Comcast, Amazon Partner to Sell TV, Internet, Phone Services

Comcast now sells TV, Internet and phone service on Amazon.com in a new retail partnership that has been a year in the making. A new Amazon landing page — the Amazon Cable Store — sells Comcast’s Xfinity-branded bundles, with dedicated customer service for Amazon customers. Comcast, which hopes the relationship will improve its customer service image, also opened two customer call centers to focus entirely on Amazon-generated inquiries about Comcast sales, part of $300 million earmarked to improve customer service. Continue reading Comcast, Amazon Partner to Sell TV, Internet, Phone Services

CES Panel: The Internet of Everything and Full Participation

The Internet of Things is only meaningful when it really encompasses everything. This was the key refrain throughout the CES keynote panel “Fast Innovation: Disrupt or be Disrupted” featuring John Chambers, Cisco chairman and CEO, Neil Smit, president and CEO of Comcast Cable and Werner Struth, member, board of management, Robert Bosch GmbH. David Kirkpatrick, founder, host and CEO of Techonomy moderated the discussion on the evolution of the connections between people, data, business and innovation. Continue reading CES Panel: The Internet of Everything and Full Participation

CES Keynotes to Go Well Beyond Typical Hardware and Devices

The showpiece keynote sessions at the 2015 International CES underscore the scope of industry and breadth of innovation gathering in Las Vegas January 5-9. Of this year’s four featured keynote speakers, two represent leading automobile manufacturers, one is the CEO of a leading tech giant, and only Samsung’s Boo-Keun Yon, opening the show on Monday night at the Venetian’s Palazzo Ballroom, represents what would be considered a typical CES keynote highlighting consumer electronics devices. Continue reading CES Keynotes to Go Well Beyond Typical Hardware and Devices

UBS Global Media: Comcast Execs Discuss Benefits of New Verizon Pact

  • At this week’s UBS Global Media and Communications Conference, Comcast executives described “their multi-billion dollar pact with Verizon inked late last week a transformative event in some ways on the scale of acquiring of NBCUniversal,” reports Variety.
  • “Talk about content, you got NBC. And wireless, you got this. In perpetuity,” said CFO Michael Angelakis. “This is a deal forever. We don’t have to invest in building a wireless network. We aren’t going to acquire a wireless network. It’s quite a significant transaction.”
  • The deal to sell wireless spectrum to Verizon will finally enable the quadruple play where customers can receive video, Internet, landline and cell phone service.
  • “Watching a video on your wireless devices, then resuming it in your home. Great new devices with your Comcast (subscription), great new innovations…will come out of that side of the deal,” said Comcast Cable prexy Neil Smit.