Location data has become big business. According to recent research from The New York Times, at least 75 companies receive reams of precise, anonymous location data from apps with enabled location services. Some of these companies state they track up to 200 million mobile devices, to collect such data, which they sell, use or analyze for customers such as advertisers, retail companies and financial outlets including hedge funds. The location-targeted advertising industry is valued at $21 billion this year. Continue reading The Industry Built Upon Analyzing, Selling Your Location Data

For a long time, we have posited that the future of immersive media will be 10 percent virtual reality and 90 percent augmented reality. In the coming year the VR and AR technologies and markets will continue to advance, but in different directions and for different reasons. VR is moving into niche markets, location-based entertainment (LBE), business applications and eSports. Meanwhile, we expect AR to focus on innovation across numerous fronts, including high-end niche business and professional applications, low-end consumer experiences and new glasses with limited feature sets. Continue reading CES: The Next Wave of Immersive Media Tech and Markets

MoviePass has had a rough year, and now, it’s aiming for a reboot. Chief executive Mitch Lowe will hand over the reins of day-to-day operations to executive vice president Khalid Itum and focus on long-term strategy. Itum noted that the company has lost consumers’ trust, and that he will lead an effort to “fix” the product as well as empathize with the turmoil its members endured over the past year. Starting in January 2019, MoviePass will introduce three new plans, each of which offers up to 36 movies per year. Continue reading MoviePass Hopes New Subscription Plans Will Save Service

Amazon Music debuted a voice feature that lets Amazon Music Unlimited and Prime Music customers on Echo devices and in the Amazon Music iOS and Android apps converse with Alexa to find playlists and music for specific moods. The listener can identify songs by lyrics, among other features, and reject or “like” individual songs. Amazon’s overall aim is to allow each listener to create a more customized listening experience. Amazon is also in trials with a feature that allows Alexa Answers to be shared worldwide. Continue reading Amazon Music Debuts Voice Feature to Customize Playlists

Media companies continue to adopt a variety of digital technologies, but have proven to be more reluctant than other industry sectors to embrace artificial intelligence. That’s the finding of PwC, which surveyed 1,000 U.S. executives for its “2019 AI Predictions” report. Covering many industry sectors, the research revealed that 20 percent of these companies plan to deploy AI next year. But media companies are still in the very early stages of enabling AI, and only a few with an AI business case. Continue reading PwC Research Reveals Media Execs’ Reluctance to Adopt AI

To battle Amazon’s ubiquity and customers’ fickle loyalty, some retailers are testing the new Customer 360 software from Salesforce.com and Freshworks to improve their customer service. The software lets retailers build shopper profiles similar to Facebook to better understand what each customer wants and increase the odds that he or she will become more loyal to the retailer in question. Other strategies retailers are employing are the use of improved chatbots and better customer support training. Continue reading Retailers Adopt Software, Chatbots to Hone Customer Service

Based on 250 pages of internal Facebook emails and documents from 2012 to 2015 and released by a U.K. parliamentary committee, it’s been revealed that Facebook used its massive cache of data to favor some companies, such as Airbnb and Netflix with “special access,” and punish others by cutting them off. Further, chief executive Mark Zuckerberg and chief operating officer Sheryl Sandberg were closely involved in decisions to “increase sharing back into Facebook” and other moves to primarily benefit the company. Continue reading Internal Emails Reveal the Way Facebook Treated Companies

CES 2019 in January will highlight discussions about what we can expect with 5G next year and beyond. Fifth-generation mobile communications brings faster speeds, lower latency and the ability to connect more devices, meaning it will not simply speed up mobile phones but power nascent digital technologies from VR and IoT to autonomous vehicles and smart cities. CES 2019 offers a Wednesday 5G summit, and the first 5G products will be sprinkled across the show floor. The ETCentric team will be in Las Vegas reporting on a number of companies in this space. Continue reading CES: Understanding the 5G Ecosystem in 2019 and Beyond

Apple is not expected to produce a 5G-capable iPhone until at least 2020, according to sources, although Samsung Electronics has already stated that it plans to release a 5G smartphone next year. A 5G network will offer significantly increased mobile data speed, but Apple will hold off — as it did with new 3G and 4G mobile networks — to wait until new network problems are ironed out. The move will put Apple behind its competition, and, with 5G, some experts say the big speed upgrade makes that wait riskier. Continue reading Samsung to Introduce 5G Phone Next Year Ahead of Apple

Intel revealed that it has made progress in an anonymized, encrypted method of model training. Industries such as healthcare that need a way to use AI tools on sensitive, personally identifiable information have been waiting for just such a capability. At the NeurIPS 2018 conference in Montreal, Intel showed off its open-sourced HE-Transformer that works as a backend to its nGraph neural network compiler, allowing AI models to work on encrypted data. HE-Transformer is also based on a Microsoft Research encryption library. Continue reading Intel Describes Tool to Train AI Models with Encrypted Data

Research firm Gartner published a Q3 report indicating that global smartphone shipments are continuing a slow but steady growth pattern. Handset sales only increased 1.4 percent to 389 million units overall. However, Chinese brands Huawei and Xiaomi are doing much better (Huawei recorded a 43 percent jump). Meanwhile, IDC reports a more dramatic uptick in the international wearables market. Xiaomi experienced a 90.9 percent year-over-year increase in shipments for Q3, overtaking Apple for the world’s top spot. According to IDC, Fitbit is holding strong in third place. Continue reading Smartphones and Wearables Experience Growth in Q3 2018

The U.S. Army has awarded a $480 million contract to Microsoft to supply augmented reality system prototypes that it can deploy for training and combat missions. If successful, the contract could lead to Microsoft providing 100,000 headsets, which the Army says will be intended to “increase lethality by enhancing the ability to detect, decide and engage before the enemy.” The U.S. Army and Israel Defense Forces have already used Microsoft’s HoloLens in training, but using it in live combat would be a new step. Continue reading Microsoft Wins U.S. Army Contract to Produce AR Headsets

According to an Ericsson Mobility report, 5G will have the fastest rollout in mobile history, achieving mass market status in 2020 and available in 40 percent of the world by 2024. As a provider of 5G infrastructure hardware, Ericsson is well positioned to make this prediction, although it tempered its own enthusiasm by warning that, “many challenges lie ahead.” Ericsson based its forecast on the fact that manufacturers are building 5G chips and devices and consumer anticipation for 5G is higher than previous generations. Continue reading Ericsson Forecast: 5G Rollout Will Set New Record for Speed

Amazon is training Alexa to speak like a newscaster, a feature that will roll out in a few weeks. The new speaking style is based on Amazon’s neural text-to-speech (NTTS) developments. The new voice style doesn’t sound human, but does stress words as a TV or radio announcer would. Before creating this voice, Amazon did a survey that showed that users prefer this newscaster style when listening to articles. The new voice is also an example of “the next generation of speech synthesis,” based on machine learning. Continue reading New Alexa Speaking Style Created by Neural Text-to-Speech

The U.S. government is reportedly pushing for foreign allies to stop using hardware from China-based Huawei Technologies Co. According to people familiar with the initiative, the government is aiming to convince wireless and Internet service providers to avoid telecom equipment that comes from Huawei in an effort to increase security. Washington officials are particularly concerned about countries that host military bases. The U.S. and Australia already have bans in place to curb the risk of cyberattacks. Huawei is the world’s largest telecommunications provider. Continue reading Federal Government Takes Additional Steps to Block Huawei