After being deluged by 75,000+ individual arbitration demands filed by plaintiff’s attorneys on behalf of Echo users, Amazon changed its terms of service to allow customers to file lawsuits. It now faces at least three potential class action suits, one of them brought May 18 that alleges that its Alexa-enabled Echo devices record people without their permission. Arbitration requirements are often inserted in many consumer contracts and the U.S. Supreme Court has repeatedly upheld and underlined the right to mandate arbitration. Continue reading Amazon Quietly Changes Terms of Service to Allow Lawsuits

Amazon founder Jeff Bezos will officially leave his position as chief executive on July 5, and Amazon Web Services chief executive Andy Jassy will take over the Amazon CEO position. The departure of Bezos was originally announced in a February earnings report but a specific date was not revealed. Bezos said July 5 is “sentimental” because it was the date Amazon was incorporated in 1994. Bezos will become executive chair, focusing his attention on “new products and early initiatives.” He said he expects Jassy to be “an outstanding leader.” Continue reading Amazon Founder Jeff Bezos Will Step Down as CEO on July 5

Attorney general for the District of Columbia Karl Racine filed an antitrust lawsuit against Amazon, claiming the tech giant abuses its monopoly power by artificially raising product prices. The suit adds that Amazon blocks vendors from charging lower prices for the same products elsewhere, which results in higher prices for these products on Amazon and other marketplaces. This marks the first time a U.S. government entity has filed a suit against Amazon. Racine stated that, “Amazon has used its dominant position in the online retail market to win at all costs.”

Continue reading DC Files Lawsuit Against Amazon Alleging Antitrust Violations

Amazon announced this morning that it will purchase MGM Studios for $8.45 billion, signaling the tech giant’s serious intent to expand its entertainment ambitions by beefing up its Prime Video content library to better compete with Netflix, Hulu and the growing collection of streaming video services. The deal marks the second largest acquisition for Amazon; the company paid $13.7 billion for Whole Foods in 2017. Amazon plans to leverage MGM’s significant catalog of 4,000 movies and 17,000 television shows to help strengthen its film and TV unit Amazon Studios. Continue reading Amazon to Acquire MGM in Deal Valued at Nearly $8.5 Billion

COVID-19 drove consumers to online shopping, with eMarketer reporting that global e-commerce sales grew to $4.28 trillion in 2020, from $3.35 trillion the previous year. Many advertisers shifted spending to social media platforms, according to the Interactive Advertising Bureau, which said that such ad revenue grew 16.3 percent to $41.5 billion last year and represented almost one-third of all digital advertising. Now Snap, Facebook, Pinterest and TikTok have debuted ads that use augmented reality to market products. Continue reading Snap Unveils New AR Features for Advertisers, Pushing Trend

Big Tech companies have long regulated who can fix their devices, keeping components in short supply or simply providing them only to authorized repair shops. Now, a group of independent repair shop owners and activists are promoting right-to-repair legislation across the United States. Although such bills were put before state legislators in 27 states in 2021, more than have of them have been dismissed or voted down, often with the help of powerful lobbyists for Amazon, Apple, Google and Microsoft among others. Continue reading Big Tech Fights Right-to-Repair Legislation at the State Level

With the goal of lowering workplace injuries 50 percent by 2025, Amazon introduced its WorkingWell safety and injury prevention program. Chief executive Jeff Bezos has long focused on common warehouse manual labor injuries, especially MSDs (musculoskeletal disorders), most recently in his annual letter to shareholders. WorkingWell will offer employees with physical, mental and nutritional support in every U.S. operation by the end of 2021. The program, which comes as Amazon looks to hire 75,000 new workers, targets “recordable incident rates,” an OSHA measurement for worker injury and illness. Continue reading Amazon Debuts Wellness Program to Curb Workplace Injuries

