The Federal Trade Commission released Comscore figures showing Facebook’s marketplace dominance. From September 2012 through December 2020, the network generated 92 percent of the monthly time U.S. users spent on social media. In contrast, the combined market shares of Snap, Google+, MeWe and Friendster never exceeded 18 percent in any month during that time frame. A federal judge dismissed the case in June noting that the FTC did not offer details of its monopoly claim; these findings are now part of the FTC’s lawsuit. Continue reading FTC Reveals Comscore Data Detailing Facebook Dominance

Post-pandemic, companies now must decide whether to allow their employees to continue to work remotely or require them to come to the office. Although staff did work at home for about one-and-a-half years without too many problems, it’s not clear if that scenario will transfer to a post-COVID world. The lockdown was an unusual circumstance, and bosses and workers were forced to be flexible. Now, some say a hybrid work environment is likely to be two-tiered, with on-site workers getting more access, networking opportunities, promotions and pay raises.

Continue reading Weighing the Challenges of a Post-COVID Hybrid Workplace

Myspace, which introduced Internet users to social networking, faded from view with the advent of Facebook. Still, Myspace endured as a popular music platform, in part because it drew credibility from having helped launch artists such as Arctic Monkeys, Panic! At The Disco, Sean Kingston and Kate Nash. Musicians and other Myspace users were dismayed to read a banner on the site proclaiming that, due to a server migration, files loaded more than three years ago will “no longer be available on or from Myspace.” Continue reading Myspace Accidentally Loses All Music Posted Prior to 2016

After two months, Facebook responded to the more than 2,000 questions that Congressional committees asked chief executive Mark Zuckerberg. In the resulting 450-page document, Facebook rebutted government claims that it is a monopoly and didn’t answer if an app can spy on its rivals. Instead, Facebook emphasized that it has learned its lesson and is giving its users more control over their data. It also revealed more details about the info it collected, such as battery levels of users’ devices and computer mouse movements. Continue reading Facebook Rejects U.S. Congress Claim That It Is a Monopoly

By no later than July 2018, Facebook plans to introduce two smart speakers with 15-inch touchscreens. Code-named Aloha and Fiona, the two smart speakers, say sources, are aimed to let family and friends stay in touch with video chat and other social features. With the launch, Facebook joins Amazon, Alibaba, Apple, Google and Microsoft, all of which have debuted smart speakers into the global marketplace. According to Canalys, smart speaker sales are on track to double to over 50 million units in 2018. Continue reading Facebook to Enter the Smart Speaker Market With Two Devices

Facebook has again tweaked its News Feed, this time in a major way. The social media giant will now prioritize what a member’s friends and family share and comment on, rather than content from publishers and brands. The change, meant to maximize what chief executive Mark Zuckerberg calls “meaningful interaction,” will take place over the next few weeks. Likewise, Facebook wants to diminish “passive content,” which is defined as that which requires nothing of the viewer than to sit back and watch or read. Continue reading Facebook News Feed Algorithm Tweak Favors Family, Friends

Although Google+ might be considered a failed experiment in creating a social network, it still came in No. 1 in the 2017 American Customer Satisfaction Index, meaning some people still find it useful. Most brands have moved from Google+ to other social media platforms with bigger audiences, but Google didn’t give up, introducing Google My Business in 2014. The service, which allows businesses to manage how information about them appears in a search, is poised to go big with Google Posts. It could also help fend off Facebook as a competitor in search and advertising revenue. Continue reading Google Fends Off Facebook Threat with Local Search Feature

Facebook’s Workplace is a social networking tool designed for the enterprise, enabling an efficient chat and collaboration platform for employees. It is similar to the Facebook used by friends and family members, but instead is meant to foster interaction between co-workers. Now, Facebook is introducing a free version intended for smaller businesses that are not as interested in the administrative and analytical features offered to subscribers. (It is still being tested, so the release is limited.) The new version will be named “Workplace Standard,” and the paid version will go by “Workplace Premium.” Continue reading Workplace: Facebook Tests Free Version of Slack Competitor

Facebook has again integrated one of Snapchat’s most notable features, introducing Stories, which allows users to create photo/video montages that vanish within 24 hours. Two other camera-oriented features allow users to make the camera accessible with one rightward swipe and add filters and masks; and introduce a direct-messaging tool. All three features will be unveiled this week. Facebook has experienced a slump in posting, and is studying Snapchat as a way to zero-in on its millennial appeal. Continue reading Facebook Co-Opts Stories, Puts More Pressure on Snapchat

Alibaba is expanding beyond e-commerce into social media and entertainment with its mobile app Taobao. Founded in 2003 as a site for small businesses to sell directly to consumers, Taobao has since blossomed with social and entertainment, a “one-stop shop” paradigm that’s getting Chinese youth to spend more time on the site than visitors to Amazon and Twitter, and mobile revenue more than doubling in the most recent quarter. What helps to make the site so successful are its more than 1,000 special interest groups. Continue reading Alibaba’s Shopping App Mixes E-Commerce and Social Media

In an effort to build its user base, Twitter is thinking about tweaking one of its signature features: the 140-character limit on tweets. Although the new feature is in the planning stages and no Twitter executive would comment on any new plan, the idea of going beyond 140 characters is no surprise, having been debated for many years. In June, the company overrode the 140-character limit on private messages, signaling an openness to new rules. Interim chief executive Jack Dorsey is seen as likely to endorse change. Continue reading Twitter May Lift 140-Character Limit, Aimed at Mainstream Use

While social networks such as Facebook and Twitter prefer to describe themselves as content distribution platforms rather than content publishing platforms, denying any involvement in the editorial reshaping of what users see (despite their editorial ability to remove content from their sites), a recent study conducted by the Pew Research Center reveals that Facebook and Twitter users across multiple demographics in the United States are increasingly turning to the two services to access external news. Continue reading Pew Research: Facebook, Twitter Are Preferred News Sources

In the wake of Ellen Pao’s resignation as Reddit’s interim chief executive, co-founder Steve Huffman was brought in by the company’s board to take her place. Pao left after eight months in the wake of a mishandled firing of a popular employee, which triggered protests by hundreds of thousands of the site’s 160 million monthly visitors. Since Huffman left the day-to-day operations of Reddit in 2009, three years after its sale to Advance Publications, he founded online travel site Hipmunk where he will remain as CTO. Continue reading New Reddit CEO Faces Angry Site Users and Low Staff Morale

In the wake of the abrupt dismissal of Reddit employee Victoria Taylor, CEO Ellen Pao apologized to the site’s disgruntled users, acknowledging a history that goes back several years of broken promises and poor communication. But apologies by Pao and co-founder/executive chairman Alexis Ohanian haven’t yet mollified users, who are circulating an online petition demanding Pao’s termination. The 10-year old San Francisco-based company has 70 to 80 employees but relies on its power users to govern the site. Continue reading Reddit Chief Promises Better Communication with Community

In less than six years, a significant percentage of the world’s population is projected to own a mobile phone. That is 90 percent of all people over the age of six by year 2020, according to the latest Ericsson Mobility Report. And even within those parameters, smartphones only account for about 37 percent of total mobile subscriptions. There is still opportunity for growth, especially as the rising trajectory for mobile video consumption continues to push the demand for “smarter phones.” Continue reading Mobile Devices to Reach Most of World’s Population by 2020