Amazon announced a wide range of compelling news at its annual Devices and Services event this week. The company is adding artificial intelligence to its virtual assistant Alexa and unveiled next-generation Echo Frames smart glasses that let you take the voice assistant “on the go.” AI also provides “enhanced conversational voice search” with the new Fire TV Stick 4K Max. The company’s eero Max 7 Wi-Fi system and new Echo Hub are also stand-outs from the holiday shopping primer, which streamed live from Amazon’s new corporate compound in Arlington, Virginia, ahead of Prime Big Deal Days, October 10-11. Continue reading Amazon Debuts AI for Alexa and Fire TV Max 4K at Fall Event

Google has unveiled a spate of security enhancements to products in its Google Workspace collection including Gmail and Drive. Artificial intelligence is helping to steer some of the changes, automating specific tasks. The upgrades take a new approach, combining the idea of zero trust with the concept of data loss prevention (DLP). Under zero trust, all users, devices and components are considered untrustworthy at all times — even those within an organization’s network. These Workspace tools are in development or at various stages of testing, but Google says they will begin going live in general release later this year and into Q1 2024. Continue reading Google Is Using AI to Bring Zero Trust Security to Workspace

Amazon is rolling out systematic artificial intelligence summaries of customer product reviews for mobile users. The retail giant says it will be using generative AI to condense highlights of consumer comments so buyers won’t have to wade through dozens of individual reviews to grasp recurring sentiments. Short, AI-generated paragraphs will begin appearing on the product detail page, highlighting prevalent opinions. Along with the summary, Amazon will also include clickable buttons that highlight key product attributes, such as “ease of use,” “wearability” or “performance,” linking the references to reviews that discuss those aspects in detail. Continue reading Amazon’s Generative AI Will Help Streamline Product Reviews

Ransomware attacks have surged in the 12 months ending in June 2023, with the United States accounting for 43 percent of the 1,900 attacks reported — 7x greater than that of the second most popular target, the United Kingdom, at 196. The period marked a 75 percent increase in U.S. ransomware attacks, which were perpetrated by 48 different groups including CL0P, a gang believed to have ties to Russia. U.S. companies, governmental organizations and individual consumers were targeted during the period, with healthcare and educational institutions disproportionately impacted, according to a study by cybersecurity firm Malwarebytes. Continue reading U.S. Impacted by Significant Increase in Ransomware Attacks

Microsoft is giving its Office 365 productivity suite an AI update using OpenAI technology, including GPT-4, to power the new Microsoft 365 Copilot, “your copilot for work.” In February, Microsoft generated attention by adding ChatGPT to its Bing search platform, but it says Copilot is a much bigger deal. Combining the power of large language models with data in the Microsoft 365 apps, Copilot promises “more agency” via natural language, a “universal interface.” A new Business Chat feature turns prompts like “update my team on the new product strategy” into a summary of the latest meeting notes, emails and chat threads. Continue reading Microsoft Creating AI Updates for Business Productivity Apps

OpenAI is piloting a $20 per month subscription plan called ChatGPT Plus for its text-generating chatbot. The paid plan offers benefits over the free version that include faster response times, access to ChatGPT even during peak periods and early access to new features. OpenAI will soon begin inviting U.S. customers to subscribe and said it plans to offer the Plus plan in more territories. Since debuting ChatGPT, the company has received feedback from “millions of people” using the viral to draft prose, edit content, brainstorm ideas, educate and assist with programming. Continue reading ChatGPT, the Fastest Growing App, Intros Subscription Plan

Select Gmail users are getting expanded access to a beta test for new end-to-end encryption features from Google. Google Workspace Enterprise Plus, Education Plus and Education Standard can apply to join the beta test until January 20, 2023. “Using client-side encryption in Gmail ensures sensitive data in the email body and attachments are indecipherable to Google servers,” the company says, adding that customers will retain control over encryption keys. Users will be able to activate the additional encryption by clicking the padlock button in Gmail. Activating the extra security will disable features like emoji and signatures. Continue reading Google Introduces End-to-End Encryption Features for Gmail

