Vimeo Offers Apology to Customers Irked Over Fee Increase

Vimeo is adjusting its bandwidth policies, a result of explosive demand for video consumption and hosting due in part to the expanding creator economy. When some existing Vimeo customers recently complained after being hit with news of a sudden, sizable billing increase, Vimeo quickly apologized. CEO Anjali Sud issued a mea culpa that included photos of an extended bouquet and crossed wires. “For those who consume large amounts of video bandwidth,” wrote Sud, “we have continued to enforce legacy policies that are poorly communicated and that are causing unnecessary friction and anxiety.” Continue reading Vimeo Offers Apology to Customers Irked Over Fee Increase

ARM to Enhance IoT Management With Purchase of Stream

ARM announced that it has acquired Stream Technologies in a deal that will bring Stream’s connectivity management capabilities to ARM’s Mbed IoT Device Management Platform. The integration of Stream tech is expected to provide customers with greater efficiencies and cost savings while managing connected devices regardless of location or network (Stream supports connectivity across wireless protocols including cellular, satellite and LoRa). ARM also recently announced a new processor designed to prevent attacks and tampering with IoT devices. Continue reading ARM to Enhance IoT Management With Purchase of Stream

Roku to Offer Subscription Video Market Similar to Amazon’s

According to sources, Roku will debut a marketplace similar to Amazon Channels, allowing consumers to sign up for video subscription services without downloading separate apps on Roku devices. Roku already offers access to HBO Now, CBS All Access and other subscription services via its channel store, but, up until now, consumers have needed to download a dedicated app (which Roku calls a “channel”) onto their device and then sign up for the service. The new marketplace is expected to make it much easier to access such services. Continue reading Roku to Offer Subscription Video Market Similar to Amazon’s

AT&T to Pay $105 Million to Settle Accusations of ‘Cramming’

AT&T will pay $105 million to settle accusations that it billed hundreds of millions of dollars in bogus third-party charges to its wireless subscribers. The settlement is the latest in a number of similar moves by regulators to curtail mobile “cramming” — the practice of charging fees for third-party services that subscribers did not order. A similar case against T-Mobile is still pending. The AT&T settlement marks the largest to-date against a specific carrier for cramming. Continue reading AT&T to Pay $105 Million to Settle Accusations of ‘Cramming’

Google Settles with FTC, Will Refund $19 Million to Customers

The Federal Trade Commission announced yesterday that Google will refund consumers at least $19 million for unauthorized charges that resulted from their children making in-app purchases on Android mobile devices. The FTC alleged that Google was guilty of unfair commercial practices since 2011 by making it relatively simple for children to make purchases from the Google Play store without permission. As part of the settlement, Google will also be required to modify its billing practices. Continue reading Google Settles with FTC, Will Refund $19 Million to Customers

PayPal Can Now Be Used for Purchases in Google Play Store

Late last week, Google added new payment options to the Google Play Store, including the ability to use PayPal for the purchase of apps, music and movies. Paypal can now be used as a payment method for Google’s virtual storefront in 12 countries including the U.S. While this is the first time Google has offered the PayPal option (Microsoft’s Windows Phone Store has featured the option since its inception), the payment method can only be used for digital content, which excludes devices or accessories. Continue reading PayPal Can Now Be Used for Purchases in Google Play Store

Sprint and Spotify Partner to Promote Streaming Music Service

Wireless carrier Sprint and streaming music service Spotify are reportedly joining forces to push the music service out to Sprint’s customers, similar to a plan already underway between AT&T and Beats Music. The new partnership will include free Spotify trials for Sprint customers and the option to pay for the music service using Sprint’s billing system. Spotify’s premium service costs $9.99 per month, although some Sprint customers will likely qualify for discounts. Continue reading Sprint and Spotify Partner to Promote Streaming Music Service

Google Gets Serious About Public Cloud: Previews New API

In December, Google made its IaaS (infrastructure-as-a-service) Google Compute Engine (GCE) available as a full-fledged commercial service, after testing it in preview mode for more than a year. Last week, the company introduced its new Billing API as an easier way for developers to monitor and analyze how much running an application on the Cloud Platform costs. According to Google, the Billing Export offers a new means of accessing usage data, and is available in preview. Continue reading Google Gets Serious About Public Cloud: Previews New API

Facebook Testing Mobile Payment Service, Rival To PayPal

Facebook is conducting tests with selected partners regarding a new payment product for online purchases on mobile apps. The service would allow any Facebook user that has provided their credit card to make purchases on partnering e-commerce mobile apps without having to enter billing information. The payment system could provide valuable data for itself and advertisers on shopper behavior and preferences in and out of Facebook. Continue reading Facebook Testing Mobile Payment Service, Rival To PayPal