Instagram CEO Adam Mosseri spent more than two hours in the Senate hot seat last week, answering questions about the platform’s safety policies and impact on teens’ mental health. A bipartisan phalanx grilled the executive on topics ranging from algorithms to eating disorders. Mosseri, who was appearing in Congress for the first time, defended his social platform, a division of Meta Platforms, which also owns Facebook. He resisted pressure to throw in the towel on launching an Instagram for kids, telling lawmakers only that no child would have access to such a platform “without their explicit parental consent.” Continue reading Senate Tells Instagram CEO the ‘Time for Self-Policing is Over’

Twitter has earned praise for transparency after it published “unflattering” research findings. The company analyzed “millions of Tweets” in an attempt to measure how its recommendation algorithms handle political content, and subsequently reported that it amplifies more content from right-wing politicians and media outlets than from left-wing sources. The findings, which were released in late October, were well-received at a time when social platforms are fast to tout positive findings, but quickly discredit critical data, as was the case with Facebook and whistleblower Frances Haugen. Continue reading Twitter Earns Praise for Transparency in Its Research Findings

In its first major ruling against social media giant Facebook, Irish authorities fined the company’s WhatsApp messaging service almost $270 million (225 million euros) under the General Data Protection Regulation (GDPR). Those authorities stated that WhatsApp was not transparent about how data collected by those using the app is shared with other Facebook properties, including Instagram. WhatsApp said it would appeal the decision. Since established three years ago, the GDPR has not resulted in any major fines or penalties for Facebook until now. Continue reading Ireland Slaps Facebook’s WhatsApp Service with GDPR Fine

The European Producers Club (EPC), based in Paris, represents 130 independent film and television drama producers throughout Europe. The group just issued a four-point Code of Fair Practices for VOD Services aimed at Amazon Studios, Disney+, Netflix and other streaming companies that commission content from its members. France, Italy and Germany are currently in negotiations to implement Europe’s earlier Audiovisual Media Services Directive (AVMSD), which requires streaming companies to invest revenue into local productions.

Continue reading EU Indie Producers Issue Code of Fair Practices to Streamers

Darren Murph, head of remote for GitLab, was interviewed during this week’s all-digital CES 2021 by Joe Matthews, VP of purchasing & diversity officer at Gentex Corporation, on the future of remote work. Murph stressed the importance of communicating in ways that treat remote and in-house staff equally. It will be especially important if you reopen your office post-pandemic and allow people to continue working remotely to signal that you are committed to supporting remote work and not just “allowing” it. Continue reading CES: Execs Consider Post-Pandemic Future of Remote Work

TikTok chief executive Kevin Mayer published an open letter aimed at regulators intent on curbing its reach. After listing some of the app’s accomplishments in its thus-far short term in social media, he focused on charges critics are levying. He admitted that, “with our success comes responsibility and accountability,” but insisted that the company is made up of “responsible and committed members of the American community that follows U.S. laws.” The company has launched an effort to win over critics with increased transparency. Continue reading TikTok Counters Critics, Regulators with More Transparency

The Association for Computing Machinery (ACM) U.S. Technology Policy Committee (USTPC) issued a statement on the use of facial recognition “as applied by government and the private sector,” concluding that, “when rigorously evaluated, the technology too often produces results demonstrating clear bias based on ethnic, racial, gender, and other human characteristics recognizable by computer systems.” ACM, which has 100,000 global members, urged legislators to suspend use of it by government and business entities. Continue reading ACM Calls for Temporary Ban of Facial Recognition Systems

Tech blogger and app researcher Jane Manchun Wong discovered that Twitter is developing a new verification service. The original 2016 service placed a blue-and-white checkmark next to a verified personal account, brand or company. The service was halted in 2017 after it verified an account of Jason Kessler, an organizer of the Unite the Right rally in Charlottesville, Virginia. According to Twitter co-founder and chief executive Jack Dorsey, the company planned to expand the service in 2018 but didn’t have the bandwidth to do so. Continue reading Twitter Is Developing a New, Transparent Verification System

Location-based data is key to many of the efficiencies promised in smart, AI-enabled cities. HERE Technologies got its start in location data in 1985 when, as Navteq and later Nokia, its goal was to digitize mapping and pioneer in-car navigation. In 2015, HERE was sold to a consortium of German automakers and currently has nine direct and indirect shareholders. The company now creates 3D maps and other location-based solutions. During CES, HERE senior VP development & CTO Giovanni Lanfranchi described how the company ran a hackathon in Istanbul that challenged ordinary citizens to come up with new location-based solutions. Continue reading CES 2020: Location-Based AI is Enabling an Efficient Future

A coalition of 19 consumer and privacy groups plans to file a complaint against Amazon alleging that the e-commerce company’s Echo Dot Kids Edition illegally collects voice recordings and other information from users under age 13, which is a violation of the 1998 Children’s Online Privacy Protection Act, known as COPPA. The Echo Dot Kids Edition is much like the Echo Dot smart speaker device, but targeted to kids using a design featuring bright colors. Via the device, kids can ask questions, play music, and more using voice commands.

Continue reading Coalition Alleges Amazon Illegally Collects Children’s Data

Amazon is teaming up with the National Science Foundation (NSF), pledging up to $10 million in research grants over the next three years to further fairness in artificial intelligence and machine learning. More specifically, the grants will target “explainability” as well as potential negative biases and effects, mitigation strategies for such effects, validation of fairness and inclusivity. The goal is to encourage “broadened acceptance” of AI, thus enabling the U.S. to make better progress on the technology’s evolution. Continue reading Amazon, National Science Foundation to Further AI Fairness

Facebook revealed a ratings system it has been developing over the past year, assigning users a “reputation score” that estimates their trustworthiness on a scale from zero to one. The idea behind the system is to weed out bad actors, according to Facebook product manager Tessa Lyons who is in charge of the battle against fake news. Up until now, Facebook, like other tech companies, has depended on users to report problematic content, but discovered that users began to file false reports about items they said were untrue. Continue reading Facebook, Twitter Turn to Algorithms to Weed Out Bad Actors

For years, developers for Apple’s App Store have been able to ask users for access to their phone contacts and then share or sell the data of everyone listed in those digital address books, without their consent. That practice has recently been getting a lot of negative attention, and now Apple plans to ban developers from using that information. The updated Guidelines nixes the creation of databases of address book information collected from iPhone users as well as selling or sharing it with third parties. Continue reading Apple Bans Developers From Sharing Data Without Consent

In light of Facebook’s latest revelation that data from as many as 87 million users — not the 50 million figure originally reported — was improperly shared with Cambridge Analytica, CEO Mark Zuckerberg admitted he made a “huge mistake” by not paying more attention to the potential for abuse. Facebook further revealed that marketers, using a now-disabled feature that distributed profile data connected to email addresses and phone numbers, could have harvested data from “most people on Facebook.” Zuckerberg is scheduled to appear before federal committees next week. Continue reading Facebook’s Zuckerberg to Testify Before Congress Next Week

Twitter chief executive Jack Dorsey has brought his own company to task, for what he said is a less-than-stellar performance in handling malicious activity. More specifically, he said that he did not move quickly enough to take action against the Russian efforts to create divisions between Americans. Dorsey, who has previously expressed contrition for his slow reaction, has now made it clear that the company needs to take actions to prevent this from happening again, rather than just reacting after the fact. Continue reading Twitter to Hire Experts, Accept Proposals to Stop Bad Actors