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ETCentricJuly 20, 2016
Scientists have been working with atomic-scale memory tech that manipulates interaction between atoms so they could develop “a device that can pack hundreds of times more information per square inch than the best currently available data-storage technologies,” reports The Wall Street Journal. The prototype, described as a significant breakthrough, could be the next step toward storing future information — including photos, videos and posts from the Internet — more efficiently and affordably. Leading tech companies such as IBM and Hewlett-Packard are among those researching solutions to future data storage needs. Continue reading Miniature Hard Drive Stores Data Using Atomic-Scale Memory
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Debra KaufmanJuly 15, 2016
Zendesk is introducing Automatic Answers, a service that answers a business’s emails from customers, without human intervention. But it’s far more sophisticated than today’s well-known auto-responders, having been built on a machine-learning platform that in-house data scientists and engineers have been developing for some time. The platform is also used for another Zendesk service, Satisfaction Prediction, which helps determine the customer experience. Automatic Answers will be rolled out later in the year. Continue reading Zendesk Customer Service Product Built on Machine Learning
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Debra KaufmanJuly 11, 2016
Facebook has debuted a simple, less expensive way to bring wireless networks to rural areas, especially in developing nations. OpenCellular is a platter-sized device that can be attached to a telephone pole, tree or street lamp, to drive a variety of wireless networks, from 2G to LTE and Wi-Fi. Rather than get into the hardware business, however, Facebook will open-source the design for OpenCellular, with the hope that others will develop it to connect the 10 percent of the world that lacks cellular networks. Continue reading Facebook Aims to Connect the World and Attract More Users
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ETCentricJuly 11, 2016
Following extensive debate, the European Union has approved the EU-U.S. Privacy Shield data transfer agreement that will replace Safe Harbor, which “was struck down by the European Court of Justice in October of last year over concerns about how EU data was being treated once it was transferred to the U.S.,” reports Digital Trends. According to the European Commission’s press release, “For the first time, the U.S. has given the EU written assurance that the access of public authorities for law enforcement and national security will be subject to clear limitations, safeguards and oversight mechanisms and has ruled out indiscriminate mass surveillance of European citizens’ data.” Continue reading EU Approves Debated Privacy Shield to Replace Safe Harbor
As a means of addressing concerns related to social video and costly data consumption, Facebook will start testing a new video download option next week with users in India. “While on Wi-Fi, people can sync videos to their device for offline viewing within Facebook’s app,” explains TechCrunch. “Facebook is touting this as a win for video publishers, who might be grumpy about Facebook’s recent feed ranking algorithm change that prioritizes friends over pro content creators.” To avoid piracy, videos will be locked in the platform’s app, and not viewable from a device’s local memory. Also, publishers can opt out of the feature via the Content Distribution setting. Continue reading Facebook to Test Downloading Social Video for Offline Viewing
The Weather Channel has launched three new augmented reality tools to help bring tropical storms and hurricane season to life during its broadcasts. SurgeFX offers a realistic to-scale surge forecast, Shear Factor displays real data in three dimensions, and 3D visualization tool Tropical Replay tracks past storms to provide historical context. Last year, the network unveiled its AR capabilities with an in-studio tornado simulation. “For the 2016 hurricane season, the network is adding a data dimension to its augmented reality features,” reports Mashable. “Instead of just simulating weather phenomena, the products will incorporate real-time data through dazzling graphics.” Continue reading Weather Channel Turns to AR Tech for 2016 Hurricane Season
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Debra KaufmanJuly 1, 2016
Facebook is again changing its News Feed algorithm, this time to favor postings by the users’ family and friends over those from publishers. The result will be that postings, including links, videos and photos, from publishers of all sizes will appear less prominently in users’ News Feeds. That means that The New York Times, The Washington Post, BuzzFeed, Vox Media, Vice and others will get less traffic than they have become accustomed to receiving. More than 1.65 billion users per month view Facebook’s News Feed feature. Continue reading Facebook Now Favors Friends Over Publishers in News Feed
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ETCentricJune 30, 2016
