Tech Spending to Reach $2.1 Trillion This Year: Mobile Leading the Way

  • Tech spending is up $114 billion from last year and is expected to hit $2.1 trillion in 2012, reports Gartner Research.
  • Mobile services, mobile phones and entertainment services are the most significant segments of the consumer tech market.
  • This year, mobile services are expected to account for 37 percent of the total consumer tech spending at $800 billion, while mobile phones will take up 10 percent with $222 billion. According to Gartner, those numbers will increase to $1 trillion and $300 billion respectively by 2016.
  • The study shows mobile app stores and e-text content will see impressive growth by 2016.
  • Entertainment sits at $210 billion spent for 2012, somewhat eclipsed by mobile.
  • “While consumers are willing to pay for content they view as ‘worth it,’ they will approve of ad-supported services only if those services come with free functions, such as cloud storage, VoIP, or email,” VentureBeat writes. “Another finding is that some segments of the tech market are spurring growth in others.”
  • Companies in different sectors should collaborate on a better ecosystem for tech consumers, says Gartner, because “the advent of all-you-can eat or umbrella data plans that cover all devices will increase hardware sales.”

Social Marketers Focus on Influencers: Are They Missing Half the Equation?

  • When it comes to social media marketing, it’s not enough to use someone who is influential. The person must also have a network of influential friends, not just susceptible followers, says a new study from Sinan Aral and Dylan Walker of New York University.
  • “The biggest takeaway for marketers and others trying to spread messages through social media may be that influential Facebook users are less susceptible to influence than non-influential ones, and influencers tend to cluster in the network,” notes ReadWriteWeb.
  • Also, people are most influential on others within their own age group, and “the older a person is, the more influential and less susceptible he or she is on Facebook.”
  • “For now, the best marketing strategy is to target influencers who have already adopted a product, the researchers said,” according to the post. “Individuals who already use a product can be given incentives to influence their peers, as opposed to giving individuals with susceptible peers incentives to adopt a product.”
  • The study had some other interesting findings: “younger users are more susceptible to influence than older users”; “men are more influential than woman”; “women influence men more than they influence other women”; and, “married people are the least susceptible to influence in the decision to adopt products.”
  • For marketers, this means advertising specifically women-oriented may be ineffective. And more importantly, “the key is finding the clusters of influential users within a social network to get a message disseminated as quickly as possible.”

Google Introduces Fiber TV: Watch for New DVR, Mobile Apps and More

  • Google wants to reinvent the way we watch television so “you don’t have to settle for old-time television anymore,” according to executives.
  • Its new Fiber TV, the DVR/cable box service announced this week, enables users to record 500 hours of TV and record up to eight shows at once using Google’s new, ultra-fast Internet network.
  • For $120/month and a $300 construction fee (waived for those who sign a two year contract), customers can get the Fiber TV service and select various plans, similar to cable boxes.
  • Customers who buy the TV package will also get a free Google Nexus 7, pre-installed with the Fiber TV app. The app, also available on iOS and Android, allows users to search programs and control live TV and DVR.
  • “‘Fiber TV will integrate with all popular social networks, making live TV more relevant than ever,’ Google execs said during the presentation. You’ll also be able to watch different shows, on different TVs and devices, in the same house all at the same time,” reports The Verge. “There will be ‘tens of thousands’ of movies and shows on demand, all of which you’ll be able to watch on multiple devices.”

Social Media Olympics: NBC Digital Plans for the Summer Games

  • NBC has released additional details regarding its planned 3,500-plus hours of online summer Olympics coverage.
  • The Gold Zone video channel will automatically transfer viewers from a final in one sport to a live moment in another, with text commentary for each event.
  • NBC Olympics will work with Google+, Shazam, Instagram, Tumblr and GetGlue as social media partners. As previously reported, the network has announced deals with Facebook, Twitter, Adobe and YouTube.
  • NBCOlympics.com “will also include live streams of the Olympic content on four NBCU cable channels, rewinds of all the event coverage, news, highlights and athlete profiles,” reports Broadcasting & Cable.
  • “It will also feature multiple streams for certain sports, such as gymnastics or track and field that would allow the user to choose a stream dedicated to the long jump or javelin.”
  • Two apps developed by Adobe will provide digital coverage. The TV Everywhere app NBC Olympics Live Extra will feature live streams of all 32 sports for authenticated subscribers. Another, the NBC Olympics app, is offered to everyone, including those without a multichannel subscription.
  • “It has much less video content but includes groundbreaking ‘Primetime Companion’ features,” notes the article. “This will offer a variety of social media tools on Facebook and Twitter as well as trivia, polls, slideshows, videos and athlete bios that are synchronized to the live primetime coverage on NBC.”
  • We should expect to see an unprecedented amount of crossover between online social media and television broadcast coverage when the Olympics begin on Friday.

