Walmart has partnered with OpenAI to make its products, as well as those from its Sam’s Club wholesale warehouse, available for purchase within ChatGPT. The AI-first shopping experience is designed to shift the purchasing interface “from reactive to proactive as it learns, plans and predicts, helping customers anticipate their needs,” according to Walmart. The transition is expected to take place over the next few months, allowing customers to purchase nearly every product on the Walmart and Sam’s Club websites through the chatbot, except for fresh food. Benefits like points and free shipping will continue to apply. Continue reading Walmart Making Products Available for Purchase via ChatGPT

Visa is rolling out a foundational framework for agentic commerce. Called the Trusted Agent Protocol, Visa says it enables secure communication between AI agents and merchants during every step of an agentic AI e-commerce transaction. The launch comes as AI-driven traffic to U.S. retail websites has grown by more than 4,700 percent this past year, Visa says, citing Adobe Research data. Visa is making the protocol, which was developed in concert with Cloudflare, available to others using an “open, ecosystem-wide approach” that aligns with global standards bodies including the Internet Engineering Task Force (IETF), OpenID Foundation and EMVCo. Continue reading Visa Intros Agentic Shopping Protocol as AI Shopping Surges

Artificial intelligence is making big inroads in shopping, with Visa, Mastercard and PayPal all announcing AI-enhanced purchasing. Unveiled at the Visa Global Product Drop event, Visa Intelligent Commerce enables AI “to find, shop and buy for consumers based on their pre-selected preferences,” Chief Product and Strategy Officer Jack Forestell said, noting “each consumer sets the limits, and Visa helps manage the rest.” That news came a day after Mastercard introduced Mastercard Agent Pay and PayPal emphasized agentic efforts at its Dev Days event last week. Agentic commerce is the use of AI to transact on behalf of a customer or business. Continue reading Visa, Mastercard and PayPal Embrace AI Agentic Commerce