Microsoft Planning for Teams to Become Ubiquitous Platform

Microsoft 365 corporate vice president Jeff Teper wants Microsoft Teams — the company’s fastest growing business app — to overtake Windows, currently on 1+ billion active devices. With the COVID-19 pandemic, Microsoft Teams is experiencing significant growth, with 75 million daily active users as of April 29, a 70 percent leap in six weeks. In April, 200+ million participants used Teams in a single day. Meanwhile, Microsoft is still promoting Skype, which in March passed 40 million daily active users (up 70 percent from the previous year), but for a different customer base. Continue reading Microsoft Planning for Teams to Become Ubiquitous Platform

American Airlines Switching to Satellite-Based Wi-Fi via ViaSat

One hundred new American Airlines Boeing 737 MAX planes, slated for delivery in September 2017, will be outfitted with ViaSat’s satellite-powered Wi-Fi, marking the first time that this Carlsbad, California-based company has cracked the market dominated by the Chicago-based Gogo. American Airlines, the world’s largest carrier, is converting much of its fleet from Gogo’s ground-based Wi-Fi to faster satellite-based technology, but will also use Gogo’s new 2Ku satellite service on 134 Airbus Group aircraft. Continue reading American Airlines Switching to Satellite-Based Wi-Fi via ViaSat

JetBlue to Offer More Inflight Entertainment via Amazon Prime

Beginning next quarter, JetBlue passengers on select aircraft will be able to stream movies, TV shows and music on seat-back display screens and personal devices through their Amazon Prime accounts at no additional charge. According to JetBlue, passengers who are not Prime members will have the option of registering inflight for a 30-day free trial to watch videos immediately. Passengers will also be able to rent or purchase content. The new service will be transmitted via JetBlue’s Fly-Fi inflight broadband. Continue reading JetBlue to Offer More Inflight Entertainment via Amazon Prime

New SiRFusion Tracking Tech Can Follow People Everywhere

Cambridge, UK-based CSR has developed a new technology that can monitor your every move by tracking information from your mobile device. The technology, known as SiRFusion, was designed to provide users with instantaneous directions for areas that often go undetected by other GPS apps, but also has compelling advertising potential. The technology makes use of GPS, Wi-Fi, Bluetooth and cloud computing to yield accurate results. CSR recently unveiled an SDK for Android developers. Continue reading New SiRFusion Tracking Tech Can Follow People Everywhere

Virgin Atlantic Turns to Wearable Tech for Enhanced Service

Virgin Atlantic Upper Class passengers became the first air travelers to benefit from wearable technology while flying into London Heathrow airport this week. Concierge staff has begun using Google Glass and the Sony Smartwatch to give a more personal customer service experience by greeting travelers by name and keeping them updated on their flight status. Down the line, wearable tech may even be used to track travelers’ food and beverage preferences. Continue reading Virgin Atlantic Turns to Wearable Tech for Enhanced Service

Is the Airline Industry a Model for the Future of Retail?

Ten years from now, how different will the retail experience be? Fast Company takes a look at “the recent history of how we purchase and consume air travel” as a potential model for the future. While customers used to be able to buy all-in-one sort of deals, the airline industry is now “pressured by skyrocketing fuel prices and roiling global competition,” leading to added fees and decreased services. Continue reading Is the Airline Industry a Model for the Future of Retail?