AMC Theatres is getting in on the growth in Zoom popularity by introducing two-way video-equipped rooms. Working with Zoom Video Communications, AMC will equip Zoom Rooms in 17 of its major markets’ theaters in 2023. “This combines the excellent experience of Zoom with the comfort and state-of-the-art sight and sound technology of AMC’s modern and centrally located theaters,” AMC said of the new alliance, which targets “companies and other entities with decentralized workforces and customer bases to bring people from different markets together for virtual and in-person events and meetings.” Continue reading AMC and Zoom to Offer Videoconferencing in Movie Theaters

Marriott International has teamed with Yahoo to launch what is being called the hospitality industry’s first media platform. The Marriott Media Network aims to help advertisers reach consumers by placing ads on hotel websites with plans to eventually harness the power of TV sets in hotel rooms. Using what is considered “first party data” — interaction derived from consumer interaction with brands (in this case, the hotel chain’s guest data) — the  Marriott Media Network is designed to fill a void left by privacy changes at companies like Apple and Google that will block third-party cookies and ad tracking. Continue reading Marriott Teams with Yahoo on First Hospitality Media Network

Google continues to add improvements to its Google Docs, adding AI-generated summaries, better email integration and inline Google Maps previews. The company also announced the suite-wide availability of pageless documents, in test mode since May. The update is a further attempt by Google to push against startups like Notion and Coda as well as making its Google Workspace suite more competitive with productivity market leader Microsoft Office and its dominant Microsoft Word. In November, Microsoft announced Loop, a real-time collaborative editing app. With the exception of the email feature, most of the updates will be immediately available. Continue reading Google Workspace Updates Docs with Email, Map Integration

The Microsoft Digital Crimes Unit has seized 42 websites from China-based hacking group Nickel, in attempt to thwart the group’s intelligence-gathering operations. A Virginia federal court granted Microsoft’s request to take over the U.S.-based websites run by Nickel, also known as APT15. Microsoft had since 2016 been tracking the group’s activities, determining them “highly sophisticated,” with attacks designed to install malware that facilitated surveillance and data theft attacks. Nickel was used to attack organizations in the United States and 28 other countries around the world, DCU says. Continue reading Court Lets Microsoft DCU Seize 42 Chinese Hacker Websites

Following an announcement in August that it had settled a class action lawsuit, Apple has introduced new App Store Review Guidelines. Specifically, Apple now permits its registered developers to communicate to customers how they may pay for iOS apps using payment means outside iOS and Apple’s App Store. The guidelines now explain developers may request customer information, including name and email, but must permit customers to provide that information at their discretion. The third change is how to use a new Apple feature called in-app events that Apple says is unrelated to litigation. Continue reading New Apple Guidelines Permit Payment Outside of App Store

Intuit is acquiring global newsletter and email marketing platform Mailchimp in a cash and stock deal valued at $12 billion. Intuit, which makes software products including TurboTax, says it plans to integrate Mailchimp with its QuickBooks accounting software to help small and medium-sized businesses acquire and retain customers, Intuit CEO Sasan Goodarzi said in a statement. Mailchimp has “a lot of customer data. We have all the purchase data,” Goodarzi told investors last week. The deal follows Intuit’s 2020 purchase of Credit Karma for $7.1 billion. Continue reading Intuit Purchasing Email Marketer Mailchimp in $12 Billion Deal

Strider Technologies has debuted its Strider Shield platform that helps businesses better understand potential threats to intellectual property — including nation-state directed IP theft and supply chain threats — by combining online tracking tools often used by advertising agencies with data ingestion tools, natural language processing and various algorithms. Strider co-founder and chief strategy officer Eric Levesque said that Strider Shield allows an enterprise to collect thousands of data points such as email addresses, domain names and keywords to correlate against systems where the IP resides, in order to surface potential risks. Continue reading Strider Shield Technology Aims to Protect Intellectual Property

Twitter has selected startup founder and cryptocurrency developer Jay Graber to head up its open-source project Bluesky. Although Twitter funds Bluesky, it will operate independently of the social giant. Twitter chief executive Jack Dorsey stated that Bluesky is his “biggest focus right now,” and Graber explained that she is “excited to take on this role and build the future of social media.” Dorsey established Bluesky to create protocol technology that would break down the boundaries between various social media services. Continue reading Twitter Chooses Crypto Developer to Lead Its Bluesky Project