Amazon Q3 revenue was up 13 percent to $180.2 billion in the third quarter, compared with $158.9 billion in 2024. The AWS group that includes AI saw sales increase 20 percent year-over-year to $33 billion. The company reported that gross profit increased 38 percent to $21.2 billion for the quarter, due largely to consumer spending online and the demand for cloud computing. Amazon is the dominant player in the cloud space with about 30 percent of global share. However, investors have been cautious about AWS, which accounted for 65 percent of the company’s total operating income in Q3. Since 2022, competition has heated up with OpenAI’s ChatGPT signing on with Microsoft Azure. Continue reading AWS, Cloud and AI Help Drive Impressive Quarter for Amazon

Amazon wants to save customers time shopping by helping them reach an informed decision more quickly using AI. The new “Help Me Decide” feature aims to pair people with the right product “with the tap of a button” that produces “one clear recommendation.” This includes an explanation of why the product is right for you “based on your specific needs and preferences,” ascertained via analysis of your browsing history. If you’ve been perusing similar products but haven’t yet purchased, the “Help Me Decide” button will appear at the top of the product detail page. It can also be accessed by tapping “Keep shopping for” on the homepage if you want to pick up where you left off in a previous browsing session. Continue reading Amazon: ‘Help Me Decide’ Uses AI to Help Shoppers Choose

Amazon has developed smart glasses to help its delivery drivers navigate the world more efficiently, improving navigation, identifying hazards and having instant access to cargo data. The wearable was “designed and optimized with input from hundreds of Delivery Associates (DAs), drivers who work for Delivery Service Partners (DSPs)” and use “advanced computer vision processing and AI integration for seamless driver experiences,” according to Amazon. The eyewear helps DAs scan packages, follow turn-by-turn walking directions and capture proof of delivery — all without the help of a phone, creating a hands-free documentation experience. Continue reading Smart Glasses Use AI to Help Amazon Drivers with Deliveries

Walmart has partnered with OpenAI to make its products, as well as those from its Sam’s Club wholesale warehouse, available for purchase within ChatGPT. The AI-first shopping experience is designed to shift the purchasing interface “from reactive to proactive as it learns, plans and predicts, helping customers anticipate their needs,” according to Walmart. The transition is expected to take place over the next few months, allowing customers to purchase nearly every product on the Walmart and Sam’s Club websites through the chatbot, except for fresh food. Benefits like points and free shipping will continue to apply. Continue reading Walmart Making Products Available for Purchase via ChatGPT

Visa is rolling out a foundational framework for agentic commerce. Called the Trusted Agent Protocol, Visa says it enables secure communication between AI agents and merchants during every step of an agentic AI e-commerce transaction. The launch comes as AI-driven traffic to U.S. retail websites has grown by more than 4,700 percent this past year, Visa says, citing Adobe Research data. Visa is making the protocol, which was developed in concert with Cloudflare, available to others using an “open, ecosystem-wide approach” that aligns with global standards bodies including the Internet Engineering Task Force (IETF), OpenID Foundation and EMVCo. Continue reading Visa Intros Agentic Shopping Protocol as AI Shopping Surges

OpenAI’s ChatGPT is expanding its functionality to include in-app shopping. The new feature, called Instant Checkout, is powered by the Agentic Commerce Protocol developed by OpenAI and Stripe. ChatGPT Plus, Pro, and Free users in the U.S. can now buy products conversationally, starting with domestic Etsy sellers. Shopify’s merchants will be added soon, with plans to ramp up to “more than a million” of the e-commerce platform’s clients, including Glossier, Spanx and Vuori. The move lays the groundwork for OpenAI’s segue to agentic shopping. Instant Checkout currently supports only single-item purchases, with multi-item carts coming soon, according to OpenAI. Continue reading OpenAI ‘Instant Checkout’ Adds In-App Shopping to ChatGPT

Pinterest is introducing new ad formats along with an updated ad manager tool. Currently in beta, the debuting Top of Search ad configuration aims to leverage visual search by inviting advertisers to perch atop search returns and results for Related Pins queries. The company is also making local inventory ads generally available so local merchants can highlight products available in nearby stores. Also unveiled at the Pinterest Presents summit last week was Pinterest Media Network Connect, which allows advertisers to securely link campaigns to media networks on the platform. Continue reading Pinterest Introduces New Ad Tools Ahead of Holiday Season

