YouTube’s Live Q&A Brings Order to Live-Stream Questioning

YouTube is adding a Live Q&A feature aimed at helping creators to interact with viewers during live streams. Now, when a Q&A starts a prompt will appear pinned to the top of the chat. As viewers begin chatting their questions, creators can select the ones they’re responding to and pin them at the top, too, so participants will know which query is being responded to. The new system brings some organization to what was a sometimes confusing Q&A format, with creators scrolling for questions and participants often clueless as to the context of the response.

“Live Q&A lets you create and manage Q&A sessions in live chat during your streams and Premieres right from Live Control Room (LCR),” YouTube says in a video primer. The feature lets creators “more easily build community while replying to a series of on-topic questions” from viewers. The Live Q&A option will appear alongside Live Polls, another way to interact with those watching a stream.

“It’s worth noting that the platform uses the same system for moderating live chat. This means that blocked words, hold for review, and reporting messages apply to live Q&A as well,” Android Central explains.

Questions appear chronologically, with those submitted earliest appearing at the top. Conversation moderators cannot manage questions in Live Q&As, but users with Manager or Editor channel permissions will be able to manage the Q&A list. This includes viewing the Questions List, selecting questions to answer, removing questions from the Questions List, etc.

“The launch of the new feature comes as YouTube is looking to compete with Twitch and TikTok, the latter of which has its own dedicated Q&A feature for live streams,” TechCrunch notes, adding that YouTube has “beefed up its live-stream offering with new features” in the spirit of rivalry.

YouTube has added a Super Thanks feature that lets viewers tip creators with amounts ranging between $2 and $50. And it also recently rolled out new fan-funded perks for Shorts creators, including Super Chat and Super Stickers, Android Central says.

YouTube also recently introduced a feature called Go Live Together that is currently limited to only one guest, but may expand in the future. Although Live Q&A doesn’t have “a maximum number of questions allowed, the oldest ones in the list will no longer appear after 200 have been submitted,” TechCrunch writes.

For those who have questions, YouTube offers an online how-to site as well as an introductory Q&A.

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