Netflix has been experimenting with new methods of artificial intelligence to improve its products. The streaming service has plans to begin using deep learning models, and while it has yet to specify what exactly it will be improving, the service is likely to use the tech for enhancing its movie recommendations feature. Other companies have also begun putting deep learning into practice in order to train their systems to better recognize text and images, as well as their meanings. Continue reading Netflix Will Use Deep Learning to Improve Recommendations

Virgin Atlantic Upper Class passengers became the first air travelers to benefit from wearable technology while flying into London Heathrow airport this week. Concierge staff has begun using Google Glass and the Sony Smartwatch to give a more personal customer service experience by greeting travelers by name and keeping them updated on their flight status. Down the line, wearable tech may even be used to track travelers’ food and beverage preferences. Continue reading Virgin Atlantic Turns to Wearable Tech for Enhanced Service

While automobile manufacturers are increasingly integrating new infotainment and connected technologies to vehicles, younger buyers remain more concerned with economics than the latest tech advancements. The majority of this target market often cannot afford to spend extra money for new features. The most important factors in choosing a car for young buyers tends to be fuel economy and price. Many young buyers are purchasing used cars, rather than new models with updated technology. Continue reading Young Car Buyers Are Influenced More by Price Than New Tech

While large brands often generate business by enabling consumers to customize products online, smaller companies do not always have the resources to do the same, something that will likely change with 3D printing technology and services. Massachusetts-based startup Matter Labs has developed a plug-and-play API called Matter Remix and software called Matter.io to help e-commerce merchants leverage 3D printing and add product customization features to online stores. Continue reading Matter Labs: New Software Brings 3D Printing to E-Commerce

Amazon has acquired a patent for what it calls “anticipatory shipping,” a method the company may use to deliver packages to customers before they’ve even purchased the products. The idea is to predict which products customers want or need and eliminate the usual wait time that occurs between hitting “buy” online and receiving the package in person. The other possible effect of anticipatory shipping, if put into place, is that it might discourage consumers from going to brick-and-mortar stores. Continue reading Amazon Intends to Read Your Mind with Anticipatory Shipping

Charter Communications went public on Monday with its latest bid for Time Warner Cable. The $37.4 billion cash-and-stock proposal, submitted via letter from Charter CEO Tom Rutledge to TWC Chief Rob Marcus, follows three private offers submitted since June that have all been turned down by the nation’s second-largest cable company. TWC rejected the bid as “grossly inadequate.” Rutledge said Charter, the fourth largest cable operator, has no plans to increase the offer. Continue reading Charter Continues Pursuit of Time Warner Cable with New Bid

Although eBay is commonly known as an online auction house, CEO John Donahoe has made strides in moving beyond this perception by expanding eBay’s marketplace to include fixed prices with reliable and returnable goods. In the last five years, eBay has made 34 acquisitions which will help provide retail partners with creating interactive storefronts in real locations, help with the back end of websites, monitor inventory in real time, and streamline the electronic payment process.  Continue reading EBay’s Strategy to Revolutionize Shopping and Beat Amazon

Oracle announced on Friday that it will purchase marketing software company Responsys for about $1.5 billion ($27 per share). Responsys software will be integrated in the Oracle Marketing Cloud. Oracle CEO Larry Ellison has spent about $50 billion in acquisitions over the past decade, as part of the company’s push toward cloud computing and away from software stored on personal computers and servers. The proposed transaction is expected to close in the first half of 2014. Continue reading Marketing Cloud: Oracle to Acquire Responsys for $1.5 Billion

Wireless telcos Verizon, AT&T, Sprint, T-Mobile and U.S. Cellular have agreed to the FCC’s demands to unlock subscribers’ phones. The Commission’s chairman Tom Wheeler gave the providers the ultimatum to unlock phones or face regulation, and now they — along with CTIA – The Wireless Association — have complied, agreeing to meet requirements within a year. They’re recommending the policies be incorporated in the association’s Consumer Code for Wireless Service. Continue reading Wireless Telcos Adhere to FCC’s Request to Unlock Phones

AT&T CEO Randall Stephenson, speaking at an investor conference in New York City last week, said wireless operators can no longer afford to subsidize cutomers’ devices in an era when smartphones are upgraded so frequently. With smartphone penetration above 75 percent and soon expected to reach 90 percent, Stephenson suggests that operators need to make greater efforts to get their customers to use more of the network, as opposed to merely getting on the network. Continue reading AT&T CEO: Wireless Carriers Can No Longer Subsidize Phones

Tabletop computer screens could improve the restaurant experience for diners and employees. Restaurants such as Chili’s Bar & Grill plan to introduce such technology in the future. The causal dining chain, which has been testing the approach this year, will install tabletop touchscreens in most of its 1,266 restaurants by early next year. Dallas-based Ziosk LLC provides tablet computers mounted to a base that include menu options, a card swipe device and video games. Continue reading Tabletop Computer Screens Bring Change to Dining Experience

BlackBerry announced on Monday that its board of directors has formed a special committee and has hired JPMorgan Chase & Co. to explore strategic alternatives that could include joint ventures, strategic partnerships or an outright sale of the Waterloo, Ontario-based company. The news follows declining stock value in the wake of disappointing sales of new devices running BlackBerry 10 and a shrinking customer base for the company that helped pioneer the smartphone market. Continue reading Losing Ground to Apple and Google, BlackBerry Is Up For Sale

Television is becoming an important part of Twitter’s advertising strategy. In May, Twitter revealed an experimental advertising plan that will allow companies to use Twitter to directly engage with consumers who see their TV commercials. Twitter reported that users who are shown promoted tweets had a 58 percent higher intent to buy compared with people who only viewed the TV ad. Rates of user engagement were 27 percent higher than previous averages for companies using Twitter to reach customers. Continue reading Companies Can Target Viewers While They Tweet on Shows

The symbiotic ideas of controlling your online personal data and the value of big data analytics to companies were major themes during the March 19-20 New Digital Economics conference produced by STL Partners. Thought leaders addressed personal privacy concerns that could lead to a social movement and industry self-regulation as well as changes to how companies manage strong relationships with their customers. Continue reading New Digital Economics Conference: Big Data Versus Privacy