At the Google I/O developers conference, Google announced compelling updates including: Google Duplex brings new AI tech to Google Assistant; six new voices are coming to Google Assistant (including a version from John Legend); mobile operating system Android P gets an interface refresh, gesture controls, and expanded dashboard features; the new Android TV dongle supports 4K streaming and touts 8GB of storage; AI-powered Smart Compose comes to Gmail; Google Maps adds a new social layer and AR directions functionality by teaming AI with Street View; Google News curates online content via AI; and Google Lens is closer to delivering its text copy and style match features. Continue reading Google I/O Reveals Long List of Product Upgrades and News
By
Rob ScottOctober 12, 2017
Snapchat debuted “context cards” this week, a new feature that helps its users easily make a restaurant reservation or book an Uber ride without having to exit the app. The new feature is designed to keep users engaged with the app and its contextual location-based search. By swiping up from geotagged images while viewing certain stories, users will get related data such as contact info, directions and reviews. Early partners include Bookatable, Foursquare, Michelin, OpenTable and TripAdvisor. Ultimately, more time on Snapchat could mean more advertising revenue for the popular messaging app. Continue reading Snapchat Introduces its New Location-Based Discovery Tool
By
Debra KaufmanAugust 31, 2017
In June, the European Union fined Google €2.4 billion ($2.9 billion) over the practice of favoring its own services through Google Search results. Now, the tech behemoth has said it has complied, submitting details of how it will end its anti-competitive practices. The European Commission gave Google until September 28 to stop the practices, after which the company would be fined as much as 5 percent of Alphabet’s average daily worldwide turnover, estimated at about $12 million per day, based on its 2016 turnover of $90.3 billion. Continue reading Google Submits New Plan to Comply with EU Antitrust Order
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Debra KaufmanJuly 21, 2017
Samsung’s digital voice assistant Bixby just arrived on millions of the company’s Galaxy S8 phones. According to Samsung head of mobile software R&D Injong Rhee, the inspiration for Bixby was super-hero Tony Stark (“Iron Man”), who only needs to voice orders to activate all kinds of systems. Similar to Stark, Samsung wants to use Bixby to activate all kinds of devices, from dishwashers to TVs. While Bixby cannot control all apps yet and, like other digital assistants has some limitations, early reviews suggest it excels at function-based commands. Continue reading Samsung Wants Bixby Assistant to Control Multiple Devices
By
Rob ScottJune 27, 2017
The European Union issued a record-breaking $2.7 billion fine against Google yesterday for violating EU antitrust rules. Margrethe Vestager, European commissioner for competition, announced that the seven-year investigation determined the U.S. tech giant had manipulated search results in order to place its own shopping service ahead of services offered by rivals, thereby creating an “illegal advantage.” Google now has up to 90 days to adjust its practices or potentially face additional penalties. The company is said to be considering an appeal. Continue reading Antitrust Case: EU Slaps Google With Record $2.7 Billion Fine
By
Rob ScottMarch 17, 2017
According to a new eMarketer report, Google’s share of the online search advertising market could exceed 80 percent by 2019, as it outpaces other search companies including Microsoft, Yahoo, Yelp and AOL. Last year, Google’s share of the ad market reached 75.8 percent ($24.6 billion in revenue). The company’s share is expected to reach 80 percent by 2018 and 80.2 percent the following year. The eMarketer projections include advertising on desktop and laptop PCs, mobile phones, tablets and other Internet-connected devices. Continue reading Google Share of Search Ad Market to Hit 80 Percent by 2018
By
Debra KaufmanNovember 28, 2016
Hoping to leverage the traveler’s yen for experiences that make her feel more connected to the places she visits, Airbnb is now offering local tours, activities from surfing lessons to pub crawls, and its travel services in major cities worldwide. Airbnb, valued at $30 billion, is currently one of the world’s fastest growing privately held companies, although it hasn’t been welcomed in all cities. Bringing in local hosts as guides, the tours have been tested by Airbnb in a few cities, soon expanding to 12 and, by 2017, 50. Continue reading Airbnb Debuts Tours and Activities in Turn Towards Services
By
Debra KaufmanOctober 21, 2016
