Walmart has rolled out a new online look in a bid to catch up with Amazon, simultaneously advancing its conversational AI capabilities using OpenAI’s GPT-4 and Google’s BERT. Starting last year, generative AI has reportedly been a major initiative of the Arkansas-based retailer in key areas including search, supply chain management and virtual shopping, although it is only now that the company is emphasizing the tools to customers by expanding its offerings like Text to Shop. The text- or voice-activated way to add items to Walmart.com shopping carts is one of nearly two dozen conversational AI experiences at Walmart. Continue reading Walmart Leans into AI, Retools Site to Compete with Amazon

Twitter’s desktop interface hadn’t been tweaked in seven years and its technology was woefully out of date. The company began working on a redesign of the site in 2017 and started beta-testing it in September 2018. After showing it to more users in January, Twitter finally released it widely this week. The new three-column design is faster, but other changes are subtle. According to Twitter senior director of product design Mike Kruzeniski, much of the design changes focus on “simplification.” Continue reading Twitter Releases Web Redesign That Highlights Community