Twitter CEO Discusses Whether Twitter is a Media or Technology Company

  • In an interview with The New York Times, Twitter CEO Dick Costolo addresses whether the micro-blog is a media or technology company, describing it as some variation of both.
  • “I think of the company as a technology company that is in the media business,” says Costolo. “Our business is an advertising business, we don’t sell technology… I don’t need to be or want to be in the content business.”
  • Instead of encouraging external Twitter apps, Costolo is building a Twitter platform with its own API.
  • In a recent example, Twitter featured tweets from Pocono 400 drivers and teams last month. “The NASCAR-branded page that Twitter highlighted in television ads was incredibly visceral, with pictures from inside driver’s cars. Fans could practically smell the fuel from the pit,” notes NYT.
  • Twitter has announced a similar page for the Olympics.
  • Engagement rates with ads especially on mobile have been better than with traditional Web ads.
  • “Our vision for the company is simple: Twitter brings you closer,” concludes Costolo. “You can say something now and broadcast and everyone around the world sees it immediately.”

Twitter and Hollywood May Launch Original In-Stream Video Series

  • Twitter is reportedly teaming up with Hollywood producers to create original video series for the social platform and, according to inside sources, the new endeavor could be coming as soon as this fall.
  • “Per sources, the show could live on a standalone Twitter page similar to the events page that Twitter launched in partnership with NASCAR in June, although the series’ page would more closely resemble a microsite in order to feature an expanded video player,” reports AdWeek.
  • “Another possibility is that the series would be distributed within tweets — promoted, organic or pinned to a brand’s Twitter page — with users clicking to expand the tweet into a full-fledged video player.”
  • The project is intended to enable real-time viewer participation. Moreover, tweets could even influence the show as it airs.
  • Twitter stands to gain more advertising revenue from the series, with product integration and promotions within the feed. Its core ad units like Promoted Tweets are frequently sold out, notes AdWeek.
  • Sources suggest that the move goes beyond launching a Web show to “changing the way people consume and discover media,” the article states. “Twitter wouldn’t be developing the content, but would instead serve as a distribution vehicle and advertising middleman.”

Social ROI: Can Increasing Social Engagement Double Revenue Growth?

  • Increasing social customer engagement could mean doubling a company’s revenue growth, according to The Echo System, a company that measures the impact of brands’ social networking.
  • “Echo Rank tracks 500 e-commerce companies across various social indicators such as user engagement, social integration, and site performance,” VentureBeat explains. “Those include factors as diverse as follower/fan count, likes and retweeets, integration of social into a company’s site and services, and how effective a website is at converting shoppers into buyers.”
  • The average revenue growth since 2010 was 20.4 percent for the 500 companies in the Echo System index. However, the top five companies on the Echo Rank were able to turn social efforts into 45 percent revenue growth.
  • The top five companies successfully turning social into sales: FansEdge, Barney’s New York, Turn5, GameStop and Fossil.
  • “Our rankings show that the companies investing in social and particularly social commerce are seeing the largest gains in revenues,” says Lance Neuhauser, Echo System chief executive.
  • “Companies that increased their Echo Rank most over just the past two months saw year-over-year revenue growth of almost 30 percent,” adds VentureBeat.

Gartner Report Says Social Media Has Become a $16.9 Billion Business

  • A new study from Gartner predicts a 43.1 percent increase in global revenues from social media, hitting $16.9 billion in 2012.
  • Advertising accounts for $8.8 billion. Social gaming takes up the second largest portion at $6.2 billion and subscriptions will comprise another $278 million, Gartner reports.
  • “The advertising figure appears to be in line with a similar projection by eMarketer, which predicts $7.7 billion in social media ad revenues for 2012 and $11.9 billion by 2014,” reports Mashable.
  • “The U.S.’s share of such revenues will stay at around 53 percent over the next couple of years, according to eMarketer, which does not have an aggregate figure for social media revenues.”
  • “To put the figure in perspective, the Interactive Advertising Bureau estimates that global ad revenues for Internet advertising were $31 billion in 2011,” adds the post.

