By
Paula ParisiApril 5, 2022
The strategy that successfully unionized Amazon workers on New York’s Staten Island has energized worker groups around the nation, including employees at other Amazon warehouses who are expected to try and follow suit. Most immediately, a smaller warehouse in Staten Island has a union vote scheduled for the end of the month, while a past election in Bessemer, Alabama sees employees contesting the ballots of a failed initial effort. Other companies are also facing a restless workforce that has emerged from the COVID-19 pandemic with new focus and tactics. Continue reading Amazon Workers’ Labor Victory Points to New Union Playbook
By
Debra KaufmanMarch 17, 2021
Shopify, BigCommerce and Magneto are companies that offer online sales solutions for small- and medium-sized businesses that don’t want to do business via Amazon, eBay or Walmart or go it alone and try to attract buyers via advertising. With Shopify and others, the merchant can retain her branding and customer relationships while taking advantage of established cloud-based payments and fulfillment services. These companies can also list merchandise on the dominant e-commerce sites, a time-consuming effort for the smaller businesses. Continue reading Shopify Provides Small Businesses an Alternative to Amazon
By
Debra KaufmanNovember 3, 2020
Walmart is transforming four of its stores into test labs to find the best ways to transition them into online fulfillment centers for e-commerce. Two of the stores are near its Bentonville, Arkansas headquarters, and the locations of the second two will be announced at a later date. Employees at these so-called laboratories will rely on digital tools and try out different strategies to integrate the company’s e-commerce and brick-and-mortar sides. The company’s online sales almost doubled during Q2, which ended July 31. Continue reading Walmart Opens Test Stores to Advance E-Commerce Goals
By
Debra KaufmanMay 27, 2020
As online shopping skyrocketed during the COVID-19 shutdown, Amazon was overwhelmed with orders and its rivals saw an opportunity to grab market share. In the last quarter, Target’s online sales increased 141 percent, Etsy’s went up nearly 80 percent and Walmart’s rose 74 percent. Amazon, however, is regaining its footing by removing limitations of the products in its warehouses, offering promotions and, again, shipping more products in one-to-two days. It also plans to increase its Prime Air fleet to about 200 planes. Continue reading Amazon Takes Aim at Market Share Ceded Due to COVID-19
By
Debra KaufmanApril 2, 2020
During the coronavirus pandemic, Amazon and its chief executive Jeff Bezos are weathering volatile times. Amazon is suffering shortages of goods, delays in shipping, an employee sick-out at Whole Foods Markets, and a walkout at a fulfillment center, which led to the firing of the strike leader. Amazon’s removal of counterfeit/price gouging products also means a shortage in face masks and sanitizers. At the same time, Amazon’s cloud-services company Amazon Web Services is booming, as home-bound customers stream content on Amazon Prime. Continue reading Amazon Struggles to Adapt to Many Challenges of Pandemic
By
Debra KaufmanMarch 18, 2020
As the coronavirus fuels a rise in online sales, Amazon plans to hire 100,000 more workers and raise pay for all employees in the U.S. and Canada by $2 an hour. The company’s starting wage is currently $15 per hour in its U.S. fulfillment centers. In the U.K., wages will rise £2 ($2.45) per hour and approximately €2 ($2.24) an hour in many European Union countries. At end of 2019, Amazon employed almost 800,000 full-time and part-time workers. Other companies are also seeing increased online sales as a result of COVID-19. Continue reading Online Shopping Spikes, Amazon Hires 100,000 New Workers
By
Debra KaufmanJanuary 27, 2020
The Trump administration is cracking down on counterfeit products sold over the Internet, warning warehouse operators and e-commerce platforms such as Amazon that they will pay fines if they don’t help identify such products. The Department of Homeland Security released a report on the problem, and the White House in concert with U.S. Customs and Border Protection is leading the initiative. The recent trade agreement with China requires that country to curb counterfeiters or risk potential new tariffs. Continue reading White House Cracks Down on Counterfeit Goods Sold Online
By
Emily WilsonMay 15, 2019
Competing for delivery drivers in what The Wall Street Journal calls the tightest U.S. labor market in 50 years, Amazon is willing to pay its current employees to quit their jobs to start local package-delivery businesses in order to help the e-commerce giant with its ambitious delivery goals. In an increasingly competitive market, Amazon is looking to move away from depending on the U.S. Postal Service and other companies to make deliveries happen. Instead, Amazon announced plans to invite entrepreneurs of its own making into the mix.
Continue reading Amazon Will Pay Employees to Quit, Start New Companies
By
Emily WilsonMay 15, 2019
This week, Walmart announced that it will start offering free, next-day delivery on select online orders over $35 without any added membership fee. This announcement comes after a similar one from rival retailer Amazon just last month. Amazon, the lucrative e-commerce giant, announced that it is investing $800 million in its warehouses and delivery infrastructure with the goal of cutting the speed of its Prime deliveries from two days to just one. For now, Walmart’s quicker deliveries will only be available in select markets.
Continue reading Walmart Offers Next-Day Delivery to Compete with Amazon