Best Buy and Amazon are both betting on salespeople who make visits to homes as one potential model for selling more consumer electronics. Best Buy is already testing that theory by hiring hundreds of salespeople in several cities to do just that. The free service is slated to roll out in the U.S. this fall. For Best Buy, getting salespeople in the home is another way to sell more TVs and CE gadgets while increasing business for its Geek Squad, which offers tech installation and repair services for a fee. Likewise, Amazon is expanding its free “smart home consultations” to help promote interest in its smart speakers and related products. Continue reading Best Buy and Amazon Testing In-Home Sales Consultations

Comcast developed X1, a voice-controlled remote technology that allows its subscribers to search, similar to virtual assistants from Amazon and Apple. Now chief executive Brian Roberts has a good reason to roll it out: the Rio de Janeiro Olympics. NBC plans to broadcast every event live on TV or online — a programming equivalent of 24 hours a day for 250 days — and X1 will make it all searchable, by event, athlete or country. Subscribers can even get alerts when an American is close to winning gold. Continue reading Comcast Rolls Out X1 Search & Record Tool for Rio Olympics