances at CES. And while major players including Google, Lowe’s, Apple and others continue to push various smart home solutions, progress of the digital home has so far been incremental. Continue reading Smart Home Push Continues, Despite Slow Consumer Adoption

FTC Chairwoman Concerned About Data Security and Privacy

In a speech at CES earlier this week, Edith Ramirez, chairwoman of the Federal Trade Commission addressed her concerns about the current state of privacy regulations related to companies that rely on the collection of consumer data. Ramirez urges tech companies to spend more time developing security measures to ensure consumer data remains protected from potential hackers. Ramirez also advises companies to take careful precautions now and be more transparent about their use of data. Continue reading FTC Chairwoman Concerned About Data Security and Privacy

CES Panel: The Internet of Everything and Full Participation

The Internet of Things is only meaningful when it really encompasses everything. This was the key refrain throughout the CES keynote panel “Fast Innovation: Disrupt or be Disrupted” featuring John Chambers, Cisco chairman and CEO, Neil Smit, president and CEO of Comcast Cable and Werner Struth, member, board of management, Robert Bosch GmbH. David Kirkpatrick, founder, host and CEO of Techonomy moderated the discussion on the evolution of the connections between people, data, business and innovation. Continue reading CES Panel: The Internet of Everything and Full Participation

CES 2015: CEA’s Shawn DuBravac to Brief ETC December 4

ETC@USC begins its coverage of the 2015 International CES with a special Entertainment Technology Roundtable featuring Dr. Shawn DuBravac, chief economist and senior director of research for the Consumer Electronics Association, on December 4 at the ETC quarterly meeting at Paramount Pictures Studios. DuBravac is expected to highlight leading CE trends and innovations and preview indicators from his State of the Industry Report, the traditional kick-off of CES media briefings. Continue reading CES 2015: CEA’s Shawn DuBravac to Brief ETC December 4

AT&T to Pay $105 Million to Settle Accusations of ‘Cramming’

AT&T will pay $105 million to settle accusations that it billed hundreds of millions of dollars in bogus third-party charges to its wireless subscribers. The settlement is the latest in a number of similar moves by regulators to curtail mobile “cramming” — the practice of charging fees for third-party services that subscribers did not order. A similar case against T-Mobile is still pending. The AT&T settlement marks the largest to-date against a specific carrier for cramming. Continue reading AT&T to Pay $105 Million to Settle Accusations of ‘Cramming’

Yelp and TinyCo Face Fines After Violating Children’s Privacy

The Federal Trade Commission announced yesterday that game maker TinyCo agreed to pay $300,000 to settle charges that it violated children’s privacy rules by improperly collecting information. The company was accused of violating the Children’s Online Privacy Protection Act (COPPA). In a separate case, Yelp agreed to pay a $450,000 penalty for doing the same through its consumer review app. Both companies were charged with collecting personal info from children under 13 without parental consent. Continue reading Yelp and TinyCo Face Fines After Violating Children’s Privacy

Google Settles with FTC, Will Refund $19 Million to Customers

The Federal Trade Commission announced yesterday that Google will refund consumers at least $19 million for unauthorized charges that resulted from their children making in-app purchases on Android mobile devices. The FTC alleged that Google was guilty of unfair commercial practices since 2011 by making it relatively simple for children to make purchases from the Google Play store without permission. As part of the settlement, Google will also be required to modify its billing practices. Continue reading Google Settles with FTC, Will Refund $19 Million to Customers

Startups Are Paying Consumers for Permission to Track Data

Instead of tracking consumers’ personal data without their consent, a few companies are beginning to experiement with a new model of paying people directly for permission to track activity on their social media accounts and their credit cards. Datacoup, for example, pays consumers $8 a month for access to their personal data. For $100 a month, participants in ZQ Intelligence’s program agree to be tracked on their devices and answer questions about their consumer behavior. Continue reading Startups Are Paying Consumers for Permission to Track Data

Transparency for the Web: XRay Tracks Use of Personal Data

In a step toward protecting the personal data of online users, researchers at Columbia University have created new software called XRay that can observe and predict how tech companies are using the personal data that they collect. The software is based on research related to Google’s Gmail ads, Amazon recommendations, and YouTube recommendations. XRay, which will help privacy-concerned watchdogs track how personal data is used, is still in development. Continue reading Transparency for the Web: XRay Tracks Use of Personal Data

The Purchasing Policies That Regulate Kids’ In-App Purchases

Last week, the FTC sued Amazon for allowing kids to make unauthorized in-app purchases from their parents’ smartphones. Like other tech giants, Amazon has settings to prevent kids’ accidental charges. When confirming the first in-app purchase, users can select a setting to require a password for future purchases from the Amazon App store. Apple has a similar policy, while Google offers an option to let users enter a password once to make purchases for the next 30 minutes. Continue reading The Purchasing Policies That Regulate Kids’ In-App Purchases

Amazon Faces FTC Lawsuit Over Children’s In-App Purchases

The Federal Trade Commission filed a lawsuit against Amazon, accusing the online retailer of allowing children to make unauthorized purchases in its app store. The lawsuit comes after the company refused a proposed settlement that would have refunded customers and made changes to the app store. The FTC believes Amazon needs to require passwords for consumers to buy products, make purchase notices more prominent, and make refunds easier and simpler. Continue reading Amazon Faces FTC Lawsuit Over Children’s In-App Purchases

Federal Regulators Analyze the True Cost of Freemium Games

Federal regulators are beginning to look into video games that follow the freemium model to determine whether or not they mislead consumers about costs. The idea behind this model is that users can download the game for free, but they need to pay in order to get further within the game. By claiming that the game is free, vulnerable players, such as children, can get sucked in before paying more and more money without realizing the true cost. Continue reading Federal Regulators Analyze the True Cost of Freemium Games

Microsoft Has Plans to Bring More Internet Access to Africa

Unlike Google, Microsoft is not trying to connect the entire Earth by using drones or balloons. Instead, the company hopes to utilize television white space, an unused part of the broadcast spectrum, to provide more Internet access to people living in Africa. After running cost-effective pilot programs in the U.S. and Kenya, Microsoft has found that the challenge for Microsoft’s 4Afrika initiative is to persuade governments to lift regulations to allow them to utilize white space. Continue reading Microsoft Has Plans to Bring More Internet Access to Africa

FTC Report Exposes Depth of Data Broker Info on Consumers

The Federal Trade Commission released a report urging Congress to require data brokers to be more transparent. Data brokers collect information on nearly all U.S consumers, typically without their knowledge, and create profiles based on online purchases, public records, and online tracking cookies. The FTC recommends creating one Internet site where each company explains their purpose and method of data collection and gives consumers a chance to opt out. Continue reading FTC Report Exposes Depth of Data Broker Info on Consumers

Facebook Changes Default Settings, Pushes Privacy Checkups

Under pressure that its users may start sharing less, or make a move to more anonymous services, Facebook announced yesterday that it would provide a privacy checkup to every one of its global users. In an effort to help its 1.28 billion users better manage “private” information, the company is also recommending a privacy checkup be conducted on a regular basis, perhaps annually like a physical exam. And for new users, Facebook is initially setting content to be seen only by friends. Continue reading Facebook Changes Default Settings, Pushes Privacy Checkups