Amazon Offers ‘One Palm’ Biometric Reader to Third Parties

After being road-tested in Amazon’s retail outlets, the Amazon One biometric palm reader is being made available as an identification and payment option to third-party businesses. Ticketing company AXS this week introduced Amazon One as an option for contactless entry at Colorado’s Red Rocks Amphitheatre. Red Rocks guests can link their AXS Mobile ID with Amazon One at dedicated stations then enter the venue by hovering their hand, touch-free, over a scanner. Once the accounts are linked, Red Rocks ticketholders can quickly enter using a separate line exclusively for Amazon One users.  Continue reading Amazon Offers ‘One Palm’ Biometric Reader to Third Parties

Disney: Streaming Subscription Growth, Theme Parks Reopen

At the end of Q3, Disney+ had 116 million subscribers, exceeding the 112-115 million analysts had predicted. The most popular content included the Pixar animated feature “Luca,” superhero series “Loki” and live-action film “Cruella.” Meanwhile, Disney Parks, Experiences and Products earned a profit of $356 million. Disneyland in California reopened with limited capacity on April 30 after being closed for 14 months. Disney chief executive Bob Chapek said that park bookings are “really strong” despite the surge of COVID-19 cases with the Delta variant.  Continue reading Disney: Streaming Subscription Growth, Theme Parks Reopen

Comcast Adds Record Q2 Broadband and Cable Customers

Comcast posted Q2 results that beat Wall Street expectations: revenue of $28.55 billion versus the $27.18 billion predicted by Refinitiv, and adjusted earnings per share of 84 cents, versus Refinitiv’s prediction of 67 cents. Comcast said its NBCUniversal’s streaming service Peacock is now at 54 million subscribers. Meanwhile, Comcast’s high-speed Internet service added 354,000 customers (its highest ever for Q2), versus StreetAccount’s estimate of 270,000. Comcast also had its second best Q2 for total customer relationships, adding 294,000. Continue reading Comcast Adds Record Q2 Broadband and Cable Customers

HPA Tech Retreat: Variety Intelligence Analyzes M&E Industry

During this month’s HPA Tech Retreat, Variety Intelligence Platform (VIP) president and chief media analyst Andrew Wallenstein presented “The Third Wave,” the second VIP report on COVID-19’s impact on the media and entertainment business. “The Third Wave” analyzed the consumption habits of 23-to-49-year-old viewers, relying on data collected by VIP and the Trailer Park Group. “Perhaps it’s no surprise,” said Wallenstein, “that every available form of media and entertainment saw increases during the pandemic … but the biggest winner was streaming.” Continue reading HPA Tech Retreat: Variety Intelligence Analyzes M&E Industry

Roblox Counting on Older Consumers to Join App, Buy Stock

Roblox, valued last month at $29.5 billion, told prospective investors it is trying to lure older users onto its gaming, concerts and educational platform. Chief executive David Baszucki said the company is counting on older adults not just to join the platform but to buy its stock when it goes public next month. The Apple and Google application has been a top earner during the pandemic, with 2020 revenue jumping 82 percent to $923.9 million and number of hours spent on the platform more than doubling to 30.6 billion. Continue reading Roblox Counting on Older Consumers to Join App, Buy Stock

ETC Executive Coffee: Universal Execs on Consumer Behavior

During ETC@USC’s second Executive Coffee with… installment, executives from Universal Pictures discussed trends in consumer behavior. “What’s the future of entertainment; in your hands, on a wall, and in the world around you?” was the topic of Universal’s first of two sessions with USC students. The September 29 session was hosted by CTO Michael Wise, along with VP of technology partnerships & innovation Greg Reed and media technology manager Lindsey Townley. Twelve students from USC’s School of Cinematic Arts plus four students from other USC schools took part. Continue reading ETC Executive Coffee: Universal Execs on Consumer Behavior

Consumer E-Commerce Behavior Likely to Last Post-COVID

In a recent survey of consumers, McKinsey & Co. found that nearly 70 percent intend to continue buying online for store pickup, even post-pandemic. It concluded that, within three months, consumers adopted new c-commerce habits that otherwise would have taken ten years. During the pandemic, many more people were forced to try online shopping as well as other remote applications such as medical appointments or workout classes. As a result, all kinds of businesses added or expanded digital services. Continue reading Consumer E-Commerce Behavior Likely to Last Post-COVID