EBay has entered into a definitive agreement to acquire Norway-based consumer-to-consumer (C2C) social marketplace Tise, which specializes in secondhand fashion and home furnishing goods and is popular with Gen Z and Millennial shoppers. Founded in 2014, Tise currently has about 2.5 million registered users in the Nordic region and has raised $45 million over three funding rounds. EBay says Tise’s community engagement features, including the ability to follow sellers and receive personalized product recommendations by ‘liking’ and commenting on listings, will enrich the eBay C2C experience. Financial terms for the acquisition were not disclosed. Continue reading eBay Set to Purchase Norway’s Social Shopping Platform Tise

Google has introduced the Agent Payments Protocol (AP2), an open protocol designed to securely address the challenges of having AI agents make payments on behalf of humans. AP2 can be used as an extension of the Agent2Agent (A2A) protocol and Model Context Protocol (MCP). “In concert with industry rules and standards, it establishes a payment-agnostic framework for users, merchants, and payments providers to transact with confidence across all types of payment methods,” explains Google, listing American Express, Coinbase, Etsy, Intuit, Mastercard, PayPal and Salesforce among 60 collaborators that provided development input. Continue reading Google AP2 Protocol Allows AI to Make Payments for Humans

Pinterest has added multiple “where-to-buy” options it says make it easier for consumers to shop with Pins. This new menu of links allows brand advertisers to drive potential customers to a selection of purchase sites instead of a single source, surfacing multiple in-stock retailer options for a product directly from an ad. Pinterest claims the new presentation format offers richer purchase data and new CPG opportunities. Advertisers will no longer face the “tough choice” of directing shoppers to a retail site for a familiar purchase experience but losing valuable insights or linking to their own site and sacrificing lower-funnel performance. Continue reading Pinterest Says Where-to-Buy Links Add Richer Purchase Data

Amazon has introduced Lens Live, an AI-powered update to the Amazon Lens shopping tool. The app, which works in concert with Amazon’s Rufus shopping assistant, uses smartphone cameras much like Google Lens does with visual search. Pinterest Lens is another such app. But the purpose-built Rufus ties it even more closely to the shopping experience with instant scanning, real-time product matches and insights from Rufus. Lens Live is already available to tens of millions of U.S. users on iOS in the Amazon Shopping app with plans to roll out to all U.S. customers in the coming months. Continue reading Amazon’s Lens Live Brings Real-Time AI Shopping to Mobile

According to PwC’s latest Global Entertainment & Media Outlook, M&E revenues are expected to hit $3.5 trillion by 2029, led by advertising, live events and video games. The report also offers a positive outlook for streaming video, OTT, subscription VOD, theatrical box office, with numerous M&E areas impacted by the adoption of artificial intelligence. Streaming video is expected to jump 33 percent to more than $112 billion by 2029, while global revenue for video games is forecast to reach $300 billion in 2029, up 29 percent from $224 billion in 2024. Of three major categories analyzed — connectivity, advertising and consumer — advertising is expected to grow the fastest. Continue reading PwC Eyes Growth for Ads, Events, Gaming, Streaming Video

Orlando, Florida-based digital distribution company FreeCast is launching Test Drive Live, a free ad-supported streaming TV (FAST) channel that is also shoppable. The idea is to offer telecoms and ISPs the ability to offer “monetizable video” without requiring substantive infrastructure and hardware investments, FreeCast explains. Test Drive Live will be offered via FreeCast’s own streaming platform and through Roku. The company says that through FreeCast, Test Drive Live will be immediately available on Amazon Fire TV, Google TV, Apple TV, Xbox, iOS, Android, Windows, Mac “and most streaming devices.” Continue reading Test Drive Live: FreeCast Rolls Out Shoppable FAST Channel

Amazon warehouses and fulfillment centers will soon have as many robots as human employees reading destination labels, packing orders and loading conveyor belts. Amazon serves 310 million customers worldwide, using various robot configurations to aid 1.56 million employees to process and deliver inventory and handle other businesses. Now the company has delivered its one millionth robot, to a facility in Japan. With artificial intelligence making a beeline toward white-collar work and warehouse robots poised to elbow aside manual laborers, global economics could shift on the practices of this company alone. Continue reading Amazon Deploys Millionth Factory Robot, Workforce Shrinks

TikTok is reporting that TikTok Shop’s U.S. sales have increased 120 percent in 2025 compared to the same period last year. However, this announcement was made as reports surfaced that TikTok owner ByteDance is disappointed that the U.S. performance of TikTok Shop is falling far short of its original tenfold growth goal to $17.5 billion in 2025. The company reportedly moved to “drastically lower that objective” prior to touting its performance this month. Meanwhile, President Trump recently extended the deadline for ByteDance to sell the U.S. operations of TikTok, pushing the cutoff to September 17. Continue reading TikTok Shop’s U.S. Sales Improve but Still Fall Short of Goals