Amazon Debuts Wellness Program to Curb Workplace Injuries

With the goal of lowering workplace injuries 50 percent by 2025, Amazon introduced its WorkingWell safety and injury prevention program. Chief executive Jeff Bezos has long focused on common warehouse manual labor injuries, especially MSDs (musculoskeletal disorders), most recently in his annual letter to shareholders. WorkingWell will offer employees with physical, mental and nutritional support in every U.S. operation by the end of 2021. The program, which comes as Amazon looks to hire 75,000 new workers, targets “recordable incident rates,” an OSHA measurement for worker injury and illness. Continue reading Amazon Debuts Wellness Program to Curb Workplace Injuries

Amazon: Jeff Bezos Touts New Vision for Employee Success

In the wake of Amazon warehouse workers in Alabama voting against unionization, company founder and chief executive Jeff Bezos stated that, “it’s clear to me that we need a better vision for how we create value for employees — a vision for their success.” Seventy percent of workers at the Alabama warehouse voted against the union. Bezos, who will step down as chief executive — but remain as chair — in Q3 this year, touted the fact that Amazon helped 200+ million Amazon Prime members save $630 each during the year. Continue reading Amazon: Jeff Bezos Touts New Vision for Employee Success

Defeated Union Calls Foul on Amazon Win, Continues Efforts

Although workers at an Amazon warehouse in Alabama voted against unionizing with the Retail, Wholesale and Department Store Union (RWDSU), that union’s president Stuart Appelbaum said it planned to challenge the results, accusing Amazon of “illegal and egregious behavior during the campaign.” RWDSU director of communications Chelsea Connor specified that “alleged behavior” included placement of a USPS mailbox on the grounds of the warehouse, which some workers described as intimidating because they believed Amazon was monitoring voters. Continue reading Defeated Union Calls Foul on Amazon Win, Continues Efforts

Amazon Faces Pressure from Workers to Improve Conditions

As Amazon warehouse workers in Alabama prepare to vote this month on whether to unionize, the Big Tech company is getting pressure from its staff worldwide to improve working conditions. President Joe Biden and Senator Bernie Sanders have expressed support for unionizing the Alabama warehouse and workers have already cast “thousands of votes.” Meanwhile, Amazon deleted hundreds of thousands of warehouse workers’ profiles from the internal online staff directory, which has some charging the company with union busting. Continue reading Amazon Faces Pressure from Workers to Improve Conditions

Amazon to Surpass Walmart as Top Global Private Employer

Amazon is on track to become the world’s largest private employer within two years. The company has added 427,300 more employees between January and October this year, for a total workforce of 1.2+ million around the world. Two years ago, its workforce was less than 650,000 people. The National Retail Federation reported that sales at Amazon, the top e-commerce player, will grow by as much as 30 percent compared with last year’s holiday season. The company has earmarked $500 million for employee holiday bonuses. Continue reading Amazon to Surpass Walmart as Top Global Private Employer

European Commission Files Antitrust Charges Against Amazon

After months of anticipation, the European Union, led by competition chief Margrethe Vestager, is finally filing antitrust charges against Amazon, with the belief it has enough hard evidence to charge the Big Tech company. The EU claims that Amazon used data to build copycat products that undermines independent businesses, especially in France and Germany. EU regulators also have an ongoing investigation into Amazon’s alleged practice of favorable treatment for its “Buy Box” and “Prime Label” features. Continue reading European Commission Files Antitrust Charges Against Amazon

How Businesses Should Prep for the Coming Ubiquitous 5G

Telecommunication companies and others are spending billions of dollars to make 5G ubiquitous, for smartphones and the Internet of Things. Speed is one benefit of 5G but also important is that its high bandwidth enables more capacity, which allows manufacturing plants and facilities to capture more data and communications. That is a game changer for a manufacturing plant with hundreds of thousands of signals from robots, HVAC and lighting systems and machinery that communicate to an asset management system. Continue reading How Businesses Should Prep for the Coming Ubiquitous 5G

