Zoom Debuts End-to-End Encryption for Free User Accounts

At its annual Zoomtopia event, Zoom announced the debut of end-to-end encryption (E2EE) for free accounts in four stages. The first phase, which launches next week, will be a 30-day technical preview to gather feedback. Chief executive Eric Yuan stated the company will improve its integration of “office chatroom products” from Slack Technologies and Microsoft and also introduced its Zapps platform that allows users to bring third-party apps into video calls and a new integrated platform for classes and events. Continue reading Zoom Debuts End-to-End Encryption for Free User Accounts

Zoom Intros Its First Collaboration Device for the Home Office

The coronavirus pandemic will likely require people to continue to work remotely and Zoom Video Communications has responded with Zoom for Home, a new line of professional videoconferencing devices for those working from home. The first product, manufactured with DTEN and available next month, includes a 27-inch touchscreen with three wide-angle cameras and eight microphones, for improved video and audio. Zoom chief product officer Oded Gal noted that people on Zoom meetings all day long “prefer not to use a laptop for all these meetings.” Continue reading Zoom Intros Its First Collaboration Device for the Home Office

Zoom Clarifies its Relationship with Law Enforcement and FBI

Zoom founder and chief executive Eric Yuan said his company will assist the FBI and law enforcement by providing end-to-end encryption only to paying customers, but not for the majority of those who use its free version, “in case some people use Zoom for a bad purpose.” During widespread U.S. protests over the death of George Floyd, Yuan’s comments did not go over well, with some users threatening to switch to rival services. But his words were misinterpreted and taken out of context. “We plan to provide end-to-end encryption to users for whom we can verify identity, thereby limiting harm to vulnerable groups,” explained Yuan. Continue reading Zoom Clarifies its Relationship with Law Enforcement and FBI

Microsoft Teams Faces Videoconferencing Rivals Zoom, Slack

Zoom Video Communications skyrocketed when the coronavirus pandemic necessitated remote working and learning. But Microsoft doubled down on creating competitive features for Microsoft Teams, and then promoting its videoconferencing and collaboration software to companies and organizations in need. When Zoom was temporarily sidelined by security issues, Microsoft saw its opportunity to step in. In New York City’s school district, for example, Microsoft established 110,000+ Teams while Zoom usage was on pause. Continue reading Microsoft Teams Faces Videoconferencing Rivals Zoom, Slack

‘Zoombombing’ on the Rise, Zoom Works to Improve Security

As use of Zoom Video Communications’ conferencing services have soared, the company’s chief executive Eric Yuan has had issues scaling up the popular app. The nine-year-old tool, once a favorite in the business world, is now ubiquitous among a wide swathe of consumers, educators and others. Issues with privacy and hacking have arisen, and Yuan admitted he “messed up” on security, especially with the claim — proven false — that Zoom offered end-to-end encryption. Yuan said the full encryption feature will be available in a few months. Meanwhile, some users are switching to other platforms. Continue reading ‘Zoombombing’ on the Rise, Zoom Works to Improve Security