In an effort to develop universal standards and best practices for high-scale Internet video services, 17 content companies, service providers and technology vendors have gathered to create the Streaming Video Alliance. Together, these companies hope to improve the online video experience. SVA will initially focus on open architecture, quality of experience, and interoperability. Formation of the group comes as net neutrality continues its path as a complex and controversial issue. Continue reading Industry Leaders Join Forces to Form Streaming Video Alliance

Comcast introduced a new version of its television operating system, X1, at a media event in San Francisco on Wednesday. The system runs apps, records content to the cloud, and personalizes recommendations for users. The remote control features voice command, and the software also allows users to summon a technician to fix a problem if needed. These advanced technologies bring criticism that Comcast could become a gatekeeper of TV content, thereby violating net neutrality in the process. Continue reading Comcast Updates X1, Critics Concerned About Net Neutrality

In a statement and video posted on the White House website, President Obama formally announced his support of an open Internet, urging the FCC to treat consumer broadband service as a public utility. The president is proposing a strict net neutrality policy that opposes any need for content providers to pay broadband companies extra for faster access. Service providers including AT&T, Comcast and Verizon were quick to respond, suggesting that the proposal would not stand up in court. Continue reading President Obama Calls for New Rules Protecting Net Neutrality

The Federal Communications Commission may reverse its rules about net neutrality after consumer advocates argued that the “fast lane” deals between various companies and Internet service providers were characterized as unfair. Verizon reportedly plans to sue the government if the FCC adopts stronger net neutrality rules. Under the FCC’s plans, ISPs would be treated as a utility in their dealings with content providers, but their Internet service to consumers would be only lightly regulated. Continue reading Verizon Could Sue the Government Over Net Neutrality Rules

Public interest groups and tech companies participated in an Internet “slowdown” yesterday to raise awareness of the potential impact to net neutrality and an open Internet if slow lanes were to result from proposed FCC rules. It was not an actual throttling of Internet speeds, but a campaign in which sites featured messages about the issue and symbolic “loading” icons. Thousands of websites urged their users to take action. As a result, the FCC received a record 1,477,301 public comments. Continue reading Battle for the Net: Internet Slowdown Generates Big Numbers

CTIA, The Wireless Association, kicked off its Mobility Week in Las Vegas with a keynote address by FCC Chairman Tom Wheeler who spoke candidly about net neutrality, competition and the upcoming spectrum auction. Wheeler, who was CEO of CTIA from 1992-2004 and has been criticized by some consumer groups for his previous alliance, made it clear that in an environment where a vast and growing majority of Internet access is via mobile that a free and open Internet is vital. Continue reading CTIA 2014: FCC Chair Talks Net Neutrality, Spectrum Auction

Following an investigation by the Federal Communications Commission regarding the use of customer information for marketing campaigns, Verizon has agreed to pay a settlement to the federal government. The FCC investigated allegations that Verizon used personal information without notifying customers or obtaining their consent. To end the investigation, Verizon will pay $7.4 million to the U.S. Treasury and notify its customers of their opt-out rights on every bill for the next three years. Continue reading Verizon Settlement is Largest in FCC History Involving Privacy

Time Warner Cable signed a direct interconnection deal with Netflix, which makes it the fourth of the biggest ISPs to sign such an agreement with the video service. The deal should improve the Netflix experience for TWC broadband subscribers. Netflix signed similar deals with AT&T, Comcast and Verizon in recent months after fighting with the providers. Despite signing the paid peering agreements, Netflix continues to argue before the FCC and publicly that such arrangements violate net neutrality. Continue reading Netflix Signs Paid Peering Deal with TWC for Faster Streaming

Sprint is in the process of introducing Virgin Mobile Custom, a cheaper wireless plan that allows users to access only specific websites. For $12, subscribers can choose between sole access to either Facebook, Twitter, Instagram or Pinterest. For $22, users can have unlimited use of all four. For an extra $5, subscribers can have access to a music app with unlimited streaming. The program is expected to help customers that have less money afford wireless Internet access.

Continue reading Sprint Introduces $12 Wireless Plan for Use of Specific Apps

Senate Majority Leader and Nevada Democrat Harry Reid explained in a letter Monday that he would support “any Open Internet rules” passed by federal regulators. FCC Chairman Tom Wheeler proposed rules that would allow companies such as AT&T, Comcast and Verizon to charge more for faster Internet access. Meanwhile, opponents view such arrangements as a direct threat to net neutrality. Reid’s letter could help provide cover for the FCC in regulating Web services similar to a utility. Continue reading Senate Majority Leader Offers Support for Open Internet Rules

FCC Chairman Tom Wheeler issued a statement to remind Internet Service Providers that they must remain clear about anything that impacts a consumer’s broadband experience. Any ISP that defies the transparency order is subject to censure and fines from the FCC. Wheeler did not direct the message at any specific provider, but claimed that the FCC has recently received numerous complaints. The agency did not make any comments about ongoing investigations. Continue reading FCC Chair Reminds ISPs to Adhere to the Transparency Rule

Tech companies of all sizes are urging the Federal Communications Commission to enforce net neutrality by reclassifying the Internet as Title II. This reclassification would mean that Internet providers would have to abide by the same laws as public utilities and there would be no Internet “fast lanes.” Representatives from Kickstarter, Spotify, Vimeo and others met with the FCC to discuss the issue last week. Netflix also submitted a filing to the FCC about the proposed net neutrality laws. Continue reading Tech Companies Argue the Internet Should Be a Public Utility

YouTube recently started pointing at Internet service providers when it comes to problems with video playback. When a YouTube video experiences buffer or playback issues, a message that reads “Experiencing interruptions?” now appears under the video. Clicking “Find out why” takes users to a new Google page that lists video playback quality for ISPs of different countries. Last month, Netflix posted alerts blaming a crowded Verizon network when customers experienced grainy video. Continue reading YouTube Takes Cue from Netflix, Blames ISPs for Slow Video

Netflix and other entertainment companies have started paying Internet providers for faster service, a concept that some believe will adversely affect competition. In order to discover whether the consumers are getting the speed and quality of service that has been promised, the FCC has opened an investigation. The agency begins this process just as it decides whether it actually holds jurisdiction over their businesses as no laws give the FCC the power to enforce Net neutrality. Continue reading FCC Investigates the Speed and Quality of Internet Service

Last week it was reported that Netflix had begun posting on-screen messages blaming Verizon for congestion that was slowing video streams. While Netflix claims the message was simply one step in notifying customers about how an ISP can impact the viewing experience, Verizon described the move as “a PR stunt” and suggested the message “is not only inaccurate, it is deliberately misleading.” Later in the week, Verizon sent a cease and desist letter to Netflix. Continue reading Streaming Delay Messages: Verizon Threatens to Sue Netflix