HBO Makes Clarification: Denies Possibility of Plans for Netflix Partnership

  • HBO has clarified that it is “not in discussions” with Netflix regarding a potential partnership.
  • The denial contradicts a statement from Reed Hastings, who had hinted that the companies may be ready to work together.
  • “HBO rushed to pour cold water on the possibilities that the Netflix CEO raised in a letter to shareholders, making it clear it had no intentions of making a deal with Hastings, who often singles out HBO as a chief competitor,” reports Reuters.
  • HBO offers original programming to its subscribers through the on-demand service HBO Go. Earlier this year, the channel opted not to sell DVDs of its shows to Netflix at the wholesale price it offers to retail operations.
  • “While we compete for content and viewing time with HBO, it is also possible we will find opportunities to work together — just as we do with other networks,” Hastings and CFO David Wells wrote in their letter.
  • Hastings told analysts the HBO reference was merely meant to highlight that “we’re just another network, and then when you have multiple networks, they often find ways of working together.”
  • “There is no current deal on the table,” he said.

Viacom Teams with Redbox: Netflix Loses Epix Exclusivity for New Movies

  • Television shows, older movies and children’s fare have become the staple for Netflix, as Hollywood studios have been hesitant to cut deals on new releases for the streaming service.
  • However, Netflix has an exclusive deal with Epix, a Viacom-controlled channel that provides the service with fairly new releases from Paramount, Lionsgate and MGM.
  • At the end of this August, that exclusivity ends when the upcoming Redbox Instant — and potentially even Amazon — will feature Epix movies.
  • Netflix often touts exclusive rights as a big seller when signing content deals. However, CEO Reed Hastings doesn’t seem that concerned. “Epix is not a particularly large source of total viewing,” he said in an earnings call this week.
  • AllThingsD suggests this could be a similar situation to when Netflix lost access to movies from Sony and Disney when its Starz deal ended. “Netflix said it was willing to pay big money to keep Starz. But when it didn’t get the deal, it told investors that few people watched the movies anyway,” the article states.
  • The current Netflix-Viacom deal will remain in place until mid 2015.

Apple May Quietly Be Ending its Development of Safari for Windows

  • “Safari 6 brings improved performance and many new features to OS X, including offline reading lists, a unified search field and support for Do Not Track,” reports TechCrunch, noting all of this may not be available to Windows users this time around.
  • “Indeed, it looks like Apple has removed all download links for Safari from its site for the time being,” explains the post. “This could be due to the fact that Apple is currently highlighting Safari’s new features in Mountain Lion (which pre-installs Safari 6), or because Apple has indeed ended development of Safari for Windows.”
  • It seems that Windows users can still download the old version of Safari through a hidden link on Apple’s support page.
  • Safari has never been a runaway hit with Windows users, who tend to prefer Google’s Chrome browser.
  • Additionally, Safari for Windows “was not a priority for Apple and users often complained that Safari (just like Apple’s other Windows applications) felt unnecessarily bloated and slow,” according to TechCrunch.

Apple OS X: Mountain Lion Available for Download via the Mac App Store

  • The latest version of Apple OS X, Mountain Lion, just hit the App Store for $19.99.
  • “Of course, this round is download-only, so if you want to get your grubby paws on the desktop version of AirPlay Monitoring, Messages, Share Sheets and the rest of those 200+ features, this is the only way to do it,” comments Engadget.
  • Notable new features include: full iCloud integration, an all new Messages app (replacing iChat), the Notification Center, Facebook integration, Gatekeeper (for safer downloading), system updater Power Nap, and a faster Safari browser.
  • “People are going to love the new features in Mountain Lion and how easy it is to download and install from the Mac App Store,” said Philip Schiller, Apple’s senior VP of Worldwide Marketing. “With iCloud integration, Mountain Lion is even easier to set up, and your important information stays up to date across all your devices so you can keep editing documents, taking notes, creating reminders, and continue conversations whether you started on a Mac, iPhone or iPad.”
  • “Does Mountain Lion justify its $20 price tag? Yes. Of course it does. If you’re an OS X user with a reasonably new piece of hardware, stop what you’re doing and upgrade now. There are 200 features here — odds are you’re going to discover a couple you like,” notes Engadget in its extensive review.
  • “In our time with the new operating system, we experienced no major issues; just rare hiccups that can are likely to be fixed in a system update. Heck, even the installation went smoothly. Apple devotees will find a lot to like amid the long list of tweaks and new features.”