Disney Doubles Down on Success of New Streaming Service

Last Thursday, The Walt Disney Company celebrated the one-year anniversary of its Disney+ streaming service, which reached 73.7 million subscriptions as of October 3, up from the 60+ million reported in August. That positive news has offset losses, much of it due to COVID-19 pandemic’s impact on tourism and movie-going, reported in the quarter ending June 27. “The real bright spot has been our direct-to-consumer business,” said Disney chief executive Bob Chapek, pointing to the division that includes streaming operations. Continue reading Disney Doubles Down on Success of New Streaming Service

Comcast Posts Strong Q3 with Peacock, High-Speed Internet

In July, Comcast reported that its NBCUniversal Peacock streaming service had 10 million subscribers. Now, the company announced, Peacock has 22 million subscribers, adding that it is “a differentiating factor for customers considering Xfinity broadband and is also improving churn.” In the same quarter, Comcast added 633,000 high-speed Internet customers, for its best quarterly results in its history. Comcast stated that, in the first nine months of 2020, cable added more broadband sign-ups than in all of 2019. Continue reading Comcast Posts Strong Q3 with Peacock, High-Speed Internet

Disney Reveals Dates for Reopening California, Florida Parks

In California, pending state and local government approvals, the Downtown Disney District will reopen on July 9, with Disneyland and Disney California Adventure following on July 17. Its Grand Californian Hotel & Spa and the Paradise Pier Hotel plan to reopen on July 23. In Florida, Walt Disney World got the green light for a July 11 reopening. Disney reaps one-third of its revenue from its parks and resorts. The company’s Shanghai theme park, which was the first to close, reopened last month. Universal Orlando reopened June 11, but the company hasn’t set a date to reopen Universal Studios Hollywood. Continue reading Disney Reveals Dates for Reopening California, Florida Parks

Study Reveals Growing COVID-19 Anxiety Over Public Spaces

People have been locked down due to the coronavirus for two months, but a mid-May survey from Performance Research, in partnership with Full Circle Research Co., revealed that many are still anxious about health and safety in larger public spaces. In fact, the survey indicates that, despite a strong desire to gather with others and resume normal activities, the level of anxiety for many has been building since an earlier survey taken in March. Such a trend could impact movie theaters, theme parks, sports venues, concert halls, stage performances and more.

Continue reading Study Reveals Growing COVID-19 Anxiety Over Public Spaces

TV, Streaming and E-Commerce Skyrocket During Pandemic

According to a poll by Los Angeles-based E-Poll Market Research, Americans have doubled their TV viewing in the last month-and-a-half and expect to continue watching TV and streaming more after the coronavirus pandemic is over. E-Poll also found that people are wary of going into spaces such as theaters, concert venues, sports stadiums and theme parks where social distancing is problematic. Polling lowest was “taking a cruise.” E-commerce is also booming in the current crisis, with Amazon seen as the biggest winner. Continue reading TV, Streaming and E-Commerce Skyrocket During Pandemic

Tech and Media Industries Feeling Impact of the Coronavirus

Hollywood, digital media and technology are among the growing number of industries being impacted by the coronavirus. As the virus continues to spread globally, a range of business sectors are feeling the effects, including media production, movie theaters, theme parks, touring performers, music acts and consumer electronics. In addition, major tech conferences such as Google I/O, Facebook’s F8, Adobe Summit and Mobile World Congress in Barcelona have been canceled, representing about $500 million so far in lost revenue for airlines, hotels, restaurants, and related businesses. China’s film industry has lost close to an estimated $2 billion in box office grosses since its theaters closed earlier this year. Continue reading Tech and Media Industries Feeling Impact of the Coronavirus

Disney+ Classic and Original Content Sparks Major Growth

The Walt Disney Company chief executive Bob Iger said that Disney+ has more than doubled its subscription base in three months, from 10 million at its November launch to 28.6 million as of this week, stating that this has “exceed[ed] even our greatest expectations.” He revealed that Disney’s older programming has been as popular as its new original content, adding that 65 percent of subscribers who watched “The Mandalorian” watched 10 other movies/shows on the service. The next season of “The Mandalorian” debuts in November. Continue reading Disney+ Classic and Original Content Sparks Major Growth

Holoride, Ford, Universal Partner for In-Car VR Experience

Tech startup holoride has teamed with Ford Motor Company and Universal Pictures to create an immersive VR experience called “Universal Monsters Presents Bride of Frankenstein holoride.” The complimentary ride is being offered during select dates from October 14 to November 9 at Universal CityWalk Hollywood. “They are rolling it out at the theme park, but it could be featured anywhere because it is GPS-based,” explained ETC’s Phil Lelyveld, who recently previewed the ride with colleague George Gerba. “It adjusts to the location and the route. So it could be a touring experience, could be offered at store openings, etc.” Continue reading Holoride, Ford, Universal Partner for In-Car VR Experience