According to a new Accenture report, 23 percent of consumers claim their financial data has been breached at least once in the past two years. Interestingly, most remain willing to share their data if it means better service. “About 63 percent of respondents are willing to give their bank direct access to personal information,” reports HousingWire. The National Association of Federal Credit Unions recently called on Congress to combat hacking with legislation that would create stricter standards for retail businesses. Accenture surveyed 4,013 bank customers in North America — 70 percent in the U.S. and 30 percent in Canada. Continue reading Consumers Report Financial Data Breaches, Still Trust Banks
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ETCentricJune 27, 2016
While businesses are continuing efforts to protect their data and combat outside hackers, many are facing data theft by their own employees. A survey of 208 organizations by Accenture Plc and HfS Research found that 69 percent “experienced an attempted or realized data theft or corruption by corporate insiders” over the past year. That compares to 57 percent from external sources. Media and tech firms and Asia-Pacific enterprises reported the highest rates, notes Bloomberg. According to Accenture chief strategy officer Omar Abbosh, businesses are spending about $84 billion annually to combat data theft that costs them $2 trillion, “damage that could rise to $90 trillion a year by 2030 if current trends continue.” Continue reading Accenture Study: Companies Experiencing Insider Data Theft
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ETCentricJune 22, 2016
FCC chairman Tom Wheeler will distribute a proposal tomorrow to launch 5G wireless proceedings, and if the plan is passed, the FCC will then identify and open up high-band spectrum capable of sending data at ultra high speeds. The FCC is not defining 5G, and a 5G standard has yet to be established. “Wheeler basically wants to leave it up to the market, as the commission did for 4G before it,” The Verge reports. “The commission will open up a bunch of new wireless spectrum — which is what companies like AT&T and Verizon use to beam data from their towers to your cellphones — and then leave phone companies and other competitors to do what they’d like with it.” Continue reading With FCC Approval, U.S. Could Be First to Open 5G Networks
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Debra KaufmanJune 17, 2016
Facebook collects data from 1.6 billion people, on everything from “likes” to social connections, to establish behavioral patterns. That went further — some would say, too far — in June 2014 when the company conducted a psychological test on 700,000 people to look at how omitting “positive” or “negative” words could alter mood. The resulting controversy about the company’s ethics moved Facebook to add an internal review policy in October 2014. But it is just now publishing new details on how it conducts that research. Continue reading Facebook Reveals More on Ethical Regulation of its Research
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Debra KaufmanJune 17, 2016
Facebook partnered with point-of-sale systems Square and Marketo to track how well ads lead to offline purchases. For users with location services enabled, the system uses GPS, Wi-Fi and cell towers to provide specific information on in-store transactions. Square and Marketo are just two services that provide so-called offline conversion APIs that let businesses match transaction data to ads reporting. Previously, Facebook ads didn’t provide this kind of precise metrics, unlike Google, which established AdWords in 2014. Continue reading Facebook Debuts New Ad Tracking Tools to Entice Marketers
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Debra KaufmanJune 16, 2016
Microsoft just paid $26.2 billion to buy LinkedIn and its treasure trove of information about the business social network’s 105.5 million monthly active users. That enormous quantity of data will drive machine learning to create and evolve products as well as anticipate customer needs. Microsoft isn’t alone in going after large repositories of data for that very reason. As Microsoft, Apple and Alphabet exploit the possibilities of machine learning, they all are competing for the information necessary to find actionable patterns. Continue reading Microsoft to Mine LinkedIn Data, Advance Machine Learning
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Rob ScottJune 13, 2016
Microsoft just announced that it plans to acquire professional social network LinkedIn for $26.2 billion ($196 per share) in an all-cash deal expected to close this year. The merger will enable Microsoft to offer services to LinkedIn’s 433 million users. LinkedIn CEO Jeff Weiner is slated to remain head of the LinkedIn unit and join the new parent company’s senior leadership team. Microsoft CEO Satya Nadella said the deal will be “key to our bold ambition to reinvent productivity and business processes” as the tech giant continues its push toward becoming a vital enterprise hub. Continue reading Microsoft Announces Deal to Purchase LinkedIn for $26 Billion
Cisco’s 11th annual Visual Network Index predicts that one billion new Internet users will be connected by 2020, driven in large part by the introduction of 10 billion new connected devices. Cisco forecasts that by the end of the decade smartphone traffic will exceed PC traffic — and the demand for video services will serve as the greatest driver, representing nearly 80 percent of data traffic. The report suggests that annual global IP traffic will surpass the zettabyte (1,000 exabytes) milestone this year, and will reach 2.3 zettabytes by 2020. Continue reading Latest Cisco Study Predicts Internet Traffic Will Triple by 2020