The advent of deepfakes, which replace a person in a video or photo by likeness of someone else, has sparked concern that the ease of using machine learning tools to create them are readily available to criminals and provocateurs. In response, Amazon, Facebook and Microsoft sponsored the Deepfake Detection Challenge, which resulted in several potential tools. But now, researchers at the University of Southern California found that the datasets used to train some of these detection systems demonstrate racial and gender bias. Continue reading USC Researchers Find Bias in Deepfake Detectors’ Datasets

A European Union court struck down a 2017 European Commission decision ordering Amazon to pay $300 million (250 million Euros) in taxes, saying that regulators failed to prove the company had an illegal advantage and that its analysis was “incorrect in several respects.” The Commission’s executive vice president Margrethe Vestager has spearheaded a campaign against several Big Tech companies, including Apple and Google. It was her second recent defeat after the General Court overturned a 2016 decision against Apple. Continue reading Amazon Wins Appeal Against European Commission Decision

The Connectivity Standards Alliance (CSA), an industry group spearheaded by Amazon, Apple, Comcast, Google and SmartThings and focused on the Internet of Things (IoT), has debuted Matter, an interoperable, secure connectivity standard for the future smart home. Formerly known as the Zigbee Alliance, CSA came together with those key Big Tech companies in 2019 to develop and promote an open IoT standard. Matter is a royalty-free unified IP-based connectivity protocol built specifically for IoT systems that enable communication among smart devices. Continue reading Industry Alliance Promotes Secure, Royalty-Free IoT Standard

In its first Brand Protection Report, Amazon revealed that it “seized and destroyed” 2+ million counterfeit products sent to Amazon warehouses in 2020 and “blocked more than 10 billion suspected bad listings before they were published in our store.” The products were destroyed so they would not be “resold elsewhere in the supply chain.” This number, however, only represents products from sellers that used Amazon fulfillment services. Amazon also removed tech accessory brands linked to fake review schemes. Continue reading Amazon Is Busy Fighting Counterfeit Goods and Fake Reviews

Wireless bandwidth emitted by our Amazon and Apple devices is being used by other nearby devices to supplement existing Wi-Fi. Now, Amazon and Apple are expanding those programs. Amazon Sidewalk is adding post-2018 Echo devices including Echo speakers, Echo Dot, Echo Show, Echo Plus and Echo Spot devices and newer Ring Video Doorbell Pro models to communicate on the Sidewalk network via Bluetooth. Apple’s new AirTag device also sends out a wireless signal that can be used by iPhones, iPads and Macs in the area. Continue reading Amazon and Apple Expand the Capabilities of Mesh Networks

The Pentagon may end the JEDI (Joint Enterprise Defense Infrastructure) cloud-computing project, awarded to Microsoft in 2019. Since then, it has been in litigation with Amazon, which was passed over for the $10 billion contract that will consolidate the Pentagon’s array of data systems and provide access to real-time information. The Defense Advanced Research Projects Agency (DARPA) is also exploring the use of artificial intelligence in automating military systems, including weapons. Continue reading Pentagon Considers Ending JEDI, Enabling Bigger Role for AI

Independent developer Wolfire Games, a digital storefront for bundled games, has filed a lawsuit against Valve, claiming that the 30 percent commission it charges in its Steam Store is monopolistic and anticompetitive. According to Wolfire, Valve controls about 75 percent of the entire PC gaming market, earning an estimated $6 billion in annual revenue from its 30 percent commission. The lawsuit follows Epic Games’ suit against Apple, currently in court, and Microsoft’s decision to slash its own commission fee. Continue reading Valve Sued by Indie Game Developer Over Steam Store Rules

Amazon’s over-the-top businesses (including IMDb TV, Twitch, live sports and Amazon’s News app among others) have grown to 120+ million monthly viewers. The free, ad-supported IMDb TV, which is getting a mobile app, has seen its viewership rise 138 percent year-over-year, making it a rival to similar ad-supported streamers including Fox’s Tubi, ViacomCBS’s Pluto TV and Roku’s The Roku Channel. Amazon’s exclusive rights to NFL’s “Thursday Night Football” will begin a year earlier than originally planned, with the 2022-2023 season. Continue reading Amazon OTT Businesses Reach 120+ Million Monthly Viewers