Facebook has a strategy to become more useful in everyday life, combining and improving on the services similar to those from Yelp, Foursquare and others. The added value, says Facebook, would be its network of social connections and businesses. That idea is behind the updates the company is now unveiling, which will allow users to order food from a restaurant’s Facebook page or make an appointment at the beauty salon. Retailers must use third-party services such as Delivery.com, Slice, HomeAdvisory or MyTime for it to work. Continue reading Facebook Integrates Social and Utilitarian with New Features
By
Rob ScottMarch 2, 2016
Santa Clara-based startup SoundHound has developed a voice-powered digital assistant that could take on early players in the field, including Siri, Google Now and Cortana. Like the others, the Hound app (for iOS and Android) allows users to interact via voice so that it can perform requested tasks. However, Hound claims to be faster and smarter than its competitors. The app has been in beta with 150,000 testers since last summer, and is now publicly available along with new Yelp and Uber partnerships for restaurant info and ride hailing from within the app. Continue reading New Voice-Powered App Takes On Leading Digital Assistants
By
Debra KaufmanJanuary 29, 2016
Facebook finished 2015 with a strong fourth quarter, with sales rising 52 percent from a year ago to $5.84 billion, and profit more than doubling from $701 million to $1.56 billion. The upswing beat Wall Street’s predictions for Q4 of $1.2 billion in profit on $5.37 billion in revenue. Investors rewarded the company by pushing its stock up more than 12 percent in after-hours trading. Responsible for the stupendous upward trend is mobile advertising, which soared to 80 percent of the company’s total ad business in Q4 2015. Continue reading Facebook Profits Skyrocket, Beating Wall Street Expectations
By
Debra KaufmanJanuary 14, 2016
Since Amazon had a surprise hit with its tabletop, voice-controlled Echo speaker, released in November 2014, competitors have stepped into the space. Amazon is fighting back with another, smaller, portable and lower-cost version, code-named Fox, expected to debut in a few weeks. Echo, which costs $180, must be plugged into an outlet; its Alexa software answers questions, creates shopping lists, plays music and can control connected lights. Originally a voice activation experiment, Echo has become a popular personal assistant. Continue reading Amazon Plans to Launch Portable, Lower Cost Version of Echo
By
Rob ScottDecember 18, 2015
Amazon and Google have recently made efforts to connect Internet users with home and local service providers, taking on companies such as Angie’s List and Yelp in the process. Now, Facebook is testing its own feature that directs social media users to the top-reviewed service providers in their area. The new site is only available on desktop, but Facebook offers the ability to find local businesses on mobile via “Nearby Places.” In addition to home services, Facebook’s feature highlights restaurants, bars, nightclubs and travel-related businesses such as hotels, sightseeing and tours. Continue reading Facebook Users Can Search Top-Ranked Local Businesses
By
Rob ScottNovember 11, 2015
The Consumer Electronics Association (CEA), which represents more than 2,200 technology companies, announced yesterday that its new name is the Consumer Technology Association (CTA). Replacing “electronics” with “technology” is meant to address an evolving consumer tech industry and more accurately reflect the diverse member companies. The change will take place immediately. The new name and logo were introduced in New York City at CES Unveiled, a “sneak peek” event that provides highlights of what’s to come at January’s CES 2016, which is produced by the CTA. Continue reading CEA Announces New Name: Consumer Technology Association
By
Debra KaufmanSeptember 4, 2015
Brussels, where the European Union is primarily based, is becoming a mecca for U.S. tech firms to plead their cases. That’s because the EU has taken a hard stance on issues of antitrust and privacy among others, becoming the world’s first regulator to confront Google on antitrust charges… twice. The unintended result is that U.S. tech companies are now hiring full-time lobbyists to protect their interests. And aggrieved U.S. firms go there to lodge complaints that might otherwise have gone to the Federal Trade Commission. Continue reading EU Regulators Gain Regulating Clout With U.S. Tech Companies
By
Debra KaufmanSeptember 2, 2015
Google is no longer just a way to search for a good local plumber or electrician. Now, users in the San Francisco Bay area can make appointments via Google Home Services, a newly unveiled program that connects users with companies vetted by Google. So far, Google Home Services supplies plumbers, handymen, locksmiths and housecleaners. The move puts Google in direct competition with Amazon, which launched a similar service in March, as well as Angie’s List, Yelp and TaskRabbit. Continue reading Google Augments Search, Connects Users with Home Services