By
Paula ParisiAugust 16, 2023
Amazon is rolling out systematic artificial intelligence summaries of customer product reviews for mobile users. The retail giant says it will be using generative AI to condense highlights of consumer comments so buyers won’t have to wade through dozens of individual reviews to grasp recurring sentiments. Short, AI-generated paragraphs will begin appearing on the product detail page, highlighting prevalent opinions. Along with the summary, Amazon will also include clickable buttons that highlight key product attributes, such as “ease of use,” “wearability” or “performance,” linking the references to reviews that discuss those aspects in detail. Continue reading Amazon’s Generative AI Will Help Streamline Product Reviews
By
Paula ParisiJune 15, 2023
Amazon has tapped artificial intelligence to summarize some of its product reviews. The feature, currently being tested, sifts through customer reviews to create lists of what purchasers like and dislike. The summaries carry the disclaimer “AI-generated from the text of customer reviews.” The move comes as Amazon is also deploying AI to weed out “fake” reviews supplied by “review brokers” who are also now able to leverage the power of AI. Amazon, which has identified phony reviews as a major problem, now uses machine learning models to detect fraudulent behavior by analyzing thousands of data points. Continue reading Amazon Uses AI to Summarize Legit Reviews and Flag Fakes
By
Rob ScottApril 29, 2013
Tech evangelist Robert Scoble spent two weeks evaluating Google Glass, during which he delivered five speeches while wearing the device, passed through airports four times, and let hundreds of people try it out. He wrote that he had “barely taken it off since getting it other than to sleep.” Scoble offers high praise for the device’s potential, and suggests its adoption depends largely on the product’s eventual price. He says that if Larry Page can get it down to $200, he’ll have a “major hit” on his hands. Continue reading Scoble Praises Google Glass: Says Device is Life-Changing
By
Rob ScottMarch 6, 2011
In this video interview from San Francisco, Wall Street Journal “Personal Technology” columnist Walt Mossberg provides his first impressions of the new thinner and lighter Apple iPad 2, premiered by Steve Jobs at an invitation-only event on March 2.
New features worth noting include front and rear-view cameras, a thinner form factor than the iPhone, faster graphics, and dual core processors. It seems that Apple addressed the shortcomings recently targeted in advertising by its competitors. Mossberg comments that Apple did enough to stay ahead, but suggests they’re not going to claim 90 percent of the market share like they did last year due to the sheer volume of competing tablets this time around.
Mossberg comments on Apple’s focus on content creation, as opposed to content consumption, which the company hopes will change the way some consumers see the device. He also suggests it is a big deal that Apple has been able to maintain its $499 price tag for the new version. (The Wi-Fi versions start at $499 for a 16GB model and $699 for a 64GB configuration, while the 3G iPads are priced from $629 to $829.)