Robotics firm Figure AI is getting a lot of attention for its humanoid robot, Figure 01, which the company unveiled along with news that it has raised $675 million, for a $2.6 billion valuation, from investors including OpenAI, Nvidia, Microsoft and Amazon founder Jeff Bezos. Pronounced “Figure One,” the general purpose robot looks and moves like a human, and can perform mundane tasks like serving food as well as undesirable jobs like picking up trash. It “sees” using “onboard cameras that feed into a large vision-language model (VLM) trained by OpenAI,” according to Figure co-founder and CEO Brett Adcock. Continue reading Figure Unveils Humanoid Robot, Draws Notable Investments

Amazon now has more than 750,000 robots that relieve warehouse employees from some intensely repetitive tasks. Just in time for the holiday shopping rush, the company is adding a new robotic technology, Sequoia, which is already operating at a fulfillment center in Houston, Texas. Amazon says Sequoia is a complete “reimagining” of how inventory is stored and managed, resulting in a 75 percent improvement in how inventory is identified and housed, and also improves employee safety. Amazon is also expanding its robot workforce with the addition of a bipedal robot called Digit, from Agility Robotics. Continue reading Amazon Introduces New Robots to Improve Fulfillment Speed

Amazon says it achieved its “fastest Prime speeds ever” for deliveries across the 60 largest U.S. metro areas in Q2, when more than half its member orders arrived “the same or next day.” The benchmark announcement precedes this week’s earnings statement and was couched as fulfillment and transportation investments that have paid off. Amazon says it will in two years double the number of same-day delivery sites. So far in 2023 it has “delivered more than 1.8 billion units to U.S. Prime members the same or next day,” almost four times the shipments delivered at that rate during the same period in in 2019. Continue reading Amazon Boosts Efforts to Ship its Prime Deliveries in One Day

TikTok is making a big push into e-commerce with a plan to sell made-in-China products to consumers. The move sets up a rivalry with popular shopping platforms Shein and Temu to bring Chinese goods to the U.S., while the overall approach replicates the successful “Sold by Amazon” program. As with leading online marketplace Amazon.com and the companies it represents, TikTok will warehouse and ship items — ranging from clothing, electronics and kitchenware — for Chinese merchants, handling checkout, marketing and after-sale services. TikTok plans to debut its American shopping program in August. Continue reading TikTok Offering Chinese Goods via U.S. E-Commerce Market

Walmart has rolled out a new online look in a bid to catch up with Amazon, simultaneously advancing its conversational AI capabilities using OpenAI’s GPT-4 and Google’s BERT. Starting last year, generative AI has reportedly been a major initiative of the Arkansas-based retailer in key areas including search, supply chain management and virtual shopping, although it is only now that the company is emphasizing the tools to customers by expanding its offerings like Text to Shop. The text- or voice-activated way to add items to Walmart.com shopping carts is one of nearly two dozen conversational AI experiences at Walmart. Continue reading Walmart Leans into AI, Retools Site to Compete with Amazon

Amazon is continuing the cost-cutting that CEO Andy Jassy emphasized when the company reported a $2 billion loss in Q2. The company is shutting down Amazon Explore, a virtual tourism initiative launched during the COVID-19 lockdown, unplugging the robotics ventures Canvas and ORCA, and dimming the lights on the Amazon Glow, a video-calling projector for kids. In recent weeks, Amazon also confirmed the end of field tests for the autonomous delivery service Scout. This in the wake of a hiring freeze at its retail division and the closure of the Amazon Care telehealth venture. Continue reading Amazon Faces Economic Challenges, Continues Cost-Cutting

Another Amazon Prime competitor has entered the mix. San Jose-based eBay is experimenting with a program that offers its customers free, fast shipping and returns for about $20 per year. The e-commerce company does not control shipping, so it has to work with sellers that agree to send items the same day they are ordered. In return, eBay gives those sellers discounts on selling fees and subsidies to help with the cost of shipping. The shipping program, eBay+, is only available in Germany for now. Continue reading E-Commerce Giant eBay Starts Shipping Program in Germany

The Federal Aviation Administration has approved Amazon’s request to test drones outdoors. The FAA is stipulating that the tests be conducted only during the day and no higher than 400 feet off the ground. Amazon is hoping that unmanned aerial vehicles may be used for a future 30-minute package delivery service, and the open-space testing would help in its development efforts. During testing, Amazon will report to the FAA regarding the number of flights, any software issues and related data. Continue reading Amazon Receives FAA Approval to Test Drones in Open Spaces

E-commerce giant Amazon reportedly has plans to open its first brick-and-mortar store in the heart of New York City. The company’s new space on 34th Street across from the Empire State Building may likely be used as a mini warehouse that will handle same-day delivery, product returns, and pick-ups of online orders. A physical store is expected to help provide faster service and delivery for New Yorkers in addition to building more brand recognition for the online-based company. Continue reading Amazon May Open its First Physical Store in New York City

San Francisco-based startup Shyp — “the easiest way to ship anything” — is aiming to simplify the shipping process. Rather than packaging an item and finding the cheapest company to ship with, the user simply takes a picture of the item to be shipped and adds the address. Within 20 minutes, a Shyp courier arrives to pick up the item and hands it off for another person to do the work. The app is meant to be a cheap and efficient way to ship items without doing any work. Continue reading New Shyp Service Reimagines How We Package and Ship Items

Walmart has surpassed online retail giant Amazon in sales growth for the first time in a decade. Global online sales for Walmart rose by 30 percent in 2013 to $10 billion, while Amazon experienced 20 percent sales growth. However, Amazon’s $67.8 billion in online sales are more than six times Walmart’s sales, and Amazon sold more last year than its next 10 largest competitors. To better compete with Amazon, Walmart is investing significantly in e-commerce. Continue reading Walmart Beefing Up its E-Commerce Efforts to Catch Amazon

Video game rental service GameFly is launching a movie rental service (currently in beta) that aims to compete with the Netflix disc-by-mail business. GameFly will offer DVD and Blu-ray discs to subscribers, with the option of renting one or two movies at a time. While Netflix has predicted that shipping costs would bring an end to its own disc-based rental service, this may not be an issue for GameFly since mail rentals remain its core business. Continue reading GameFly Will Take On Netflix with New Movie Rental Service

Samsung has become the largest smartphone maker worldwide without having many of its own retail stores. Since its growth has slowed while faced with a variety of cheaper models from rivals, Samsung is looking to expand its retail presence in North America and Europe. In the next few months Samsung is planning to open around 60 stores in Europe, and 90 kiosks in Canada. The company has no independent retail stores in the U.S., but teamed up with Best Buy last year to create 1,400 “store-in-store” kiosks. Continue reading Samsung Expands Retail Presence in Europe and North America

Amazon announced in a fourth-quarter earnings conference call that it might be raising prices on shipping fees through its Amazon Prime program. The $79-a-year shipping service could go up in price by as much as 50 percent, increasing the company’s bottom line by close to $500 million. The announcement came as a pleasant surprise to investors following a slow holiday season for Amazon and its lowest growth rate in several years. Continue reading Amazon Says It May Increase Shipping Fees of Prime Service

Amazon CEO Jeff Bezos revealed some significant plans for the company on “60 Minutes” this week. In the not-too-distant future, Amazon plans to offer drone delivery service for its smaller packages headed for customers close to its distribution centers. Bezos expects packages weighing less than five pounds to be deliverable to addresses within a 10-mile radius by small helicopter-like devices. Amazon is calling the service “Prime Air.” Continue reading Jeff Bezos Reveals Amazon’s Plans for Drone Delivery Service