Walmart has partnered with OpenAI to make its products, as well as those from its Sam’s Club wholesale warehouse, available for purchase within ChatGPT. The AI-first shopping experience is designed to shift the purchasing interface “from reactive to proactive as it learns, plans and predicts, helping customers anticipate their needs,” according to Walmart. The transition is expected to take place over the next few months, allowing customers to purchase nearly every product on the Walmart and Sam’s Club websites through the chatbot, except for fresh food. Benefits like points and free shipping will continue to apply. Continue reading Walmart Making Products Available for Purchase via ChatGPT

Multinational retail giant Walmart has created dozens of AI agents in the past months. Now the company is overhauling how the agents are organized in hopes of making them easier to use. The AI assistants will be sorted into four categories of “super agents” designed to interact with customers, vendors, retail employees and software engineers. The vendor category will serve both Walmart’s suppliers and third-party merchants who have digital storefronts at Walmart.com. According to the retailer, each group of super agents will draw on the capabilities of multiple behind-the-scenes agents and present them to users via a unified interface. Continue reading Walmart AI Super Agents Organized to Improve Ease-of-Use