Internet Lobbying Group to Include Google, Facebook, Amazon, eBay

  • To protect the Internet against regulation, top Internet companies — including Google, Facebook, Amazon and eBay — are coming together to create The Internet Association, a lobbying group expected to launch in September.
  • “Those firms face a slew of regulatory issues that directly affect their businesses: privacy legislation, online sales tax reforms, cybersecurity and proposed anti-piracy and copyright laws,” reports The Washington Post.
  • Michael Beckerman, former deputy staff director of the House Energy and Commerce Committee, will be the group’s appointed CEO.
  • “The Internet isn’t just Silicon Valley anymore, the Internet has moved to Main Street,” Beckerman said in a press release. “Our top priority is to ensure that elected leaders in Washington understand the profound impacts of the Internet and Internet companies on jobs, economic growth and freedom.”

Examining Innovation and Business: Who Really Invented the Internet?

  • Columnist L. Gordon Crovitz suggests that the idea of the government launching the Internet is an urban legend.
  • “The myth is that the Pentagon created the Internet to keep its communications lines up even in a nuclear strike,” he writes in the Wall Street Journal. “The truth is a more interesting story about how innovation happens — and about how hard it is to build successful technology companies even once the government gets out of the way.”
  • “The creation of the Arpanet was not motivated by considerations of war. The Arpanet was not an Internet. An Internet is a connection between two or more computer networks,” wrote Robert Taylor via email in 2004 (Taylor ran the ARPA program in the 1960s).
  • While Vint Cerf developed TCP/IP, the Internet’s protocol, and Tim Berners-Lee gets the credit for hyperlinks, Taylor says it was Xerox PARC that created the Ethernet — the precursor to the Internet.
  • Ethernet, which allowed the links between different networks, was the technological breakthrough that not only allowed Xerox to link computers to share copiers, but later formed the basis for the Internet.
  • “Then, in 1979, Steve Jobs negotiated an agreement whereby Xerox’s venture-capital division invested $1 million in Apple, with the requirement that Jobs get a full briefing on all the Xerox PARC innovations,” explains the article. “‘They just had no idea what they had,’ Jobs later said, after launching hugely profitable Apple computers using concepts developed by Xerox.”
  • “It’s important to understand the history of the Internet because it’s too often wrongly cited to justify big government,” concludes Crovitz. “It’s also important to recognize that building great technology businesses requires both innovation and the skills to bring innovations to market. As the contrast between Xerox and Apple shows, few business leaders succeed in this challenge. Those who do — not the government — deserve the credit for making it happen.”

Mobile Search: Trapit Personalized Search Now Available for iPad

  • Trapit’s personalized Web search is now available for the iPad. Trapit launched in 2011 as a way for Internet users to customize Web searches in a Pandora-like style. Its free iPad version makes the most of touch interface design and personalization.
  • “Trapit was spun out of the same DARPA-funded project that spawned Siri, and uses the same AI technology, just applied to search discovery rather than a virtual personal assistant,” reports Digital Trends.
  • The review suggests that while Trapit works as a novelty as a browser app, it “really makes sense” for tablets and stands out based on its personalization and superior sources.
  • Trapit differentiates itself from other apps such as Flipboard and Zite that use social media to customize news feeds, by recognizing that users do not necessarily want to read what their Facebook friends are interested in.
  • As users read stories on Trapit, they can choose to save, share, or thumbs up/thumbs down the stories. This allows Trapit to personalize news based on the interests of the user rather than the interests of their friends. Additionally, Trapit pulls content from 120,000 sources (more than Google News).
  • Overall, the review notes a positive step for mobile search and personalization for tablets. “You’re kept within the Trapit app the entire time; links, video, photos, sharing — nothing will pop you out of the Trapit experience — a nice, fluid approach,” comments Digital Trends.