Amazon Fresh Stores Aim to Reinvent Shopping Experiences

Amazon Fresh Stores have a very different look from Whole Foods, which the e-commerce giant purchased in 2017. The Fresh Store, which just opened its second outpost last week in Irvine, California, looks like a small warehouse, with Dash Carts offering integrated touchscreens and cameras. The Fresh Store is designed to be as easy as possible to retrofit in an existing retailer space and the look is spartan and appears to be optimized for robots. Prepared foods are available but there’s no place to sit and eat them. Continue reading Amazon Fresh Stores Aim to Reinvent Shopping Experiences

Amazon’s Small Hub Plan Threatens UPS, U.S. Postal Service

As the holiday season looms, Amazon plans to launch 1,000 small delivery hubs throughout the U.S., according to sources. With COVID-19, online orders soared, and Amazon was not capable of meeting its two-day delivery pledge. The company hired 175,000 new workers, which has helped clear the delivery pipeline, but wants to ensure that Amazon Prime subscribers can get as many products as possible on the same day. Its rivals Walmart and Target are able to speed deliveries due to their thousands of well-located stores. Continue reading Amazon’s Small Hub Plan Threatens UPS, U.S. Postal Service

Amazon Hires, Builds and Grows During the COVID Pandemic

In August and September, Amazon revealed plans to hire 20,000 more employees in seven cities in the U.S. and the UK. The massive e-commerce company has seen tremendous growth during the coronavirus pandemic as have other retailers including Walmart, Target and Instacart. Amazon, which continues to allow employees who can work from home to do so until January 8, is continually recruiting hourly positions at warehouses. Although it pays a minimum of $15 an hour, Amazon no longer provides incentive pay or stock for hourly workers. Continue reading Amazon Hires, Builds and Grows During the COVID Pandemic

Court Finds Amazon Liable for Defective Third-Party Products

The California Fourth District Court of Appeals ruled that Amazon can be held liable for the damages created by a defective replacement laptop battery purchased from a third-party seller on its marketplace. The buyer, Angela Bolger, reportedly got third degree burns when the battery, from Amazon third-party seller Lenoge Technology, caught fire. Amazon has defended itself against such liability lawsuits so the appeals court decision is a major blow to its e-commerce business. The company currently faces several other liability suits.

Continue reading Court Finds Amazon Liable for Defective Third-Party Products

Amazon Shipping Recovers, States Question Worker Health

According to Amazon, the crush in deliveries sparked by the coronavirus pandemic is slowing down and it is again allowing suppliers to send an unlimited amount of inventory to its warehouses. Consumers can once again expect to see Amazon’s typical one- and two-day deliveries return in the next few weeks. Once it fell behind, Amazon had to hire 175,000 people to meet demand. As to the number of its own workers struck down by COVID-19, Amazon declines to reveal figures, saying they are “no worse” than the rest of the country. Continue reading Amazon Shipping Recovers, States Question Worker Health

Amazon Chief Returns to Daily Operations During Pandemic

With Amazon struggling with supply chain issues, labor unrest and intense consumer demands, founder Jeff Bezos returned his focus to the company’s day-to-day operations, with daily phone calls to solve inventory and testing issues and talks with government officials. On April 8, he visited an Amazon warehouse for the first time in years. Even as Amazon struggles with coronavirus-related issues, the company is one of few to do well financially in the midst of the pandemic. Bezos is $25 billion richer than in early March. Continue reading Amazon Chief Returns to Daily Operations During Pandemic

Amazon Scales Up to Address Demand During the Pandemic

After prioritizing essential products, such as cleaning and healthcare items, Amazon is again allowing third-party sellers to ship non-essential products. Its refusal to accept shipments of such products frustrated its third-party sellers that form 58 percent of Amazon’s overall sales. Amazon, which will limit quantities of non-essential products, is hiring 75,000 more employees to keep up with demand. The company also asked new Amazon Fresh and Whole Foods Market delivery/pickup customers to join a waitlist. Continue reading Amazon Scales Up to Address Demand During the Pandemic

White House Cracks Down on Counterfeit Goods Sold Online

The Trump administration is cracking down on counterfeit products sold over the Internet, warning warehouse operators and e-commerce platforms such as Amazon that they will pay fines if they don’t help identify such products. The Department of Homeland Security released a report on the problem, and the White House in concert with U.S. Customs and Border Protection is leading the initiative. The recent trade agreement with China requires that country to curb counterfeiters or risk potential new tariffs. Continue reading White House Cracks Down on Counterfeit Goods Sold Online